Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The second loan application was just as great of an experience as the first. Zoe just made the process so much easier for me, and I can't thank her enough for how much help and support she's given me... Se mere

Bedømt til 5 ud af 5 stjerner

Really positive experience from start to finish. The team made everything clear and easy to understand, and Peter at Enterprise NI was a big help with my business plan. Communication was great throu... Se mere

Bedømt til 5 ud af 5 stjerner

Start up loans, and in particular, Nicole, has been fantastic, from start to finish. They provided support and guidance through the whole application process. I was able to message them with any quest... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

What an absolute joke of a system Went through the initial process on the 7th February. After begging and pleading for a response, it's now 20 March 2026, and the single-line answer is just some ge... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Penge og forsikring

Skrevet af virksomheden

The Start Up Loans Company was established in September 2012, with a mission to help new and early-stage UK businesses access affordable finance and mentoring support.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

464 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 95 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Second experience just as great as the first!

The second loan application was just as great of an experience as the first. Zoe just made the process so much easier for me, and I can't thank her enough for how much help and support she's given me through both loan applications. Especially as someone who finds financial terminology very boggling! Thank you again!

21. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great support and easy process

Really positive experience from start to finish. The team made everything clear and easy to understand, and Peter at Enterprise NI was a big help with my business plan.
Communication was great throughout and the whole process felt straightforward. I’ve now been approved in principle and I’m looking forward to getting started.
Would definitely recommend.

15. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absolutely horrible experience with…

Absolutely horrible experience with Start Up Loans. I have filled in my application and did a initial credit check which is always a soft one before submitting the application, but they did not let me know and did not have my consent that it would be a hard check and now they have ruined my credit score without me submitting my application and now I'm stuck and not being able to apply for a loan somewhere else. I have contacted them and they just ingnored me and now I'm following this up with a third party to remove this hard credit check which was done without my consent.

4. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Start up loans

Start up loans, and in particular, Nicole, has been fantastic, from start to finish. They provided support and guidance through the whole application process. I was able to message them with any questions and always got a prompt reply. I can’t thank them enough.

7. april 2026
Uopfordret anmeldelse
Start Up Loans-logo

Besvarelse fra Start Up Loans

Dear Caroline,

Thank you for taking the time to leave us some feedback!

It is great to hear that you felt well supported throughout your assessment and in turn was able to receive funding for your business!

We will be sure to let Nicole know of your feedback.

All the best with your business and thank you again for your feedback.

Kind regards,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bedømt til 5 ud af 5 stjerner

Gillian was fantastic throughout the…

Gillian was fantastic throughout the process. Very informative and talked me through everything. If I had any questions, she would always come back to me straight away

20. marts 2026
Uopfordret anmeldelse
Start Up Loans-logo

Besvarelse fra Start Up Loans

Dear Toby,

Thank you so much for your lovely feedback!

We’re delighted to hear that Gillian provided such a supportive and informative experience throughout the process. It’s great to know she was able to answer your questions quickly and guide you every step of the way.

We’ll be sure to pass on your kind words to her.

Wishing you all the best with your business journey!

Regards
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bedømt til 5 ud af 5 stjerner

I had a very smooth and positive…

I had a very smooth and positive experience with the Start Up Loans process. The team was very helpful and supportive throughout my application. They guided me at every step and made everything easy to understand. I really appreciate the quick responses and professional service. Highly recommended for anyone looking to start a business.

23. marts 2026
Uopfordret anmeldelse
Start Up Loans-logo

Besvarelse fra Start Up Loans

Hi Raymen Aaa,

Thank you so much for your kind feedback!

We're really pleased to hear that you had such a smooth and positive experience with the Start Up Loans process.

Our team works hard to provide clear guidance and timely support, so it’s great to know that this has made a difference for you.

We truly appreciate your recommendation and wish you every success with your business journey.

Regards,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bedømt til 1 ud af 5 stjerner

What an absolute joke of a system

What an absolute joke of a system

Went through the initial process on the 7th February. After begging and pleading for a response, it's now 20 March 2026, and the single-line answer is just some generic: "It's being reviewed." The communication from the person helping us was nothing short of abysmal.

20. marts 2026
Uopfordret anmeldelse
Start Up Loans-logo

Besvarelse fra Start Up Loans

Dear WSheehan,

Thank you for taking the time to leave us some feedback.

We apologise for your experience thus far and would like to investigate this further for you.

Please can reach out to Start Up Loans via hello@startuploans.co.uk or call 03442642600.

Kindest
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bedømt til 5 ud af 5 stjerner

IProfessional and quick to respond

It was quick and easy to speak to my advisor. I felt supported every step of the way and received replies almost immediately. I was given suggestions and advice on the business plan. A great experience

19. marts 2026
Uopfordret anmeldelse
Start Up Loans-logo

Besvarelse fra Start Up Loans

Hi Guiseppe,

We appreciate the time taken to leave us such a lovely review.

We always strive to provide timely responses and helpful guidance on your business plan, so it’s great to know this has made a positive impact on your experience.

We truly appreciate you sharing this and wish you the best on your business endeavours!

Kindest,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bedømt til 5 ud af 5 stjerner

Very worthwhile experience

Very worthwhile experience. They are open to giving people an opportunity based on their business plan, rather than on a credit score. Great to be given a chance where others wouldn’t. The business plan completion also helps to give a great overview of expectations.

1. februar 2026
Uopfordret anmeldelse
Start Up Loans-logo

Besvarelse fra Start Up Loans

Hi Luke,

Thank you for taking the time to leave us your feedback.

We aim to review all factors that is required to assess an application before an informed decision is made with the support of your business documents. So we are thrilled to hear that you found this helpful!

We wish you the best of luck with your business!

Kindest,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bedømt til 5 ud af 5 stjerner

Fantastic help and service throughout…

Fantastic help and service throughout the process. Made the application process easy and answered all questions I had quickly and efficiently. Very good, would highly recommend.

16. februar 2026
Uopfordret anmeldelse
Start Up Loans-logo

Besvarelse fra Start Up Loans

Dear Mitesh,

We appreciate the feedback and are thrilled you found the application process straightforward and supportive!

All the best on your endeavours.

Kindest,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bedømt til 5 ud af 5 stjerner

Good things good opportunities for…

Good things good opportunities for people

17. februar 2026
Uopfordret anmeldelse
Start Up Loans-logo

Besvarelse fra Start Up Loans

Dear Bahas,

We appreciate the time taken to leave us some feedback and wish you the absolute best with your business endeavours!

Kindest,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bedømt til 1 ud af 5 stjerner

Well that's unfortunate.

Applied for a startup loan, 20% intended to cover business setup and supplier deposits, 80% to cover wholesale costs.

Loan panel were unwilling to fund the entire amount. I was advised instead to take the smaller portion, pay the deposits and make arrangements, then come back for the wholesale portion as the 'second loan'.

When I came back, I was refused the second loan on the grounds that I hadn't been trading and generating revenue for 90 days.

Leaving me with £5,000 of debt, a bunch of useless supply contracts, and a business that can't trade.

I would not have taken the initial loan at all if I'd been told upfront that 'second loans' required active trading.

My uploaded forecasts made it clear that the business wouldn't be able to trade with the smaller amount, so why was this even suggested?

(And for what it's worth, the past six months have also proven the Loan Panel's read on the market hilariously wrong!)

30. april 2025
Uopfordret anmeldelse
Start Up Loans-logo

Besvarelse fra Start Up Loans

Dear Michael,

Thank you for taking the time to leave us a review.

We are saddened to hear of your experience and would like to investigate this further.

Please reach out via email on: hello@startuploans.co.uk or 03442642600.

Regards,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bedømt til 3 ud af 5 stjerner

Very slow process but good support

The process was incredibly slow (slower than any other bank loan) to the point where they had to perform two hard credit checks. But, the support was good and the business advisor was excellent.

28. januar 2026
Uopfordret anmeldelse
Start Up Loans-logo

Besvarelse fra Start Up Loans

Dear Jeremy,

Thank you for taking the time to leave us some feedback.

Our aim is to ensure each applicant feels valued for the time taken to submit their application and hope to provide transparency and guidance in relation to why the application may be extended.

We are sorry that the application assessment was long and hope in despite of this you were able to receive the outcome you were expecting!

All the best,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bedømt til 5 ud af 5 stjerner

Jane Cusse has been great

Jane Cusse has been great. Easy to engage, communicative and very human, yet professional in her dealings with me.

I didn't really know what to expect going into the process, but it was not daunting. Like speaking to a work colleague. Thank you very much :-)

5. februar 2026
Uopfordret anmeldelse
Start Up Loans-logo

Besvarelse fra Start Up Loans

Dear Lee,

Thank you for taking the time to leave us such a positive review of your experience with Jane.

We will be sure to notify her of how her support has helped you to secure funding for your business.

We wish you the best of luck with your endeavours!

Best,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bedømt til 5 ud af 5 stjerner

Life changing!

In my experience, this has been an incredibly supportive business loan application process from start to finish. I am genuinely overwhelmed by the award — it will truly change my life. I am so grateful to Christian and the team for their guidance, encouragement, and belief in both me and my business. Thank you.
Natasha

29. januar 2026
Uopfordret anmeldelse
Start Up Loans-logo

Besvarelse fra Start Up Loans

Dear Natasha,

Thank you for taking the time to leave us a review.

We are overjoyed to hear how appreciative you are of the Start Up Loan Scheme and how our support has helped grow the belief for your business.

We will be sure to pass your feedback to your advisor - Christian!

All the best with your business.

Kindest,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bedømt til 5 ud af 5 stjerner

Very positive experience

We had a very positive experience with the British Business Bank Start Up Loan process. The application was clear, straightforward, and easy to follow from start to finish.

The service we received from our Loan Officer, Gillian Ayton, was outstanding — she was professional, supportive, and extremely helpful throughout. We’re very grateful for her guidance and the overall support provided.

Thank you for making the process so smooth and accessible.

16. januar 2026
Uopfordret anmeldelse
Start Up Loans-logo

Besvarelse fra Start Up Loans

Dear Eduardo,

Thank you for leaving us some feedback.

Our aim is to ensure that our application process is as straight forward as it can possibly be, so we are thrilled to hear that you feel as though it is clear to understand.

We will be sure to refer your review to Gillian, so she is aware of how much you appreciate her professionalism and support throughout your assessment.

All the best with your business!

Sincerely,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bedømt til 5 ud af 5 stjerner

The lady Jane Cusse was very…

Jane was very professional, polite and extremely helpful. We will certainly look to build on the working relationship. Thank you for your help

14. januar 2026
Uopfordret anmeldelse
Start Up Loans-logo

Besvarelse fra Start Up Loans

Dear Tom,

Thank you for taking the time to leave us some feedback about your experience with Start Up Loans.

We are delighted to hear that you are satisfied with the level of service provided to you by Jane and we will be sure to notify her of your feedback.

Congratulations on securing funding and we wish you the best on your endeavours!

Kindest,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bedømt til 5 ud af 5 stjerner

Very Satisfied

Was my first time applying for a loan. The help and support was amazing. I was given professional advice every step .I was never messed around or made to believe is impossible.
Their instructions were clear,helpful and effective. Thank you so much to these team of professionals .

5. januar 2026
Uopfordret anmeldelse
Start Up Loans-logo

Besvarelse fra Start Up Loans

Dear Hair by Alketa,

Thank you for taking the time to leave us some feedback.

We are elated to hear that you are very satisfied with the level of support and guidance provided to you throughout your application.

Our aim is to ensure that our process is as clear and efficient as possible and are happy to hear that we were able to assist in providing you with finance for your business.

We wish you the best on your endeavours!
Cynthia
Customer Service Advisor
The Start Up Loans Company

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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