I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Shop assistant went out of her way to help us find exactly what we wanted , searched the shop for the Oxford stripe short in my size and even though it couldn’t be found she was super helpful xx
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... Se mere
I bought a pair of boxer on the online shop, by mistake I got the wrong size, for the price of £20.99 I gone in to the shop to swap them for the correct size and they charge me £29.99 full price, I e... Se mere
Virksomhedsoplysninger
Om Superdry - Basingstoke
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
13-15 Paddington House, RG21 7LJ, Basingstoke, Storbritannien
- 01256 843580
4,8
Fremragende
184 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nice and warm jumper
Had great customer service from the young lady who served me product is of excellent quality.
17. november 2025
I bought a pair of boxer on the online…
I bought a pair of boxer on the online shop, by mistake I got the wrong size, for the price of £20.99 I gone in to the shop to swap them for the correct size and they charge me £29.99 full price, I explain why you don’t match the same price like the online because it’s a superdry shop superdry website I bought it, I was told they don’t do that…
1. november 2025
Really great quality clothes
Really great quality clothes . Well worth the price. Highly recommend.
16. oktober 2025
The jumper is gorgeous and true size
The jumper is gorgeous and true size. This is not my first Superdry purchase and like always I’m impressed with the quality. The lady in store helped me order online as my size was not in stock. Delivery was super fast and it arrived earlier than expected.
9. oktober 2025
Very good customer service
22. september 2025
Good quality clothing for the price
Good quality clothing for the price staff was helpful and changing rooms were clean
26. september 2025
Real customer service… the young lady…
Real customer service… the young lady when we paid was so helpful and accommodating. Breath of fresh air!
5. september 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Good website ,easy to use and the…
Good website ,easy to use and the customer service is second to none.
1. september 2025
Besvarelse fra Superdry - Basingstoke
We're happy to hear that you found our website easy to use and that you experienced excellent customer service. We appreciate you taking the time to leave positive feedback.
Superdry
Good customer service
Needed to order the size that I needed. The service in store was helpful, friendly and efficient. The new size arrived in store a few days later for me to pick up
31. august 2025
Besvarelse fra Superdry - Basingstoke
We're happy to hear that our team provided helpful, friendly, and efficient service while you ordered the size you needed. We appreciate your positive feedback and are glad the new size arrived quickly for you.
Superdry
Besvarelse fra Superdry - Basingstoke
We appreciate you sharing your positive shopping experience! It's great to hear our staff were helpful and made your visit pleasant and easy. Thanks for your feedback!
Superdry
Poor return service in store. Good material but style is not for me
Good material but style is not for me. Too baggy round to of legs. The one start is for the store return which I am now about to chase. Fortunately I took a screen shot of the return in store as no email, no acknowledgement. Edited followed refund in response to this post.
19. august 2025
Besvarelse fra Superdry - Basingstoke
We appreciate your feedback on the material and the fit. We're sorry the style wasn't a good match for you. Thank you for bringing this to our attention. We can confirm that the refund has processed correctly and the money should be returned to your original payment method within 5 working days.
Superdry
Got what I wanted correct size and fit
Got what I wanted correct size and fit. No hassle polite assistants.
22. august 2025
Helpful
Choose the wrong size of T’s, the stuff was so helpful next day when I returned them and got the right size, finally
20. august 2025
Happy with the shirt I brought for my…
Happy with the shirt I brought for my husband.
12. august 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.