A great company with wonderful customer service -can’t wait to order more clothes -thank you for your help
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good quality products. Easy online ordering and swift delivery. I’ve ordered on more than one occasion and have only gone back to them as I believe them to be a trustworthy company.
I’ve bought many beach items for my holiday in the sun, most are 100% fabulous, one or two were returned, but quality was always excellent, just fit or colour etc, we’re reasons for return, we don’t a... Se mere
A really great experience. I had initially some difficulty with ordered on the internet because of living overseas but once I’d spoken to Jo in the UK directly it was one of the best experiences I’v... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
The Loft, Iron Wharf, ME13 7BY, Faversham, Storbritannien
- 0330 122 1439
- hello@simplybeach.com
- www.simplybeach.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
excellent service-lovely selection of…
excellent service-lovely selection of items
Great selection of swimwear
Great selection of swimwear. Efficient delivery
Great selection and so many choices for…
Great selection and so many choices for ladies with busts. Super efficient service and speedy delivery. Faultless!
Really good service
Really good service, quick delivery and easy returns. Unfortunately I had to return items as they happened to not fit, but would definitely shop with them again.
Its what I call good service
Purchased 3 Bikini and one swimsuit for my wife in reasonably quick succession prior to going on holiday, We returned one the day of receipt and my account was credited with no hassle within a week.
Whilst on holiday my wife lost a gold clasp on one of the bikini tops ( entirely our fault ) and upon return fully expected to pay for its replacement bikini top but was extremely grateful and surprised to be offered a replacement clasp at no cost sent by return of post.
Now call me old fashioned but thats what I call good service. Well done Simply Beach.
Excellent personal customer service
Excellent personal customer service, quick delivery and nice products!
I found the customer service to be…
I found the customer service to be shocking Royal Mail delivered my parcel to the wrong address when I contacted simply beach they told me to deal with Royal Mail to find my parcel. I advised this was not for me to do and requested a refund I never got a response. I will not use them again.
This is the first time I contacted…
This is the first time I contacted Simply Beach, I needed advice about swimwear. I spoke to Abby who was able to answer all my questions and more. She was so friendly, helpful and professional but most of all had patience and understanding about my queries.
Excellent Customer Service well done Abby, I am looking forward to receiving my order.
Non existent customer service
Prior to going away for a month I ordered a couple of bikinis from this place. I tried both on really quickly and instantly knew they weren’t right so posted the return and went abroad. Upon my return a month later I was ‘delighted’ to find a solitary bikini top in my Mail with a handwritten note stating it could not be refunded due to damage. I inspected the top to find there was indeed a snag, but I was completely baffled how I could have caused this as I don’t wear any jewellery that could have snagged it and the top literally stayed on less than a minute as I knew straight away it wasn’t suitable. Really annoyed at being almost £70.00 down and a bikini top that doesn’t match any of my existing bikini bottoms I phoned customer service. The lady was completely dismissive and disinterested but I insisted that I wanted photos of the bikini top prior to it being sent to me to confirm the snag wasn’t already there and a complaint raised. I’ve heard nothing since and it’s been about two months. Terrible customer service. I won’t be using them again
fantastic customer service
I mistakenly ordered the wrong size but Jo corrected it the very next day and sent me the correct one. Didn't even wait for return item, great customer service.
Brilliant product and lovely efficient…
Brilliant product and lovely efficient to deal with company when I accidentally posted them a return for a completely separate company!!
I did not received my order which was…
I did not received my order which was my gift for Christmas. So was very disappointed by nice picture of swimsuit and lost money. Do not trust this site.
Amazing Aguaclara swimsuit from Simply Beach
This was not a recent purchase just for the sake of accuracy. I just wanted to leave a retrospective review though to say how amazing the swimsuit I ordered for my wife was. It was made by Aguaclara and called a Tigress of the Jungle one piece animal print swimsuit. It was absolutely stunning!
Far too sexy to wear at a public pool or the beach but there's a time and a place as the saying goes and it was perfect for the private pool and hot tub that we hire. My wife always keeps in shape and she looked incredible in it! No prizes for guessing what she's wearing in the photo I have as her contact photo on my phone!
Awesome customer service
Awesome customer service! Sam was excellent, she accommodated all my request in a fast, efficient and kind manor. Very pleased so far. Excited to receive my purchase! So many gorgeous suits, hard to choose just one. Thanks again.😊

Besvarelse fra Simply Beach

Besvarelse fra Simply Beach
Excellent customer service
Have bought things from Simply Beach before, with no problems. Bought 2 swimsuits, sent 1 back as it was not a good fit on me, and my money was reimbursed promptly. Kept the second one, but wasn't certain, then decided against it - by which time I'd deleted the record and thrown away the packaging. Dawn at the company found the order no and details for me and talked me through how to process it. Above & beyond normal service.

Besvarelse fra Simply Beach
Customer Services are first class
Customer Services are first class. Their replies and immediate and they don't give up until the problem is solved. My swimsuits are great and I will definitely shop again

Besvarelse fra Simply Beach
Customer service team brilliant
The customer service team are extremely helpful and very responsive. I returned an item and was worried it had not got to them so emailed, they were patient and looked into it for me confirming the same day that they had received it. The swimwear is also lovely so I would recommend shopping here.

Besvarelse fra Simply Beach
Excellent customer service
Excellent customer service
My experience of Simply Beach as been great.
Although one of my 2 hats I ordered was faulty their customer service, they
responded to my emails very quickly, and it was resolved to my satisfaction.
My friend has also emailed about stock availability for an items and they came back very quick.
Top quality swimwear with an efficient…
Top quality swimwear with an efficient service and lovely packaging!
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