I have ordered a jacket which was delivered two weeks later on 07/01/2026. Fitting was not that great so I wanted to return and went to store on lakeside on 10/01/2026 to return but find out store is... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Collected in store. I had ordered the wrong size so the staff member re-ordered for me to have delivered to my home address. She was so helpful. Love my coat and even better for a great price in Bla... Se mere
The customer service I received from the Superdry store in Basildon, Essex (Eastgate shopping centre) was outstanding, I was afforded detailed attention to attend to my needs and left the store very s... Se mere
Person serving me she said she could do order on line and instantly, it would take less than 5 min , and did every thing next thing package 📦 was delivered at my house ,exilont service superdry. Tha... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Superdry - Basildon
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
Unit 44 1 Eastgate Centre, SS14 1EB, Basildon, Storbritannien
- 01268 520073
4,2
God
121 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fatal....timadores...!!
Fatal....timadores...!!! 21 euros por dos sudaderas devolucion no volvere a comprar jamas.
28. december 2021
Uopfordret anmeldelse
Very happy shopping in superdry
Very happy shopping in super dry. Daughter loves the clothes
13. september 2021
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
I like the products but the service…
I like the products but the service leaves a lot to be desired I made a purchase 10 days ago ordered on next day before 12 but it didn't turn up this was ordered on a Friday night and I didn't receive my items on Monday and that was only one four the rest came separately through the week individually this shouldn't happen
9. august 2021
Besvarelse fra Superdry - Basildon
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We can see it was specified at the checkout that there would be split deliveries, however we apologise for the last next day delivery.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
I have ordered quite a lot of things…
I have ordered quite a lot of things from Superdry and found there website easy to order and delivery comes quick.
14. juli 2021
Excellent quick service Excellent…
Excellent quick service Excellent quality very pleased
15. juni 2021
Very quick service 👍😁
23. april 2021
Was very pleased with my purchase and…
Was very pleased with my purchase and came pretty quick as well
30. marts 2021
Suede jacket
Good value, beautifully cut, good quality suede. Fast and efficient service.
27. marts 2021
Quick delivery
17. februar 2021
Excellent service
15. februar 2021
Superdry have always done me proud
Superdry have always done me proud, I have 5 coats made by Superdry and all are excellent quality.
30. januar 2021
Besvarelse fra Superdry - Basildon
Hi Jason Jones, thank you for taking the time to leave your 5 star review. At Superdry, we do everything we can to give you an exceptional experience Thank you so much for taking the time to leave us a review. Kind regards.
Great quality item of clothing and it…
Great quality item of clothing and it arrived the next day even though I ordered it on a Sunday evening, very impressed with the service!
30. januar 2021
Very pleased with vintage hoodie good…
Very pleased with vintage hoodie good material with substance in it warm and comfy. It arrived swiftly and had good feedback on delivery to track.
We have already ordered track suit bottoms to match. Cost wise excellent.
This will be our go to site going forward
29. januar 2021
Sadly i have had to return item due to
Sadly i have had to return item due to, packing department sending wrong item, clearly don't undertand how thus has happend item number not the same to the one i have ordered. The only thing that was right was colour. Turned up with no plastic packaging. So again i don't understand how a hoodie and a zip hoodie can be mixed up. I also still have no clarification to the correct one being sent out and if i shall have to wait an age for the correct one to be sent.
24. januar 2021
Perfect product
Put the order on line ,recieved confirmation of order tol me when it would be delivered ,was delivered on time .perfect product ,perfect way of placing and receiving a order ,5 stars.
21. januar 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.