Mandy did a fantastic job with the delivery from Stratco Epping . Mandy was very professional, patient friendly and helpful during the entire delivery process. It was a busy road with lot of traffic b... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a delivery this morning by a gentleman named MADY. He was very polite and explained what he was delivering and was very happy to leave the items where I suggested. Great customer service.
Virksomheden har svaret
Big shout out to Scott & Michelle from Stratco Epping they went above and beyond to ensure that I had the right stone top for my outdoor crossray double fridge after the wrong was ordered Michelle del... Se mere
Virksomheden har svaret
I placed an order of $2800 for creme patio sheeting. I had to to wait 10days for my order. When collected the order it was incorrect grey and creme. Cost us more money and inconvenience to paint over... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Isenkræmmer
- også i
- Butik med tagmaterialer
- Byggecenter
- Havemøbelforretning
- Leverandør af terasseoverdækning
- Marked for byggematerialer
Oplysningerne kommer fra forskellige eksterne kilder
With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.
Kontaktoplysninger
4,3
Fremragende
3 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Stratco
Thank you for your kind review! We're pleased to hear about your positive experience. We appreciate you taking the time to share your comments.
Excellent service on drop off by Mandy
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Stratco
Thank you for your wonderful feedback! We're so pleased to hear you received excellent service from Mandy during your delivery. Thanks again for choosing Stratco, and we hope to assist you again in the future!
Mandy free good service and helpful
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra Stratco
Thank you so much for your kind feedback. We're delighted to hear that Mandy provided you with great service and was helpful.
Many was a great driver in a very tight…
Many was a great driver in a very tight space.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Stratco
Thank you for your kind feedback! We're so pleased to hear Mandy did a great job navigating a tight space and providing excellent service.
Mandy helped to delivery in right…
Mandy helped to delivery in right location. Excellent service. Thanks Mandy.
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Stratco
Thank you for your wonderful review! We're so pleased to hear that Mandy was helpful in delivering your materials to the right location and provided excellent service. Thanks again for choosing Stratco!
Mandy delievered our materials and was…
Mandy delievered our materials and was really helpful!
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra Stratco
Thank you for taking the time to leave us a review! We're so pleased to hear that Mandy was really helpful when delivering your materials. Thanks again for choosing Stratco, and we hope to see you again soon!
Poor installation
Poor installation, they do not want to fix it. We spent $21000 and bought a headache. It leaks through light, fan and from joints. Whenever contacted intaller(Jade Thompson and Trent the installer sent by her) they ask to complete checklist and never turn up. They will send a message that they are busy and cannot make it.
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Stratco
We're sorry to hear about your experience and understand how frustrating this must be. This certainly isn't the level of service we aim to provide. We'd like the opportunity to investigate what's happened and work towards a resolution. Could you please send us an email us at contact@stratco.com.au with your contact details, project address, and any relevant information? Our team will review your concerns and follow up with the appropriate people as soon as possible.
Thank you for bringing this to our attention, and we hope to resolve this for you promptly.
Mandy fantastic customer service
Mandy fantastic customer service, great Man to deal with smiley face🤗
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra Stratco
Thank you so much for your wonderful review! We're thrilled to hear that Mandy provided fantastic customer service and was great to deal with. Thanks again for choosing Stratco, and we look forward to seeing you again!
Excellent delivery from Mandy
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra Stratco
Thank you for taking the time to leave a review! We're delighted to hear you had an excellent delivery experience with Mandy. Thanks again for choosing Stratco!
Helped me move all material up to the…
Helped me move all material up to the job fantastic help
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra Stratco
Thanks so much for your great feedback! We’re really glad the team could help get all your materials loaded and ready for the job. We appreciate you choosing Stratco Epping and look forward to helping you again in the future.
Driver Many was very good happy and…
Driver Many was very good happy and polite.
Carful with delivered items. Thank Mandy.
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Stratco
Thank you for your lovely feedback! We're so pleased to hear Mandy provided such great service and handled your delivery with care.
Excellent for Mandy
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Stratco
Thank you for your feedback! We’re thrilled to hear Mandy provided such excellent service.
Great service from Mandy
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Stratco
Thank you for your kind words! We’re so glad to hear you had a great experience with Mandy.
Besvarelse fra Stratco
Thanks for your kind words, Mandy! We’re glad everything was delivered on time and met your expectations
Very good service from Mandy
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Stratco
Thank you for your feedback! We’re so pleased to hear you received very good service from Mandy.
Very helpful customer service
Very helpful customer service. Just took a few days to get the final order in place.
Thanks Linley
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Stratco
Thank you, Linley, for your kind feedback! We’re so glad to hear you found our customer service helpful and appreciate your patience while we finalised your order. It was a pleasure assisting you, and we look forward to helping you again in the future.
Excellent service
Excellent service, on time delivery and Mandy helped me to get delivery up steep driveway. Thanks very much
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Stratco
Thank you so much for your kind words! We’re thrilled to hear that you were happy with the service and that everything arrived right on time. We appreciate your feedback and support, thanks again!
Besvarelse fra Stratco
Thanks so much for your kind words! We’re thrilled to hear you found the service efficient and our driver helpful. Your feedback means a lot to us. We look forward to assisting you again soon!
Fence sheeting and rails great service
Ordered fence sheeting and rails over the phone. Phone staff were super helpful. Decided to pick up the rails separately from Gepps Cross before picking up the sheeting. No problem. Edward who served me even knew about the pickup and cut the rails to fit in my car. Even carried it to my car. Now that's great service.
7. juni 2026
Uopfordret anmeldelse
Besvarelse fra Stratco
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience was smooth from start to finish and that our phone team could help make the ordering process easy. Thanks again for taking the time to share your experience, we really appreciate it and look forward to helping you again in the future!
Replacement cabinet promised but not delivered
Rang 01.04.2026 regarding a problem we are having with the Stratco 2 door titanium cabinet and was requested by the Stratco Customer Service Officer to support this phone call by email and to attach photos, which was provided the same day.
Email received from Stratco Customer Centre Service Officer on 17.04.2026:
“I do apologise that it has taken so long to get back to you, they do have 2 in stock at the Bunbury store we can have this delivered to you…
… I will organise for the new cabinet to be sent out to you.”
Email received from the same Stratco Customer Centre Service Officer on 29.04.2026:
“I have reached out to the store to get this sorted as quickly as possible, I apologise this has taken so long to get sorted but we are having the team work on it and to contact you with confirmation of the delivery”.
Rang the Stratco Customer Service Centre and left a message, 01.05.2026, for the Bunbury Store to contact me regarding the delivery and no-one has returned my call.
I have emails stating Stratco’s willingness to replace the faulty cabinet and we would appreciate if the Bunbury WA store would arrange for a replacement cabinet to be delivered.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Stratco
Hi Glenda, thank you for bringing this to our attention and we sincerely apologise for the delays and lack of communication regarding your replacement cabinet.
We understand your frustration, particularly after being advised that a replacement would be organised and delivered. This is not the level of service we aim to provide.
We have passed your complaint onto our WA and Bunbury senior management teams to ensure your replacement cabinet request is reviewed and progressed as quickly as possible.
Thank you for your patience while we work to resolve this matter.
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