Ordering was easy and the website is fine, but the quality of the school uniforms, especially PE clothes, is shockingly poor. For the prices parents pay, we should expect much better quality for cloth... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
we visited your shop in Perth on Monday and we felt we had to leave a positive review as the service was exceptionally good. The lady (Shirley) Knew exactly what we were requiring for our twins and h... Se mere
Virksomheden har svaret
Superb face to face customer services, always helpful and the quality of clothing is next level! Shame my child is growing so quickly because despite 3 years of ruthless washing, her Stevensons unifor... Se mere
Virksomheden har svaret
Uniforms are excellent quality , easy to choose the sizes which happens to be just right. Beautifully made. And quick delivery.
Virksomhedsoplysninger
Skrevet af virksomheden
Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.
Kontaktoplysninger
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, Storbritannien
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
4,5
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast shipping
27. august 2026
Besvarelse fra Stevensons
Many thanks for taking the time to leave a review.
One set of socks has incorrect name…
One set of socks has incorrect name tags in and no one responded when I informed them. One garment I paid for jamming was not named.
27. august 2026
Besvarelse fra Stevensons
Thank you for providing a review.
I am sorry to hear that you received an item with the incorrect name labels.
I have had a look and cannot see any previous communication from us regarding this. In order for us to rectify this for you, please email our customer service team, and they will happily rectify this for you.
Many thanks,
Stevensons
I have had a very disappointing…
I have had a very disappointing experience with this company. They sold me an old stock blazer not telling me the blazer had changed for the new school year and my son is very upset to be wearing a different blazer to everyone else on his first day! Very poor service indeed. Too concerned about making money rather than customer service. Unfortunately they have the monopoly with certain schools.
7. september 2026
Uopfordret anmeldelse
Besvarelse fra Stevensons
Thank you for leaving a review.
As mentioned in our email communication with you, the blazer you received is the blazer that was ordered and is accepted for this year group.
We have, however, arranged for a replacement to be sent to you as a gesture of goodwill, and this will be delivered as per our original email.
I hope this helps
Stevensons
Great experience, brilliant service, easy to order and delivers in time…
It’s easy to order and delivers in time as mentioned on the website,
27. august 2026
Besvarelse fra Stevensons
Many thanks for taking the time to leave a review.
Great service
I ordered too many of one item and this was rectified very quickly by the customer services team. Fast delivery.
25. august 2026
Besvarelse fra Stevensons
Many thanks for taking the time to leave a review.
Package left on doorstep contrary to my…
Package left on doorstep contrary to my instructions to take to the sorting office. Royal Mail said it was left in “my safe space” - it wasn’t. Refused to refund delivery fee.
4. september 2026
Uopfordret anmeldelse
Besvarelse fra Stevensons
Thank you for your review.
I can see that your parcel was delivered and you confirmed receipt, so a delivery refund was not required.
We understand your frustration with Royal Mail not following your instructions, and we have fed this back to them.
We are sorry for any disappointment caused.
Many thanks,
Stevensons
Not particularly helpful when asking…
Not particularly helpful when asking about sizing. Items ordered arrived super quick though
28. august 2026
Besvarelse fra Stevensons
Thank you for your feedback.
I am sorry to hear of your disappointment.
As described via Live Chat, the item's size refers to inches of the chest, and we would recommend measuring the chest to purchase the correct size.
Many thanks
Stevensons
Online Shopping at stevensons
It was great everything fit very well the only problem I had was blazer which was really long in length and the sleeves.
26. august 2026
Besvarelse fra Stevensons
Many thanks for taking the time to leave a review.
Great service in store and online.
28. august 2026
Besvarelse fra Stevensons
Many thanks for taking the time to leave a review.
The RGS Worcester skirts have excess…
The RGS Worcester skirts have excess fabric on both sides where the zips are so the skirt protrudes out. The skirt costs £45 and I had to spend £40 at the Tailors getting it altered. When I walked in to the tailors, there were 6 other skirts there waiting to have the same alteration.
26. august 2026
Besvarelse fra Stevensons
Many thanks for taking the time to provide this feedback.
I am sorry to hear that this has happened, and I can assure you that your concerns will be investigated.
We would always recommend contacting our Customer Service Team in the first instance, as this gives us the opportunity to investigate and rectify any issues directly, without any additional cost being incurred by yourself.
Thank you again for bringing this matter to our attention.
Kind regards,
Stevensons
Besvarelse fra Stevensons
Thank you for taking the time to leave a review.
Besvarelse fra Stevensons
Thank you for taking the time to leave a review.
صعوبه في طلب واسترجاع وأخذ وقت طويل جدا يجيب عليكم توفير. افرع ومحلات
يجيب عليكم توفير مندوب لبيع قطع المدارس لديكم يجيب أن نراها في ارض الواقع. تاخير وتأخذون وقت. طويل
26. august 2026
Besvarelse fra Stevensons
Thank you for leaving a review. I am sorry you are not satisfied with the online offering.
We do offer support via our website in the form of a Live Chat. Here, you can speak with an advisor to receive help and support.
Many thanks for providing feedback.
Kind regards,
Stevensons
Besvarelse fra Stevensons
Thank you for taking the time to leave a review.
Excellent quality clothes and speedy…
Excellent quality clothes and speedy delivery service.
25. august 2026
Besvarelse fra Stevensons
Thank you for taking the time to leave a review.
Online service only
Online service only. Ordered the uniform. Prompt delivery, excellent quality (so far anyway!) items. Very easy process.
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra Stevensons
Thank you for taking the time to leave a review.
Quality…
Shopping on the website and shipping was speedy. I’m very disappointed with the quality of the uniform being made out of polyester in large proportion. All clothing for children should be 100% cotton - breathable so children can feel comfortable during their days at school.
5. august 2026
Besvarelse fra Stevensons
Thank you for providing feedback.
I am glad you were happy with the online ordering process, but I apologise for your disappointment of the quality of garment.
Our fabric composition is chosen for durability and cost efficiency, which a lot of parents are grateful for.
We will certainly pass your feedback on to our buying teams for future review.
Many thanks,
Stevensons
Excellence
I got all the uniforms i needed, best quality, correct sizes all uniforms delivered in time and communication was very clear.
26. august 2026
Besvarelse fra Stevensons
Thank you for taking the time to leave a review.
The items were as described and were…
The items were as described and were delivered on time.
27. august 2026
Besvarelse fra Stevensons
Thank you for taking the time to leave a review.
Besvarelse fra Stevensons
Thank you for taking the time to leave a review.
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