Excellent service! Unfortunately I wasn’t happy with my prescription sunglasses, they were too big and just didn't look right. This wasn’t an issue, they said no problem just pick another pair and we... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Excellent service! Unfortunately I wasn’t happy with my prescription sunglasses, they were too big and just didn't look right. This wasn’t an issue, they said no problem just pick another pair and we... Se mere
Virksomheden har svaret
Have had good experiences across two different Specsavers stores, most recently for audiology and optometry. This is day 2 with my new glasses, and I am hopeful that my brain will adjust to them appro... Se mere
Virksomheden har svaret
Great service after I lost both by pairs of reading glasses. My new sets came through far quicker than normal thanks to staff noting urgency required
Virksomheden har svaret
I was looked after by Hillary at the Botany, Auckland store. It was Hillary who helped me two years ago and was I fortunate to have her look after me again. Hillary is a tremendous asset to Spec... Se mere
Virksomheden har svaret
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The entire process was very easy, I had no trouble navigating the website. Delivery was super fast and the glasses fit perfectly

Besvarelse fra Specsavers
I had a great experience at Specsavers New Lynn. The optometrist was professional, thorough, and took the time to explain everything clearly, making me feel comfortable throughout the appointment. The staff were also fantastic—they quickly booked me in and were friendly, efficient, and helpful from start to finish. Excellent customer service all around. Highly recommend!

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Friendly helpful because i hand't had eyes tested before very happy with my glasses

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The staff in Napier are very caring and helpful and I couldn’t be happier with the whole experience. They worked around my disability and made it so much easier for me. I’ve been there twice now and have been treated incredibly well on both occasions. Their prices are so much cheaper than I’ve been paying in the past and they have a good range of frames to choose from too. I would highly recommend them.

Besvarelse fra Specsavers
great, friendly and helpful staff, helped me find a nice pair of adidas glasses that are perfect. Great service and fast delivery

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FRIENDLY AND EFFICIENT STAFF

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Turned up 15 min early for my appointment, waited 45 min in the shop at Chartwell, went to the counter to remind them, got told I have missed my appointment as I didn't come back to the counter at my appointment time, what a joke.
Emailed them twice over the last 2 weeks and just got absolutely no reply whatsoever , please don't tell me to submit this somewhere else like all your other replies, Specsavers Chartwell you suck and I wont be walking into another store ever!!!
Staff are friendly, helpful and knowledgeable. A quick process with them all being efficient in their roles.

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This morning I went into Timaru specsavers and was greeted by Hey. My glasses had a broken arm due to my dog getting my glasses. She very quickly found a pair of frames that fitted my lenses perfectly. She was so helpful and solved my issue very quickly . One very happy customer thanks again Hey.

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As indicated. Comfortable, professional, robust and to the point.

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Eric, Maka, and Hilary, I just wanna say they were all perfect. This was my first time getting my eyes checked and getting a glasses, it was surprisingly comfortable and their energy is just top tier. At first I thought it would be awkward, but as the conversation grew, they were enthusiastic with their jokes and stories. Love Maka for his jokes, Hilary for her stories, and Eric for his calm aura!

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Pretty average delivery time and so I ran out of lenses. Wouldn't use again

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Staff were friendly, knowledgeable, efficient and helpful.

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Specsavers the store always awesome every step of the way. Ordering contacts for them to then come from AU was dissappointing!

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Good service, friendly staff, very helpful. Thanks to Steve Nicole and Michelle for being kind and offering help.

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Too rushed. Not listening to needs. Wrong assumptions - wanted single vision glasses. They assumed I wanted progressive. Optician did not allow me to speak - she did most of the talking.

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I was very impressed with the quality of service I received on my recent visit to Spec Savers Gisborne in obtaining reading an driving glasses which has improved my quality of life

Besvarelse fra Specsavers
I've been purchasing glasses from specsavers for the last 20 years, the 2 for $299 frame deal is fantastic. At my local specsavers, the staff are friendly and listen, and there is no shortage of staff available to help with frames and adjustments. The Optometrists are qualified and knowledgeable, so I have confidence in them, and they happily answer my questions on my changing eyesight and the best lens options. They aren't pushy for sales and have eased any concerns I have had. The 3 month guarantee period also gives one more confidence going with them. Great service and frames for the 2 for $299 price point!

Besvarelse fra Specsavers
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.