My contract was renewed by sky without my knowledge or approval and when I wanted to cancel sky sports there was a charge of £60. I have therefore moved to another provider. Skys contract cancellation... Se mere
Lokation
Skift lokationSaint Michaels Way, Metrocentre, NE11 9YG Gateshead, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had the misfortune to visit your Sky store at Metro centre Gateshead. Disgraceful customer service!! They stand in a line at the front of store. Only interested if you purchasing. I already... Se mere
Virksomheden har svaret
Been without broadband for 5 days with no sign of it coming back online!
Virksomheden har svaret
Big thanks to John, knew exactly what he was talking about, very informative and helpful. Also great patience when the system crashed. So good so far, hopefully more 5 starts throughout the set up and... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Kontaktoplysninger
Saint Michaels Way, Metrocentre, NE11 9YG, Gateshead, England, Storbritannien
- 0191 460 0256
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Went in to change my phone
Went in to change my phone, process was easy, especially with the help of John. Very happy.
Jade was excellent
Jade was excellent. Explained everything very clearly. Very helpful and helpful.
Couldn't fault her help and advice
Great service from Sky
Great service from Sky in store from Nigel! Made everything really clear and seamless.
Angela was absolutely brilliant from…
Angela was absolutely brilliant from start to finish. Everything was explained in full detail and the best deal given. Thank you SO much. A true assess to Sky. 😊
Lisa and Sue
John was really helpful in the…
John was really helpful in the metrocentre, gave some great advice and was knowledgeable. Thank you 🙏🏼
John and Kris were fantastic and sorted…
John and Kris were fantastic and sorted everything out for me
Great service
Great service from John, he was very helpful and informative
John
John is a credit to the sky team, thanks for sorting my sim out.
Kris was really helpful- great…
Kris was really helpful- great experience for us all.
Kirsty was fantastic
Kirsty was fantastic, made our purchase easy! And throughly explained everything. Ensured we have the best deal, polite and friendly :)
Excellent service from John
Excellent service from John. He explained everything and made sure we got the best offer available for what we needed.
Great Service
Was greeted by Kirsty this evening. I express my interest in to a sky package. We went over the options available to try and find a suitable one for me. Once established one, Kirsty went through what the next step were.
Kirsty was very friendly and helpful with great knowledge of these products
I’m sure everyone says this, but I think she should be given a pay rise🙂
Kirsty was great
Kirsty was great! Really helpful and made sure we felt super looked after!
Would 100% recommend her amazing customer service
John was a great salesman
John was a great salesman. Appreciate it
Svar kan have AI-indholdLæs mere
Had the misfortune to visit your Sky…
I had the misfortune to visit your Sky store at Metro centre Gateshead.
Disgraceful customer service!!
They stand in a line at the front of store. Only interested if you purchasing. I already have a Sky SIM and needed a new SIM card as I was having problems.I also have Sky TV Channels.
I was given a phone by a member of staff and told to ask
them for a new one. He had put me through to wrong department. It was just a recorded message. I asked another member of staff if he could help me do it. He did not want to know. I left the store saying I was going to 3 store opposite and would leave Sky. This is not the first time I have had bad service from staff at this store.
I went into 3 store and signed up with them. Staff were so helpful.
On walking past Sky on my way out staff again lined up like bouncers at front of the store. I said I have left Sky and gone over to 3. One of them remarked Good.
They are a disgrace!!
As soon as my Sky TV contract ends I will cancel as well.
☹️

Besvarelse fra Sky - Metrocentre, Gateshead
John was extremely helpful in getting…
John was extremely helpful in getting me the right contract for me and taking me through how to change over to this new phone. Excellent customer service, very patient
John was really helpful and really…
John was really helpful and really helped our decision to move to sky easier.
Lovely service from Jade
Lovely service from Jade . Really helpful . Kind and friendly to my my son with additional needs .
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







