Snaffling Pig Anmeldelser 

I was too quick to judge this company. Customer care team got in touch and were amazing. Sorry for previous review.

Another excellent delivery of porky goodnes

Absolutely useless company. I am a pub owner who has used Snaffling Pig since 2014, and with my current site since 2018.

They used to be a well run, friendly team that would be simple to deal with. A quick email or phone call to order and next day delivery was virtually guaranteed. Any issues were very rare, but were dealt with swiftly and efficiently.

Now, they seem to have no interest in their pub customers. They won’t take orders over the phone or by email. They won’t even take complaints or reports of any issues by telephone. Now you have to use their live chat (and there’s never anybody there) or send them an email. To which you get a sarcastic auto reply promising to be back with you in 24 hours. Of course, this doesn’t happen, and you will wait days, sometimes WEEKS to hear back from them.

Ordering, as I say, used to be straightforward. Now you are forced to use a very user unfriendly website.

Stock levels are consistently poor. Frequently out of stock of key lines and no dates given for restocking.

Delivery now takes usually around a week if you’re lucky.

If you’re not lucky and you place an order in mid December they don’t deliver it, blame the courier for losing it, take 5 days to reply to an email and say they’ll send another out.

The final straw? They have not dispatched that parcel either, nearly 2 weeks later. They blamed the courier and said they’d use DPD instead. DPD have never received the parcel from Snaffling Pig.

Truly an awful way to treat customers who have supported you from the beginning.

I’ve informed my credit card company and they’re going to start a charge back.

Snaffling Pig is no longer stocked in my pub.

Easy to order and fast delivery. Bought as a gift and he is enjoying them.

Fast efficient delivery.

Only half the order turned up, which unfortunately was completely smashed. It’s been over a month and the second part of the order is still apparently ‘awaiting shipment’. Chased it up a few times but getting nowhere. This company has essentially just stolen my money.

Great service

Great product poor customer service though as this was ordered as a Christmas gift and eventually resolved and sent out in the new year!

Nicely made, fairly thick, good price and quality tshirt

Wonderful customer service. I had an issue with a product and they immediately sent me a voucher covering the whole cost

An amazingly helpful customer support team who replaced a Christmas gift for me which was not quite what it was supposed to be.
They were very communicative and friendly, super helpful and generous in replacing my gift.
Can’t rate this team highly enough
Thank you snaffling pig. Great snacks and great service 7 stars out of 5!

Can't get enough of this company. Their marketing is brilliant the produce even more so. My husband loves everything I have bought from here. Trouble is he always wants more. Would highly recommend 👌

Edited Update: my intention is not to mislead anyone. If indeed I missed the drop down menu, then I stand corrected and own my mistake but, I wasn't aware that I had done so. Check our exchange of emails on 21/12 when I thanked you for your quick response stating "we love your products". Your next email clearly crossed with the timing of my writing my review on 7/01. A misunderstanding, crossed communication. No hard feelings indeed, peace, which is what this world needs right now.

Good customer service and great product the best porky scratchings and I have tried many!

A Christmas gift that eventually arrived damaged on the 7th Jan despite being ordered 10 days before Christmas. Company were good about refunding after they reopened from the Christmas break.

I’ve bought from Snaffling pig before. Delivery has always been on time & quality is good. Their products make an unusual & fun gift, they’re not cheap but I think you get quality. This time I ordered the pork crackling Christmas gift box, it was very well received. The one thing I would say is the box contains several individual packets of crackling all the same flavour but it would be nice to have a box with all the different flavours to try. Piggin good though.

sent wrong product for what I paid

Great customer service, great products that taste good and are high in protein but low in calories. The subscription service is great and you can select the products you want and number of.

The description led me to believe I was getting a selection of 7 flavours. I didn’t see the tiny drop down menu to select the flavour so I just got 7 plain packets. Very disappointed. Also, the back of the box say they’re presented in a glass jar which they aren’t, neither was I expecting them to, so information on the packaging is incorrect too.

I’ve always had great service from Snaffling Pig in the past, but unfortunately, my most recent experience was disappointing. My order (ref: PIG243506) took 14 days to arrive, which was far longer than expected. To make matters worse, the online help system was no help at all, as I couldn’t get through to anyone to assist me. I’m hoping this was just a one-off issue and not reflective of their usual standards, but it was a frustrating experience nonetheless.