SlimJOY UK 

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I've just received my order which arrived in a few days. I've tried 2 sachets and they taste great, I really hope it works 😁🙏 I've seen many bad reviews here and I'm wondering is it where they're o... Se mere

Bedømt til 1 ud af 5 stjerner

Fick erbjudande om köp 1 få 2 på köpet (adipoburn XXL). Jättebra tänkte jag. 329 kr skulle det kosta. Skulle kolla på andra produkter och hittar Adipoburn för 197 kr. D.v.s. i "erbjudandet"... Se mere

Bedømt til 5 ud af 5 stjerner

I give slimjoy five stars. It overall makes me feel better within myself, more alert and energetic with less fatigue. Most of all it stops excess food cravings and helps with good digestion resulting... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Beställde för en vecka sen försök få kontakt med dem då det bara står status väntar på den leverantör de valt att skicka med. Försökt få tag i kundtjänst men får bara denna himla jobbiga robotchatt. K... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Helse- og skønhedsbutik
  2. også i
  3. Vægttab

Oplysningerne kommer fra forskellige eksterne kilder

We believe that in order to achieve a higher quality of life, we must go back to nature. Our health solutions contain scientifically validated natural substances of the highest quality, designed to nurture our bodies and spirits. We know that dietary supplements alone are not enough to achieve a complete change. At SlimJOY, we understand that everyone is unique. We’re all at different stages of life and have very diverse lifestyles, which is why we believe taking an individual approach to our customers is crucial. This is why we provide you with complete support for a long, healthy, active and happy life.


Kontaktoplysninger

Alle anmeldelser

(641)

0 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Kuldip

I order only one batch and not repeat prescription but after sending several emails they sent me another order out. This has put my blood pressure sky high and I am a heart patient. Rightly said, thieves.!
Tablets did not even work and they should be taken off the website as innocent people are getting trapped. They need to held accountable

31. juli 2023
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Besvarelse fra SlimJOY UK

Hello Kuldip, you had an active subscription to this product; a subscription happens when customer choses the price marked as "Top Choice" where the price is lower, plus the option "Subscribe and even save more". It is written just there that this means you authorise you will be getting the same order repetitively and also be charged repetitively.

Your subscription has been cancelled and so was your last order. Refund will be processed shortly.

Thanks and kind regards.

Bedømt til 1 ud af 5 stjerner

Simple can't or won't reply to…

Simple can't or won't reply to emails...always number is wrong try later .. trying to cancel a subscription.. theft comes to mind.. contacting them is impossible so no choice but to contact solicitors

28. juli 2023
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Besvarelse fra SlimJOY UK

Hello Angela, we have replied your message and email; unfortunately the email address you sent us does not exist in our system. Please send us the correct email address or your order number and we will gladly assist you with all your needs. We are always accesible on info@slimjoy.com email address or on socila media. Thank you!

Bedømt til 1 ud af 5 stjerner

Scammers and liars

I could give 0 stars if possible. Ordered 14th of June and haven’t received my stuff or my money back. Emailed back and forth asking to process refund but not being successful. Bunch of scammers and liars!!!! Non existent customer support!!! Don’t bother to buy anything because you will get nothing.

14. juni 2023
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Besvarelse fra SlimJOY UK

Dear Lucia,

Firstly, let us greatly apologise for the inconvenience caused, and thank you for being our valued customer. We realise that we have disappointed you and we hope, that you will be able to forgive us in the future. There is an ongoing huge demand for our products due to which we had to restock our warehouse and we were unable to deliver all orders. For all not delivered orders we have issued a refund.
Your refund was processed on the 14th of July. We will email you the proof of refund today.

Thank you for your understanding.

Bedømt til 1 ud af 5 stjerner

I ordered 3 weeks ago and still…

I ordered 3 weeks ago and still nothing. I emailed them to advise I no longer wanted it as they emailed me there’s a product out of stock and would be a ‘slight delay’ so I emailed back instantly asking them to cancel the order, they emailed back 4 days later saying oh sorry it’s too late it has been sent?? Even tho I cancelled before it was, so they waited until it was sent before replying. Then when emailing stating I do not want it it didn’t come within the agreed time or anywhere near it they basically said nothing they can do just tell the delivery man I ‘refuse’ to take it and they will refund me PARTIALLY… absolutely scam DO NOT BUY

18. juli 2023
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Besvarelse fra SlimJOY UK

Dear Seana, there was a slight delay due to restocking process in our warehouse and you were informed about it; our sincere apologies again about this. When you emailed to cancel the order, it was unfortunatelly already processed and on the truck, on the way to GLS center in Ireland. There are custom procedures we have no effect on and once this procedure is done, GLS has to scan all parcels and then they can deliver them. You sent the parcel back as suggested and your refund was processed when the parcel arrived back to the warehouse - on the 20th of July.
Please accept our apologies for any inconvenience this may have caused.

Bedømt til 1 ud af 5 stjerner

A company that’s this unprofessional is not selling a working product

Can’t even rate the product as it’s not arrived. Delivery promised 3-5 working days. Its been 13 working days and no order. This is a lot of money to spend and be ripped off for so not sure after reading all the reviews how its possible your still aloud to do business. IF I ever get my order, whether it works or not I won’t buy again as your not reliable. Even tried to email, talk to the BOT…. Nothing works. I think I already know if this product will work down to the unprofessional procedure. A big old con set up in someone’s kitchen! Fuming

28. juni 2023
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Besvarelse fra SlimJOY UK

Hello, we are sorry to hear you did not receive your order. Could you please send us an email with your order number so we can assist you further? Thank you!

Bedømt til 5 ud af 5 stjerner

Works for me

This is 2nd time I've ordered products worked great 1st time around so ordered again ..yes delivery can take a little while but I got them and I've got items ..night burn is a ghastly lime taste but downed it and no aftertaste..shipping email and kept up to date to the exact day of delivery no problems here will order again ..lost 2 stone first time so now it's bye bye to the rest

13. juli 2023
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Besvarelse fra SlimJOY UK

Hello Carrie, we are happy to hear our products are helping you! Please keep us updated with your progress.

Bedømt til 3 ud af 5 stjerner

After waiting much longer than I was…

After waiting much longer than I was told.... 3-5days my slimjoy water out XXL and fatburn XXL eventually arrived. Looking forward to giving these a go but is there anything to help with the truly awful taste of them and that the drinks leave? I've managed 1 last night and 1 this morning but already dreading the next one.

4. juli 2023
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Besvarelse fra SlimJOY UK

Hi Cheryl, we are sorry to hear you do not like the taste; our products are all natural without any added sugar, so they might not taste delicious but they are effective. Thank you for trying them!

Bedømt til 1 ud af 5 stjerner

No Communication or Service

I ordered on the 23rd June 2023 and am still without my order. Payment was taken and yet here we are a week later no order or any sign of order confirmation. No respo ses to my requests for updates either.
Pretty poor performance from Slimjoy. My last order arrived promptly so cannot understand the radio silence.

23. juni 2023
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Besvarelse fra SlimJOY UK

Hello Shelley, we are sorry to hear your order did not arrive. Please send us an email to info@slimjoy.com and we will assist you further. Thank you!

Bedømt til 1 ud af 5 stjerner

I ordered on the 17th of June and I…

I ordered on the 17th of June and I subscribed to a monthly subscription. When I ordered I received a confirmation email. I was told delivery will be between 3-5 days and I'm on the 4th day with no contact from them. I've gone on there website and spoke the bot and all she told me was my order has been processed and once they've dispatched the order, I should get another email. It's been 4 days and there's nothing. I've tried emailing but the email address does not exist apparently because my email has come back to me. There is no number to call either. I've cancelled my subscription and I still want my order. I would definately not recommend this to anyone as I feel like it's all a scam.

17. juni 2023
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Besvarelse fra SlimJOY UK

Hello, we are sorry to hear your order was not delivered; please send us an email with your order number to support@sensilab.com and we will assist you further. Thank you!

Bedømt til 4 ud af 5 stjerner

A little late.

I ordered,when it got to nearly 2weeks I started to get worried that I'd been scammed,but no,just this morning my product was delivered,maybe they need to state that delivery could take more than 3-5 days and up to 2weeks.But apart from that I'm confident about this company.

16. juni 2023
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Besvarelse fra SlimJOY UK

Hello, some orders were delayed due to restocking process in our warehouses, our sincere apologies. You should get an email informing you about this, it might ended up in spam. Our sincere apologies again for the delay and inconvenience caused.

Bedømt til 1 ud af 5 stjerner

I ordered product on slimjoy and I am…

I ordered product on slimjoy and I am still waiting for delivery, it says that package was dispatched, but courier company does not have it. It is impossible to contact with slimjoy. They do not answer emails, no phone number, nothing. Do not order anything from them, the only way to get your money back is to ask your bank for charge back

16. juni 2023
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Besvarelse fra SlimJOY UK

Hello, it might happen that your order was delayed due to restocking process in our warehouses, our sincere apologies for that. You should receive an email informing you about the delay, please check your spam box. If you still did not receive your order please send us an email with your order number to info@slimjoy.com and we will assit you further. Thank you.

Bedømt til 4 ud af 5 stjerner

I've read some of the reviews

I've read some of the reviews, I have to say, I have had no such problems. The delivery was on my door step within 4 days of the order, I've followed the program and used the recipe book and exercise program online as described. After a week, the weight is falling off I feel healthier, I have more energy and generally I'm feeling happier about myself.. my only criticism would be, the night burn drink tastes vile!! I started at 18 stone and am already down to 17.3 stone. Thank you for your product and for supporting my weight lose journey. Iain.

15. juni 2023
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Besvarelse fra SlimJOY UK

Dear Iain, thank you for taking the time to give us your valuable feedback. We are happy to hear our products are helping you! Thanks again and have alovely day ahead.

Bedømt til 1 ud af 5 stjerner

Fat burners

Do not order from here they do not deliver im still Waiting after month

12. maj 2023
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Besvarelse fra SlimJOY UK

Hello, we are sorry to hear you did not receive your parcel. Could you please be so kind and send us an email with your order number to support@sensilab.com? Thank you!

Bedømt til 1 ud af 5 stjerner

I have ordered a product with you on…

I have ordered a product with you on the 4th it’s the 11th and No sign it said (3-5 days) delivery and Nothing coming up on my tracking just the courier track saying when we receive your parcel we will update you,I have emailed you twice with No reply.I should have read these reviews earlier.slimjoke.

11. juni 2023
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Besvarelse fra SlimJOY UK

Hello, we are so sorry to hear your order was delayed, our sincere apologies for that. You should receive an email informing you about the delay, please check your spam box. If you still did not receive your order please send us an email with your order number to info@slimjoy.com and we will assist you further. Thank you.

Bedømt til 1 ud af 5 stjerner

Terrible when a company has non…

Terrible when a company has non existent comms, promises 2-5 day delivery, fails on that and then ghosts you. I should have checked trust pilot first! I have also emailed the various addresses. I managed to cancel subscription online, due to the lack of comms, but wanted to at least get the product I paid for. Slovenia you’re doing yourselves no favors

10. juni 2023
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Besvarelse fra SlimJOY UK

Hello, it might happen that your order was delayed due to restocking process in our warehouses, our sincere apologies for that. You should receive an email informing you about the delay, please check your spam box. If you still did not receive your order please send us an email with your order number to info@slimjoy.com and we will assit you further. Thank you.

Bedømt til 1 ud af 5 stjerner

I ordered couple of products on 17th…

I ordered couple of products on 17th may 23, and cost me £52.
It’s 30th today and I haven’t Received my products.
I was promised 3-5 working days DHL delivery.
Not even an email to keep me updated about delivery!
I won’t buy anything again from this company 👎👎 waste of my time and money.

I have sent 2 emails and still
No update. @slimjoy please refund my money back!!

It’s the 4th of June today and still no response from Slim joy and no refunds at all.
Anyone please do not buy anything from this company.

17. maj 2023
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Besvarelse fra SlimJOY UK

Hello, could you please send us an email to support@sensilab.com with your order number and your email address? We will assist you immediately. Thak you!

Bedømt til 5 ud af 5 stjerner

I ordered some pills from slim joy

I ordered some pills from slim joy , the cellulite attack tablets I ordered 3 packs of 30 days each , we are now in May and they are expiring in June in least than a month, I can't contact customer service as they don't have email address or phone number they only have an online chat with a robot that can only answer a few questions that could normally come up. Now I've wasted my money on expiring products that I can't use and there is no way of talking to a customer service member via email or phone just a robot that doesn't have options for all the answers. Waste of money I will never use this website again. S80000421130 this is my order number in case any customer service from slim joy is answering reviews.
Customer Service replied to my email after a few days and they offered to send me a replacement but due to not having them in stock at the moment they are refunding my money back.

11. maj 2023
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Besvarelse fra SlimJOY UK

Dear Camelia, please be so kind and send us an email to info@slimjoy.com and we will assist you further. Thank you.

Bedømt til 1 ud af 5 stjerner

Purtroppo é dal 16 di aprile che…

Purtroppo é dal 16 di aprile che aspetto il mio ordine e per fortuna ho messo contrassegno

1. maj 2023
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Besvarelse fra SlimJOY UK

Gentile cliente,

Siamo molto dispiaciuti di sapere che non ha ancora ricevuto i suoi prodotti. Per favore, ci scriva al nostro indirizzo info@slimjoy.com e la aiuteremo ulteriormente. Ci scusiamo sinceramente per l'inconveniente e la ringraziamo per la sua pazienza e comprensione.

Bedømt til 1 ud af 5 stjerner

I reacted to these products and after…

I reacted to these products and after emailing slimjoy, I was told to return the unopened items for a refund. The items have been returned on the 25th March and they received them on the 27th March. I am still waiting for my refund and an email response from slimjoy. I have chased them but have not heard back. I will have to request a charge back via my bank if I don’t hear back.

Not happy at all.

18. april 2023
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Besvarelse fra SlimJOY UK

Dear Meena, could you please send us an email with your order number? We will look at your case immediately. Thank you.

Bedømt til 1 ud af 5 stjerner

Zero customer service

I placed an order which I immediately cancelled as the supplements can't be taken with the medication I am currently on. The chat service says they receive your request and an agent will be in touch. Within 2 working days. This was on the 9th. It is now the 14th, I've not heard anything and the package has just turned up. There is no returns note in the package so I have once again sent an email and sent a request via the online chat. I will update this review once this has been resolved.

14. april 2023
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Besvarelse fra SlimJOY UK

Dear Kiesha, could you please send us your email address or your order number so we can assist you further? Thanks!

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