My contract was renewed by sky without my knowledge or approval and when I wanted to cancel sky sports there was a charge of £60. I have therefore moved to another provider. Skys contract cancellation... Se mere
Lokation
Skift lokationSaint Michaels Way, Metrocentre, NE11 9YG Gateshead, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had the misfortune to visit your Sky store at Metro centre Gateshead. Disgraceful customer service!! They stand in a line at the front of store. Only interested if you purchasing. I already... Se mere
Virksomheden har svaret
Been without broadband for 5 days with no sign of it coming back online!
Virksomheden har svaret
Big thanks to John, knew exactly what he was talking about, very informative and helpful. Also great patience when the system crashed. So good so far, hopefully more 5 starts throughout the set up and... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Kontaktoplysninger
Saint Michaels Way, Metrocentre, NE11 9YG, Gateshead, England, Storbritannien
- 0191 460 0256
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nigel from the metrocentre branch…
Nigel from the metrocentre branch helped with an upgrade on broadband and mobile phone packages . He was very knowledgeable about what sky had to offer . Very good customer service
Nigel was very helpful on switching…
Nigel was very helpful on switching broadband and mobile phone over to sky great customer service
Came in to get a new phone with sky as…
Came in to get a new phone with sky as a first time customer and had a great experience. Lauren was lovely and so friendly and helpful and made the whole process feel soooo easy. Thank you Lauren for all your help 😊
My contract was renewed by sky without…
My contract was renewed by sky without my knowledge or approval and when I wanted to cancel sky sports there was a charge of £60. I have therefore moved to another provider. Skys contract cancellation charges are punishingly high!
John was helpful
Angela was a great help and sorted out…
Angela was a great help and sorted out everything I needed.
John was very helpful to get me the…
John was very helpful to get me the right package that I needed
Activating Discovery +
We went into the store as I couldn't speak to someone via website or app as it was saying my email was wrong when trying to activate Discovery +.
The sales guy called Paul helped with this straight away and got us up and running! We were told initially "everyone comes in about it" and there's nothing you can do!
Well ask for Paul! He was a diamond
Kirsty and Jade helped sort all of our…
Kirsty and Jade helped sort all of our queries and were both lovely.
Kirsty & Jade excellent customer service
Kirsty & Jade excellent customer service
Kirsty and jade fantastic service
Kirsty and jade fantastic service, fast service and sorted everything I needed
Stuart and Chris very helpful
Stuart and Chris very helpful, professional and efficient.
Michael was professional and helpful in…
Michael was professional and helpful in giving information about the options available to me. I was given time to consider what I needed without pressure sales to make me buy more than necessary. A positive experience.
Kirsty was amazing
Kirsty was amazing - really nice to see shop staff engaging with my daughter. Made us feel really at ease. We purchased sky stream which just started as a quote to compare to an offer I had seen through work. 0 pressure applied from Kirsty but fantastic service and couldn’t recommend her more!!
Great service
HI , LAUREN , KRIS AT THE SKY SHOP IN THE METRO CENTRE TODAY , AND ALSO LAST WEEK. COULD NOT HAVE BEEN MORE HELPFUL. ESPECIALLY LAUREN , WHO WAS EXTREMELY POLITE , AND KNOWLEDGEABLE. " ONE CAN NOT IMPROVE UPON PERFECTION " . I HONESTLY , HAVE NEVER MET A MORE HELPFUL PERSON , IN MY ENTIRE LIFETIME. THANKYOU TO ALL THE TEAM. KIND REGARDS , STEVEN HUTCHINSON.
Wonderful customer service
My sales advisor Kirsty was amazing. She was extremely helpful, really polite and very competent. I've made the switch from EE broadband and mobile to Sky today, and it was because of the wonderful customer service I received from Kirsty. Thank you very much for your help.
Svar kan have AI-indholdLæs mere
Been without broadband for 5 days with…
Been without broadband for 5 days with no sign of it coming back online!

Besvarelse fra Sky - Metrocentre, Gateshead
Great service and saved us money
Dealt with Kirsty today in store, Kirsty was lovely very approachable and friendly. We came in store with an issue with our sky Ariel. Kirsty changed our box and upgraded our broadband all while saving us money each month. Great service, thank you.
John was very helpful in assisting my…
John was very helpful in assisting my choice of Apple Watch
Jade was very helpful full of knowledge…
Jade was very helpful full of knowledge a pleasure to deal with her 10/10
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







