I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Shop assistant went out of her way to help us find exactly what we wanted , searched the shop for the Oxford stripe short in my size and even though it couldn’t be found she was super helpful xx
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... Se mere
I bought a pair of boxer on the online shop, by mistake I got the wrong size, for the price of £20.99 I gone in to the shop to swap them for the correct size and they charge me £29.99 full price, I e... Se mere
Virksomhedsoplysninger
Om Superdry - Basingstoke
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
13-15 Paddington House, RG21 7LJ, Basingstoke, Storbritannien
- 01256 843580
4,8
Fremragende
184 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very friendly and helpful staff.
Very friendly and helpful staff in Basingstoke store and even allowed me to shop with my dog!
17. juni 2025
The jacket is a great fit and it is…
The jacket is a great fit and it is something that looks great.
The Delivery was very slow taking 6 days to arrive however it was worth the wait
25. maj 2025
Gilet
Ordered on line and delivered to Basingstoke store. I phoned to confirm delivery as didn’t receive notification.
6. april 2025
0 not yet received my order.
20. marts 2025
Very fast delivery and an easy return…
Very fast delivery and an easy return procedure at a Superdry store.
21. januar 2025
Really helpful instore
Really helpful instore. I needed to change the size of an item not available in store so the sales assistant ordered it to be delivered to my home. Very happy with the service and the product. Thank you
28. december 2024
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Great service very friendly & helpful
Great service very friendly & helpful
My only negative is there is so much stock you can’t really look properly
27. november 2024
Besvarelse fra Superdry - Basingstoke
Hello,
Thank you for your kind words about our Basingstoke service and staff.
We're glad you found them friendly and helpful. We appreciate your feedback about the stock levels. We're always working to improve our customer experience, and we'll take your comments into consideration as we plan for the future.
Thank you for shopping with us!
Superdry Team
staff was very helpful
13. november 2024
Visited the store in Basingstoke and…
Visited the store in Basingstoke and had amazing service and advice on various products. We purchased two coats and are very pleased with them.
16. november 2024
Bought some shirts
Bought some shirts, got home, almost all of them had stains and holes. Had to return for a full refund which was inconvenient, and the guy at the till was very rude and dismissive. Never felt so judged in my life! Went to hollister instead
30. oktober 2024
Besvarelse fra Superdry - Basingstoke
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Customer Care
Very nice trousers with lovely…
Very nice trousers with lovely colour.quick delivery.
16. oktober 2024
Besvarelse fra Superdry - Basingstoke
Hello,
We appreciate you taking the time to review your recent experience with us.
At Superdry, we want you to have a great experience, so we are happy to hear everything went well.
Thanks so much for shopping with us.
Superdry Team
Online purchase experience was very…
Online purchase experience was very good delivery on time and easy hassle free return in store and exchange as well.
15. september 2024
Store is well set out
Store is well set out, staff helpful and the clothes are in my top of first things to wear
28. juni 2024
Besvarelse fra Superdry - Basingstoke
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.