My contract was renewed by sky without my knowledge or approval and when I wanted to cancel sky sports there was a charge of £60. I have therefore moved to another provider. Skys contract cancellation... Se mere
Lokation
Skift lokationSaint Michaels Way, Metrocentre, NE11 9YG Gateshead, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had the misfortune to visit your Sky store at Metro centre Gateshead. Disgraceful customer service!! They stand in a line at the front of store. Only interested if you purchasing. I already... Se mere
Virksomheden har svaret
Been without broadband for 5 days with no sign of it coming back online!
Virksomheden har svaret
Big thanks to John, knew exactly what he was talking about, very informative and helpful. Also great patience when the system crashed. So good so far, hopefully more 5 starts throughout the set up and... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Kontaktoplysninger
Saint Michaels Way, Metrocentre, NE11 9YG, Gateshead, England, Storbritannien
- 0191 460 0256
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
John was great :) He was very helpful…
John was great :) He was very helpful and informative!
John in the Metro centre store was very…
John in the Metro centre store was very helpful and knowledgeable with the purchase of a new phone for my daughter.
John was excellent and helped guide us…
John was excellent and helped guide us through the process of getting a new phone and switching over our broadband brilliantly. Would definitely recommend him to anyone thinking about either switching broadband provider or purchasing a new phone, much appreciated!
Angela in the metro centre was an…
Angela in the metro centre was an absolute gem. Can recommend highly enough. Helped me with a new phone deal. 5 stars from me
John excellent service very patient and…
John excellent service very patient and helpful also gave lots of helpful advice
Stopped to spin the wheel today and got…
Stopped to spin the wheel today at metrocentre and got talking with John who got me an excellent deal on my current broadband package, glad I went in, will definitely be back when I need new phone and tv
Big thanks to John
Big thanks to John, knew exactly what he was talking about, very informative and helpful. Also great patience when the system crashed. So good so far, hopefully more 5 starts throughout the set up and installation.
Nigel was an amazing help with an issue…
Nigel was an amazing help with an issue I was having with my, My Sky App and being unable to sign a credit agreement. He was friendly and helpful and went above and beyond. I have spent hours on calls with more than 8 advisors who were unable to help or simply got cut off. I was ready to cancel the order and leave Sky completely, which as a diamond member I did not want to do. Nigel saved the day! Thanks again ☺️
John was amazing
John was amazing, he deserves a pay raise and he is the best. Fabulous
Went in with no clue what I needed and…
Went in with no clue what I needed and left feeling like all my questions were answered thank you so much chris
Good craic & great experience
Visited today looking to get sky in my new house, was immediately greeted by Kris in a polite, professional and more importantly a friendly manner.
Asked a few questions found out what I was looking for. Explained a couple of times what was included and how it would work with other streaming services & billing etc.
Didn’t just do his job, also had conversations & never made you feel like you were just a “sale”
5* Customer service
John was excellent, sorted everything out for us. Brilliant customer service!
John who helped us to sort out my…
John who helped us to sort out my daughter’s new phone was very helpful and went through everything we needed to know.
Great customer experience today from…
Great customer experience today from John at the Metrocentre shop. Very informative and helpful.
Perfect
I walked in to the metrocentre store and met Angela. She was very easy to talk to and listened to my circumstances and found me the perfect bundle. She answered all my questions and has me all ready to go. Thanks Angela
John very helpful and experienced…
John very helpful and experienced smooth process
Really friendly
Really friendly, trustworthy and gave great advice on moving from another provider. The whole experience was simple and quick.
Jade was super helpful and friendly and…
Jade was super helpful and friendly and gave us to best deal on a new phone! 5 stars :)
John was the best thing since sliced…
John was the best thing since sliced bread. Great customer service listened to what we already used and put together a package that suits us and saved us loads of money.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







