SheerID Anmeldelser 

They repeatedly denied me because of my age, and I provided all the necessary information. Not worth the hassle.

i send it a Document that matches the requirements 1:1 any human would instantly know that i am legit, jet i get rejected numerous times.

This process is so bad. I uploaded documentation for them to respond and say it was not sufficient??? Then had to upload school logo? Attendance ? And still got declined and was told this decision was final and they could provide no more details?????

I have been trying to verify information for a simple student discount but even though I've submitted all the required info and correct documentation it will not accept the very things it requested and said I can't be verified. This company doesn't even have an option to speak to a customer service rep. You can only email them and then wait for an email response that doesn't help verify you. It tells you to try again. SheerID is a sham.

Verfication doesnt work. Uploaded multiple official documents that met all requirements and still wouldnt go through

Always fails to verify the information. Waste of time

I uploaded my school documents multiple times, but the AI kept rejecting them as “insufficient.” Honestly, if I could give zero stars, I would. The list of documents they claim to accept is misleading because every document I submitted, despite matching their stated requirements, was rejected. The whole process was frustrating and a complete waste of time.

Werde immer wieder abgelehnt, obwohl ich genau die geforderten Dokumente bereitstelle! Einfach nur schlecht Automatisiert!

I gave them all the documents I had to give to prove student ID, and even when I went to email to get a manual verification, they still said their systems were unable to verify it, confirming they don't look at it, they just put it in a system. The starting AI is already frustrating enough.

Do not use these scammers, They will take your money and send you fake tracking information. I ordered 3 pairs of shorts 6 weeks ago and when I tracked my order it said they had been delivered. We have not received them and now they do not answer my email or send refund. Total scammers be warned.

They verified me but the student discount won’t apply. Of course their customer support team is useless and only tells me to reach out to YouTube. You already know YouTube says that their discount system is completely managed by sheerID so I have to go through them. So now I’m stuck paying like 16$ a month.

Sus automatizaciones son quinta, no reconocen documentos auténticos de identificación, ni de matrícula, ni pantallas de aula virtual. Simplemente lo rechazan y no pasan por revisión manual aparentemente, o tiene un humano rechazando todo.

Have been very displeased with sheerid. Trying to get student Spotify premium but the requirements for documents are ridiculous so everything gets rejected. No documents I have include my name, school name, school url, current date and time, etc. I have reached out to customer support and provided official financial statement and school id and they keep rejecting me. This has taken hours and has been very frustrating and I still have not been approved and so will continue to lose more money to Spotify until they (hopefully) get this fixed. They need to make a system that just looks at school enrollment. How hard can that be?

They used to be one of the best. Ever since they moved to AI reviews and handling AI responses over email, they have been awful. I contacted about getting more information regarding verification for a first responders discount they responded with a generic response of "due to the nature of our platform we are unable to disclose any further information". Tried escalating the issue was met with the exact same generic response by a so called Sr. ranking employee.

What is the point of "customer support" if they are unable to do anything?

If there had been a rating option below zero, I'd be rating this service like -10. I have never had such an awful experience with any verification apps. I am a verified student with 3 organisations as of now. I have wasted one hour of my life trying to verify my student memberships, etc., in various ways. I tried to use everything from my UNI Days ID, payment confirmations, all contracts, and screenshots, in different formats. Nothing worked. Can't remember if I have ever been so disappointed with a service in my life..

Terrible company. Rejected documents without reasons.

BEWARE: A company this big not having live help is unheard of. You have to leave a message and hope they get back to you. What a freaking joke.

Sending the requested documents fails, and bot email is generated asking for those same documents again. This is a very effective way to scare away potential customers

This is a complete scam and I wish companies would stop using it. They will verify you and then the discount will not be applied and they will tell you it’s the brand’s fault and the brand will tell you it’s sheer ID’s fault.

Terible company, bad complaint handling, kept sending me back and forward to apple who of couse sent me back to sheer. issues never resolved and e mails not answered.