They compete with their own retail and had the same item for cheaper online and we had no idea and bought it for more. When we realised they refused to refund and basically said yes we have taken more... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought 3 items for over $300 online and shipped by AU Post. Items lost after 5 days and confirmed by AU Post. Tried to contact with Superdry AU for a solution, unfortunately they don’t have phone numb... Se mere
Shirt sizes run much smaller than they used to and shipping/return shipping does not get refunded. I ordered 3 Large athletica t-shirts as the one I already own fits me well and is very baggy/loose fi... Se mere
The customer service is really the worst. Got a size 8 jacket, and have exchanged it for a size 10. Its been almoat 3 weeks, no mails responses or acknowledgement. Its a shame I had to waste $10... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Kontaktoplysninger
Storbritannien
- care@superdry.com.au
- www.superdry.com.au
1,2
Dårlig
4 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Disappointed from the service
Disappointed from the service , sent my item back for refund and it's been more than 2 weeks but no update, contacted customer service responded to me once and nothig after that
13. april 2019
Uopfordret anmeldelse
Super fast International delivery
Super fast International delivery
Faultless service
12. april 2019
Uopfordret anmeldelse
Nice jacket fits very snug I would…
Nice jacket fits very snug I would recommend this to my friends
12. april 2019
Uopfordret anmeldelse
Super Satisfied Aussie Customer
As a customer in Australia, it was a wonderful experience buying Super Dry clothes on line through this shop. Even when I had made a wrong size choice, I was able to return the item for a better size and it was sorted without any hassles. Very satisfied!!!
12. april 2019
Uopfordret anmeldelse
Supergood
Best products and 2 day international delivery. Are you kidding me? Wowwww
11. april 2019
Uopfordret anmeldelse
Love the Superdry designs!!
11. april 2019
Uopfordret anmeldelse
Ordered an item recently and I am…
Ordered an item recently and I am pleased about the whole experience-rapidity of the delivery and care.
I will try the item next time as the size wasn't what I expected. Probably just a bit too short. However cannot complain.
11. april 2019
Uopfordret anmeldelse
Love the jacket
Love the jacket. Great fit. Service was exceptional. Received the order within two days.
11. april 2019
Uopfordret anmeldelse
Superdry 👍🏼👍🏼👍🏼
Such great quality clothing, perfect fit and excellent customer service with communication, fast shipping & up to date information. Thank you I will be shopping again for more great clothing.
11. april 2019
Uopfordret anmeldelse
Excellent and quick in delivery as…
Excellent and quick in delivery as always!
11. april 2019
Uopfordret anmeldelse
Perfect purchase and Perfect delivery
11. april 2019
Uopfordret anmeldelse
Easy to navigate website and smooth…
Easy to navigate website and smooth order procedure and finish up with some fast shipping and you have a winning combo for an online portal to some fine fashions!
Now the however... It would have been REALLY nice, if on their 2 for $60 t-shirt sale held recently, that you could mix the colours and NOT have to order two of the same colour to get the $60 price. Passé strategy...
10. april 2019
Uopfordret anmeldelse
Excellent
Love the jacket, fit is small for an XL but I love it and can get into it so I’m happy.
10. april 2019
Uopfordret anmeldelse
1st class service
10. april 2019
Uopfordret anmeldelse
No complaints placed order and received…
No complaints placed order and received quick
10. april 2019
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.