Sharman Quinney Anmeldelser 

I can’t recommend Chloe Satchell highly enough! Buying a home can be such a stressful and overwhelming process, but Chloe made the whole mortgage side of things feel so much easier.

From the very beginning, Chloe was incredibly helpful, approachable and patient. She took the time to explain everything clearly, answer all of our questions and make sure we understood our options. Nothing ever felt like too much trouble, and she was always there when we needed advice or reassurance.

What really stood out was how supportive and proactive Chloe was throughout the process. She kept everything moving, communicated with me regularly and made me feel like we were genuinely in safe hands. Having someone knowledgeable and reassuring by your side makes such a difference when you're making such a huge decision.

Thanks to Chloe, what could have been a very stressful part of buying my home was made so much smoother and more manageable. I am incredibly grateful for all her hard work and would happily recommend her to anyone looking for a mortgage advisor.

Thank you so much, Chloe, for helping me get one step closer to my new home! 🏡❤️

Having read reviews here from Landlords, Tenants, Sellers and Buyers covering a number of branch offices, I am beginning to feel we got off lightly.
One strong thread is the reluctance of the company to pay out money - either rent to landlords on time or deposit refunds promptly. The law requires deposits, once agreed, to be refunded within 10 CALENDAR days not working days. Having worked in finance all my life for varying sized entities, their reluctance smacks of cash-flow problems. I have been told by a former boss to use excuses similar to those quoted here.
This week, we were told “Bank transfers can take up to 10 days to process.” Really? This is the same company that took money as we sat at their desk. Be very careful everyone - don’t sit back and hope they’ll sort it soon. Whether you are a tenant or a landlord.
BEING A LANDLORD
I have rented out properties myself - 4 different properties in different counties. And been a tenant when between selling and buying a new family home. As considerate tenants, we reported a few issues only one of which was important to us. Others were because we thought the landlord would appreciate early warning of an easily remedied issue which might get bad later. Only reaction - to send a man round to check if we were telling the truth. They probably charged the landlord plus an admin fee.
COMMUNICATION
Emails ignored? Messages unanswered? Here’s a tip which resulted in a response to us. We simply phoned every hour to fill up their message service. Don’t be brief either. Ramble!
SALES and LETTINGS
In the interest of fairness, I should say the Sales and Lettings teams at Werrington were very helpful. No fault with them.
CONCLUSION
The property management team in Albert Place, Peterborough is very iffy with holding on tightly to YOUR money and certainly no communication skills.

I have repeatedly asked the Cambourne office to remove my contact details from their database and made it very clear on numerous occasions that I do not want to be contacted by them.

Despite this, the calls continued, including calls at inappropriate hours. I even advised them that I would report the matter if the calls did not stop.

What I find particularly concerning is that they are now contacting me while apparently presenting themselves as another estate agent in the area. Having repeatedly made my wishes clear, I find this behaviour completely unacceptable and extremely unprofessional.

I would strongly urge the company to review how customer contact details are handled and, most importantly, to respect people's requests not to be contacted.

Used the Peterborough Office, absolute nightmare. They never made sure people seeing the property had a mortgage offer. The estate agent spent all of 2 minutes showing the property to prospective buyers, no selling it at all, just presenting the rooms, this is the kitchen, this is the bedroom what a farce. Kept my property with them for 3 months a couple of viewings and no sale, might be their terrible sales technique. Put it with Mandairs Peterborough and sold within 2 days, and that’s the difference between someone who can’t be bothered and someone that goes all out to sell a property. Save time and money and use Mandairs.

Rented a property of them . When ww left august30th 2025 we left the place spotless and better condition than when we moved in. Its now mid sept and we still have not got our deposit. Bullshit excuses like the landlord hasnt got an email .the land lord has gone on holiday. The landlords signature was different. Still no return of deposit. We are now starting legal proceedings.
My advise is do not deal with this company

I have had two interactions with this company. I bought a property in 2018 marketed through them, and they failed to attend a valuation appointment in 2025. We have no ongoing business with them.
Despite being told on multiple occasions to delete all of our personal information from their databases, both me and my wife continue to receive unwanted phone calls. Based on our 2018 experience, we would never consider chosing to contract with them, the valuation in 2025 was just a private joke.

The branch in Ramsey are totally unprofessional , especially Charlotte who needs re -training as she is totally rude and disrespectful. She lacks people skills . The other staff are polite and smiley . In general , my experience was very sad and ruined my first time buyer experience . Would not recommend them to anyone who lacks experience in buying / selling a house . Lack of communication throughout the process and nothing ran smoothly . It also took 6 months for them to refund my conveyancing money after numerous emails and telephone calls .

After they take your money for the deposit in case you are not accepted you wait weeks until you receive your money back. Almost 2 weeks and i ve been calling them daily and emails to tell me today ohh we forgot we will do the refund today. Begging for my own money and Ineta the agent said ohh wait for your money another 3-4 days on a rude and raised voice

Sharman Quinney Hampton
I don't usually leave reviews, but having worked in estate agency myself and bought and sold several properties over the years, I feel I'm in a position to provide an informed and balanced perspective.

I chose Sharman Quinney on a fee of around 1% plus VAT, and unfortunately the level of service I received didn't justify that cost.

From the outset there were communication issues. I repeatedly tried calling the branch but couldn't get through. When I visited the office, I mentioned this and was told the phones were working. I then called the branch while standing there and none of the phones rang, clearly showing there was a problem. I was told it would be looked into, but I never received any follow-up.

When valuing my property, I was told there was already a list of potential applicants who may be interested. However, as far as I could tell, those applicants were never contacted. Instead, the marketing appeared to rely almost entirely on Rightmove and Zoopla rather than proactive matching from an applicant database.

Communication throughout the sale was disappointing. It was often difficult to get calls returned despite leaving voicemails and emails. Viewing feedback was another frustration. Rather than being contacted promptly after viewings, I regularly had to chase for feedback myself, sometimes waiting several days without hearing anything.

I was also disappointed with the handling of negotiations. We accepted an offer, only to discover around two weeks later that the buyers were still actively viewing other properties. The negotiator was aware of this but didn't make us aware before we accepted the offer. Had we known, it would have influenced our decision-making.

The communication with buyers also appeared lacking. When the buyers requested a second viewing, we declined because we no longer wished to proceed with them. Despite this, the buyers still arrived at our property at the agreed time, suggesting our decision had not been passed on.

Once the property was on the market, there was very little proactive contact from the branch unless I initiated it. As a client, I expected more regular updates, even if there had been nothing significant to report.

My final concern relates to security. After taking the property off the market, we collected our keys from the branch. We were not asked for any identification, proof of address, or even our names before being handed the keys. Given that these keys provide access to someone's home, I found this extremely concerning and below the standard I would expect from any estate agency.

I appreciate that buying and selling property is a complex process and that not every sale runs smoothly. However, my concerns relate primarily to communication, proactivity and basic procedures rather than the outcome itself. Based on my experience, I wouldn't use this branch again and hope this feedback is taken constructively to improve the service for future clients.

Naz Magumder was very helpful and kept me informed all the way a long the line with regard the tenancy

Thank you to Vicki and Ella from the March branch for responding to me quickly, always available to answer any questions I have and have been polite and helpful every step of my journey with Sharman Quinney so far. 5/5 :)

As a first time buyer with Sharman Quinney Ramsey, my experience was extremely horrible with this company especially Charlotte. All the other members of staff were professional, polite, kind and smiley. Charlotte was extremely rude, never smiled, totally unprofessional, never communicated and I believe has no people skills. I think she has to be retrained on how to work with people. To make matters worse, she never congratulated me in buying my new house and literally put the keys on the table and asked me to sign a document verifying the pick up keys. Very sad, as you would want someone to be happy for their purchase.

Efficient and good customer service. Always followed up on issues or messages. Good honest professional advice when needed.

Was ok at first were helpful in wanting me to find a property as they had sold mind , it fell threw twice and took over a year for me to move , in the end when it finally went threw and I had moved I never heard from them they had got there money and that’s all that mattered to them , I think it’s very rude of them to not get in touch and say thankyou .

Still advertising a house with foam in the loft space !!! Not many mortgage lenders will entertain you.

Over the last few months, I’ve been contacted around five times and repeatedly encouraged to make an offer on a property I viewed some time ago in Thrapston.

While I was interested initially, the persistent follow-up came across as overly pushy and, if anything, put me off pursuing it further.

I was also uncomfortable with what appeared to be an encouragement to gazump another buyer. At one point, I was told that someone had just made an offer that day and contacted to see whether I wanted to submit a higher one.

Rather than getting involved in a bidding situation after another buyer had already committed, I wished them the best of luck and declined.

Overall, the sales approach felt overly aggressive and left a negative impression.

Worse experience I have ever had. Get everything in writing from them and even if you do, they will never fix any issues and lie to you and ignore emails for weeks!

The most unprofessional agency I have ever dealt with.

DO NOT DEAL with this agency!

I am a landlord with two properties they looked after. For 18 months. on one property I was never paid my rent on time. I was always chasing for my money. There is no one in the office. You always have to leave a message and they don’t get back to you even my tenants had trouble reporting faults to the property as I said there was no one there for them so I would never get the message. I have had property for over 20 years and I have never come across a managing agent as bad as these. That is why I only stayed with them for 18 months. It would’ve been 12 months but you have to give them six months notice. Again I’ve never heard of that. My advice to landlords steer clear.

I had a fantastic experience with Sharman Quinney Whittlesey. The whole process was made incredibly simple and completely stress‑free. Naz and Sarah were both extremely helpful from start to finish — nothing was ever too much trouble, and they kept everything clear and straightforward.

I would highly recommend Sharman Quinney Whittlesey to anyone looking for a smooth, professional and friendly service.

I had a very positive experience renting a flat in Peterborough through Sharman Quinney. The whole process was smooth, and the team was extremely helpful and professional from start to finish.

A special thank you to Ineta, who assisted me throughout. She was kind, approachable, and always willing to help with any questions or concerns I had. Her support made the entire experience much easier and less stressful.

I truly appreciate the excellent service and would highly recommend Sharman Quinney to anyone looking to rent a property.