Skoup Anmeldelser 

Booking was really simple and price for the collection of a wardrobe was good. I let them know about access to the flat via one flight of wide stairs with a landing in the middle then also emailed them to let them know I had disassembled the item so it was easy to carry. That’s pretty much as good as it got as they didn’t schedule a collection because they wanted me to take it down the stairs. No one contacted me to let me know that though and I only found out in the afternoon after phoning them to ask where the driver was. As I said to the assistant, if you had let me know, I could have left the wardrobe outside. 2 stars given instead of 1 as they were prompt to refund and to be fair the assistant that helped on the phone was very good. I think I’ll stick to someone local next time. In fact my decorator who was in that day got rid of it for me in the end for the same price.

Booked a collection, the next day told that date was unavailable so it was re booked for 2 days later. No one has turned up and on checking at 5pm I've had another email to cancel and it's rebooked for tomorrow.

Had to use as my bins were delayed. Brilliant price so much cheaper than elsewhere, easy to book, great communication and they just pick it up and you dont even need to be there. Definitely would recommend and use again 🙂

Absolutely awful service provided by this company. There was a multisystem failure from the company's part.
I had to do 2 bookings for waste collection, and got different dates for the collection from the same address! Nevertheless, their driver came and did not take any bags today as he didn't check my second order on their system! Since then, I have spoken to a staff member from Skoup, and during that conversation it was very obvious about multiple errors by the company. Firstly, when I had called Skoup, prior to doing the 2nd booking, skoup staff member had not given me correct information, secondly, there was no communication between the staff member and their driver and thirdly, the driver did not check their system, nor he collected the bins from my first order! Very unsatisfactory service provided by Skoup.

Used a couple of times now, each time is quick, quiet, and full of quality.

They do exactly what they say, they remove the waste. Thats it. No unnecessary chatter. No awkward conversation, sometimes you dont even realise its been picked up! 10/10

Sorting the days out was a bit confusing but they picked up the stuff super easily once that was sorted out at a way cheaper price than competitors! :)

Fantastic company, great customer & reliable service. They are my go to! Highly recommend!

Booked collection of 5 bin bags twice now. Both times collected on the day without any issues.

If there was zero stars I would give this company that. I have use this company a handful of times primarily due to the price but unfortunately the price greatly reflects the unreliability of this company. I have been told excuses why they haven't turned up such as the vehicle couldn't fit down the road, a technical glitch on my order or even more simple such as we can't give you a reason why they didn't turn up but they just didn't turn up. I'm amazed in this day and age that companies are even allowed to operate like this when they repeatedly are more than happy to take your money, not turn up & not provide a service.

I can't understand if something unexpected happens in which case with any regular company you would receive a phone call or email informing you of the delay but with this company unfortunately the unreliability is just on a repeated loop of persistently not showing up for bookings. If you don't chase after your missed booking they wouldn't bother to contact you and you would just lose your money so beware. If you expect your booking to be completed on the day you actually book it for I wouldn't hold your breath.

Brilliant service, reliable and hassle free I use this company every few weeks and they are fab!

I would be careful with this Service. Started off okay but then it started to get a bit sloppy drivers would not knock the door and ask where the rubbish was. In fact I had one driver collect somebody else’s rubbish last time never got my money back for that.
This time around again they didn’t lock the door assumed where the rubbish was and didn’t collect the other half of it where if they knocked the door they would’ve known where it was just be careful with this Service that’s all

First time ever using these guys - you know what they are the greatest. Told them 5 bags, £13, general rubbish, came quick and easy, no hassle. Absolutely outstanding prices - this company understands the public’s needs and I actually hope!!! They become ever so successful. Thank you so much Skoup.

Just to let people know this is genuine. Use them they are outstanding.

Very efficient and easy to schedule collection ! Thank you !

The two people who came out were extremely friendly and helpful. I have been given back 70% of my garage. Would definitely use this van collection again

Used skoup twice now, and have to say me and my wife are really impressed. The prices are great and it's easy to use, thank you Ian for making it easy and smooth as possible. Ian had a hard time getting here but he made sure to call and stay on the phone until he saw me, thank you again Ian!

My experience with Skoup was positive. The items arrived in time, matched the description, and were good quality. It's a convenient and reliable option for online shopping.

I got the man and van waste removal, Paul and Luke were absolutely excellent, very efficient and helpful. I would use them again.