I have ordered a jacket which was delivered two weeks later on 07/01/2026. Fitting was not that great so I wanted to return and went to store on lakeside on 10/01/2026 to return but find out store is... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Collected in store. I had ordered the wrong size so the staff member re-ordered for me to have delivered to my home address. She was so helpful. Love my coat and even better for a great price in Bla... Se mere
The customer service I received from the Superdry store in Basildon, Essex (Eastgate shopping centre) was outstanding, I was afforded detailed attention to attend to my needs and left the store very s... Se mere
Person serving me she said she could do order on line and instantly, it would take less than 5 min , and did every thing next thing package 📦 was delivered at my house ,exilont service superdry. Tha... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Superdry - Basildon
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
Unit 44 1 Eastgate Centre, SS14 1EB, Basildon, Storbritannien
- 01268 520073
4,2
God
121 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Well done
Just ordered online and two days later my order was ready for collection & could track the order all the way through
15. januar 2024
Very pleasant and helpful
21. januar 2024
Was made welcome very helpful when i…
Was made welcome very helpful when i couldn't find an item will shop there again
11. januar 2024
No fuss no delay in collecting from…
No fuss no delay in collecting from Super dry staff, very friendly.
Quick delivery and timely updates on dispatch
2. januar 2024
The delivery time was quick did not…
The delivery time was quick did not expect it.There was communication about the tracking of the order
29. december 2023
Easy and All Good
Really easy to pick up from location, staff friendly and helpful, would definitely use this method again.
19. december 2023
Friendly staff
The sales personnel who helped me was really nice and willing to help me check out what I wanted
18. december 2023
Ordered coats to pick up from store but…
Ordered coats to pick up from store but didn’t like the colour so they ordered another colour for me, super easy and had delivered home instead. Great service and love my new warm coat.
27. november 2023
Product and price very good
5. december 2023
Great service great staff really helpful
22. november 2023
Speedy delivery to store
28. september 2023
Staff was available when I needed them
Staff was available when I needed them. My store delivery was retrieved for me quickly. I was asked if there was anything else I wanted help with.
27. august 2023
Very satisfied with my order
Very satisfied with my order. Staff was very helpful. Thanks
1. juli 2023
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Helpful staff
Very helpful staff, who went out of their way to help me and order garments that didn’t have in store. All without a delivery fee.
4. juni 2023
Besvarelse fra Superdry - Basildon
Hi Jason,
We appreciate you taking the time to review your recent experience with us.
At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly 😃
Thanks so much for your review and comments.
Kind regards,
Superdry Customer Service
Great service quick delivery
22. marts 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.