Splash About International Anmeldelser 67

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

This review is mostly about the customer experience with Splash about international. We originally bought two items from them, only to hear a couple of days later (the first working day after placin... Se mere

Bedømt til 5 ud af 5 stjerner

Sarah provided amazing customer service and made resolving my order issue stress-free. She was quick to respond, helpful, and went above and beyond to make sure everything was taken care of. Her profe... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great customer service, placed a few orders recently and quick delivery. Lovely to receive free gift, a bath toy and when requested a certain colour because we had already received a previous one they... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Have used splash about happy nappies since my baby was little as they are great extra protection. Recently made an order and needed some help from customer services who were great, really quick respon... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Badetøjsbutik
  2. Babytøjsbutik
  3. Babyudstyrsbutik
  4. Sportstøjsbutik
  5. Producent af sportstøj

Skrevet af virksomheden

Splash About is the leading manufacturer of baby swimming products worldwide. From concept, to design, to manufacture and distribution, our close-knit team works together to ensure we are at the fore front of the baby swimwear product market so that we can offer the products that you need to support your babies and children on their swimming journey.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

67 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Pleased with my purchase

Ordered a happy nappy wetsuit in size 6-14 months in advance to take my little one swimming. However a few months later when trying it on it no longer fit my 9 month old (they do come up small)! Emailed customer services who agreed to a replacement since the item was unused and with tags on, bearing in mind I was well out of the 30 days return period. Yes I had to pay the return postage but they sent out the bigger size for free, which was better than me wasting £20 odd on a wetsuit that didn’t fit. Found them to be helpful, fast and efficient in answering my query. The wetsuits themselves are lovely and really well made, just size up!

1. juni 2022
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Poor service to require customers to pay return mailing cost

In this day and age in my opinion it is quite a poor customer experience when a customer is required to cover a return cost. That is even more so when it is caused by the unclear product descriptions on the Splash About website. I will be looking for alternative brands in the future who provide a better customer experience.

26. februar 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic customer services

We had a small manufacturing defect appear with our UV Float suit. The stitching in the back was not locked and came loose making a hole at the base of the zip.
I contacted Splashabout to say how disappointed I was, since the Floatsuit was only a few uses old.
They were very prompt at replying and dealing with the problem. There was no hesitancy in offering a refund or replacement and their customer services were very kind and courteous.
I wouldn't hesitate to buy more of their products knowing that they are backed by such quality after care.

4. februar 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Poor Customer Relations

I reached out to Splash About with a question about their products, and the response I received was uncaring, unhelpful and (from the typos) presumably not important to them.

12. august 2020
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere