Shanly Homes Anmeldelser 

161
TrustScore 4.5 ud af 5

4,3

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We recently moved into our new Shanly home, and the experience has been nothing short of excellent. From our first viewing through to collecting the keys, every stage of the process was handled w... Se mere

Bedømt til 1 ud af 5 stjerner

This was supposed to be a Dream Home and we have worked hard to purchase it, but 17 months later, we are still chasing up defects and faults and have not received the service that we were p... Se mere

Bedømt til 5 ud af 5 stjerner

We just moved into our new house at the Ascot Oaks development. The property is finished to a very high standard, and the team have been open to us viewing it multiple times prior to moving in.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We were glad to eventually purchased a home at Esher at a second attempt after a reliable buyer. The staff here were very helpful helpful an we moved in 2 weeks ago. The flat is ideal for us and th... Se mere

Virksomhedsoplysninger

  1. Boligkvarter

Skrevet af virksomheden

Part of the Shanly Group of companies, Shanly Homes was established in 1969 by chairman, Michael Shanly. It is a privately-owned, award-winning regional housebuilder bringing stunning homes to desirable locations across London and the South East.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

161 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 15 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(161)

55 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

Waterside Quarter Excellence

From the moment I viewed the first property at Waterside Quarter I felt very supported and welcomed by Micheal and Rosie. They went above and beyond in helping me find the right apartment that suited me best. They really did have an incredible amount of patience and allowed me to view the apartments many times! Throughout the purchase process they kept me up to date and helped me out in understanding the different steps and requirements as a first time buyer. The apartments have a luxury level finish in comparison to all other flat developments in Maidenhead, and in the year I’ve had no issues at all. Even after the sale, the team are so friendly and will still stop to have a conversation. Micheal even helped to me to lift my mirror all the way up the stairs due to an unhelpful delivery driver! I couldn’t recommend the team and the apartments enough. It is down to Shanley that this end of Maidenhead has been transformed by having new and innovative companies/restaurants underneath and not your typical chains.

12. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra Shanly Homes

Thank you for your review and we are pleased to hear that your first year in your new apartment at Waterside Quarter has been a happy one. Our sister company, Sorbon Estates, has tried to ensure that we have a great mix of independent or small chain eateries at Waterside Quarter and we're delighted that you like the offering there. If you haven't yet tried Presto pizzeria, we would thoroughly recommend it!

Bedømt til 5 ud af 5 stjerner

Little Green

I have been at Little Green for 3 months now and very happy here A lovely quiet spot at the back .Shona in sales has been very helpful from day one and supported me all the way Thanks to Sue too.
Customer service can be a bit slow when trying to sort snags but have seen a big improvement recently
One big complaint.- when are they going to open the playarea ???

12. december 2024
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Besvarelse fra Shanly Homes

We are delighted to hear that you have enjoyed your first few months at Little Green and that Shona and Sue have been supportive.
We understand your frustration at the delay in opening the play area. It is now open and we hope our child residents will enjoying playing there.

Bedømt til 5 ud af 5 stjerner

Excellent service from Shanly team

Excellent service from Michael, Kerrie, Sally and Rosie through the process! Very happy with the property purchase.

27. november 2024
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Besvarelse fra Shanly Homes

Thank you for your review and we are pleased to hear you are happy with your new apartment at Waterside Quarter and the service provided by the sales team.

Bedømt til 5 ud af 5 stjerner

Little Green

We have lived in our house at Little Green for a year now and are very happy here. From our first enquiry with Shona at the development to the completion of sale the experience was positive. Shona was very helpful offering guidance on the process of buying a new build which is the first time
we've bought new. Having lived in our previous house for 28 years moving felt
very daunting. Shona was available throughout the whole procedure which led to a very positive experience.

7. december 2024
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Besvarelse fra Shanly Homes

Thank you for your review Alison. Moving home can be a very stressful experience, especially when you've been in the same home for such a long time. We are delighted to hear that Shona was able to help you on the journey and that you are happy at Little Green. It is a lovely place to call home and we wish you many happy years there.

Bedømt til 5 ud af 5 stjerner

Fantastic experience all round

I am a resident at the new Waterside Quarter development in Maidenhead and wanted to register how pleased I am with the overall experience! Kerrie and Rosie in the marketing suite have been outstanding ambassadors for Shanly Homes and couldn’t be more helpful! The property is first class and extremely well maintained. A very happy customer!!

2. december 2024
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Besvarelse fra Shanly Homes

Happy customers make us happy! We are delighted to hear that you are enjoying living at Waterside Quarter - it looks especially pretty with all the Christmas lights up. We will pass your comments to Kerrie and Rosie and thank you for your review.

Bedømt til 5 ud af 5 stjerner

Whilst I didn’t proceed with the…

Whilst I didn’t proceed with the purchase every one in the sales team
Were extremely helpful. Special thanks to Rosie for all her help

20. december 2023
Uopfordret anmeldelse
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Besvarelse fra Shanly Homes

Thank you for taking the time to leave a review Justin. We will pass your comments onto Rosie. Hopefully you will soon find your perfect new property. We have new sites coming up in Berkshire next year so keep an eye on our website for anything that may suits your requirements.

Bedømt til 5 ud af 5 stjerner

Shanly Homes Support and Aftercare

We purchased our Shanly Home at Little Green 3 months ago and this is our first new build property having downsized from an older property. Our experience to date has been very good.

In particular we would like to highlight the excellent service and support provided by Shona Holden our sales consultant. From meeting her on day one with our initial enquiries through to her management of the sales process and providing us with ongoing guidance and advice once we had moved in.

As expected there have been some snagging issues but these are being dealt with along the way and we are comfortable with the support process for getting these issues dealt with. I would also thank Damien the site manager for his support.

We would happily recommend Shanly as a developer moving forward.

1. december 2024
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Besvarelse fra Shanly Homes

We are delighted to hear that your first few months in your new home at Little Green have gone well and that Damien and Shona have been able to support you. It is a lovely development in a great location, we wish you every happiness there.

Bedømt til 5 ud af 5 stjerner

Making The Purchase Process Easy

We've bought several properties from Shanly Homes over the years and the Sales teams have always been excellent.
Of particular note, the team at Waterside Quarter were exceptional. Excellent customer service from initial enquiry to completion. Having donned Hi-Vis jackets and safety boots we must have viewed pretty well all the flats on offer and Rosie, Kerrie, Sally and Michael were always happy to show us walking miles in the process and sifting through numerous keys.
The Handover Process was also excellent, giving us a good understanding of the Apartment and infrastructure.
Apartments are well finished and the Waterside Development is an appealing place to live.

29. december 2023
Uopfordret anmeldelse
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Besvarelse fra Shanly Homes

Thank you John. It's lovely to hear that you've repeatedly bought Shanly properties and that your newest at Waterside Quarter hasn't disappointed. We will pass your comments onto the team.

Bedømt til 5 ud af 5 stjerner

Great support from Waterside Court Team

Great support from Waterside Court Team

Throughout the whole purchasing process, Waterside Court Team kept us up-to-date. They were next to us when we had a question or when we need support. We knew that they did their best! We know that they are still there to support us

28. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra Shanly Homes

Thank you for your review. We are pleased to hear that you felt supported by the Waterside Quarter team throughout your buying journey. We wish you every happiness in your new apartment.

Bedømt til 5 ud af 5 stjerner

An Exceptional Team Who Made Our Dream Home a Reality

Our experience with the team at Waterside Quarter has been absolutely outstanding from start to finish. Rosie, Kerrie, Sally, Michael, and Lou worked together seamlessly to make the process of purchasing our new home not only smooth but genuinely enjoyable.

A special mention goes to Rosie, whose dedication, expertise, and unwavering support made all the difference. She guided us through the occasional hiccup with grace and professionalism, ensuring we always felt informed and reassured. Her attention to detail and genuine care were truly remarkable and made what is normally a stressful process feel significantly less so.

We also want to express our heartfelt gratitude to Lou, whose enthusiasm and knowledge when showing the property was infectious. She set the tone for what turned out to be an exceptional experience and played a pivotal role in bringing our vision to life.

To Kerrie, Sally, and Michael—your kindness, professionalism, and constant availability to answer questions and provide guidance did not go unnoticed. Your teamwork and dedication were evident every step of the way, and it’s clear how much pride you all take in what you do.

We are so thankful to this wonderful team for helping us find and secure our dream home.

1. december 2024
Uopfordret anmeldelse
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Besvarelse fra Shanly Homes

We are thrilled to hear that you are enjoying your dream home at Waterside Quarter and that the team were able to provide a smooth and enjoyable experience. It is a wonderful place to live with such easy access to amenities, restaurants and cafes, and just a short walk from the train station. Thank you for taking the time to leave a review.

Bedømt til 5 ud af 5 stjerner

Well done Shanly Homes for such an incredible team!

The team at Waterside Quarter has been nothing short of incredible throughout our home-buying journey. Rosie, Michael, Kerrie, and Sally went above and beyond to ensure everything ran smoothly and were always ready to offer guidance, answer questions, and provide support whenever we needed it. Their professionalism and kindness made all the difference, and it’s clear they genuinely care about the people they work with.

Alfie was amazing too during the house demonstration, and we are very grateful for his time and guidance.

Rosie, in particular, stood out with her dedication and support, guiding us through the whole process, and a few tricky moments with an admirable calm and professionalism. Her efforts truly made what might have been a challenging experience feel so much easier and more enjoyable.

We also want to express our heartfelt gratitude to Lou, who introduced us to the flat and made this entire experience possible. Her enthusiasm and expertise were the starting point of what has been an incredibly joyful and exciting chapter for us. We’re so grateful to the whole team for their help in making our dream a reality.

Thank you all, we can't wait to start living in our new home!

1. december 2024
Uopfordret anmeldelse
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Besvarelse fra Shanly Homes

Thank you for the review of your purchasing experience at Waterside Quarter. We hope you are now settled in and enjoying all the area has to offer. It looks beautiful at this time of year with all the festive lights! We will pass your lovely comments onto the team.

Bedømt til 5 ud af 5 stjerner

Lexi is such a lovely friendly lady

Me and my daughter have been looking to move somewhere that has easy access to the shops and motorway but also feels like we can be in the countryside.
We went to view Magna Gardens today after reading all the positive reviews on Trustpilot and so decided to add my own review to say everything I read was true!
The sales lady greeted us with such a smile opening the door for us and offering me a warm drink as it was quite cold.

She was so friendly I almost forgot I had arrived to view a house and wasn’t visiting her.
She made us both feel welcome and was a world of knowledge of the Shanly home.
She beamed with happiness as she explained that Shanly was different and expressed her own love of the development which rubbed off on me straight away.
We went to look at the 3 bedroom and thought it was beautiful in size.
The thing that let it down was its sloping garden and although Lexi suggested we look at the garden next door to try and understand how it might look was the grass was down it was still too much of a slope for us.
We want to put a shed up and have a lot of outside living.
The house itself is beautiful and in an ideal location for views.
Lexi pointed out how elevated the house was for the hills and told all about how we could dress the house to make it feel like our home.
I could genuinely see myself living there as Lexi created such a lifestyle and pictured the house so beautifully that it is such a shame that it did not come with a flat garden.
Lexi we wish you all the best for Christmas and you are truly the nicest most welcoming sales lady we have ever met.
Shanly Homes you’re lucky to have her.
Merry Christmas

1. december 2024
Uopfordret anmeldelse
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Besvarelse fra Shanly Homes

Thank you for your lovely review Jade. Magna Gardens is a beautiful development with some stunning views. We are sorry to hear it didn't quite meet your requirements, but we wish you luck in your search for your new home. We will pass your comments onto Lexi and thank you for your time in leaving a review.

Bedømt til 5 ud af 5 stjerner

Thank you!

Just wanted to leave a huge thank you to Michael, Sally, Kerrie and Rosie in Maidenhead for all being so warm and supportive throughout the sales process and with after sales care as well.

From initial viewing through to the move the whole team have all been so helpful and have kindly and patiently assisted with my many queries and after five months I am really happy with my decision to move here :)

Thanks so much for all your help!

1. december 2024
Uopfordret anmeldelse
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Besvarelse fra Shanly Homes

Thank you for your review and we will pass your comments onto the team. We wish you much continued happiness in your new apartment Natasha.

Bedømt til 5 ud af 5 stjerner

Perfect customer service

From the moment I first thought of acquiring an apartment in the Waterside development, I was highly impressed by the staff in the sales office. Michael, Rosie and Kerrie Looked after me from the very begining.

I was reminded yesterday again how helpful they can be, when I forgot my keys and required entry. Without any complaint, Rosie came over and opened the door for me Frankly this was not the first time this has happened!

I moved into my apartment nearly 3 years ago and remains absolutely delighted with the standard of construction and finish and convenience provided

29. november 2024
Uopfordret anmeldelse
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Besvarelse fra Shanly Homes

They are a great team at Waterside Quarter and always happy to help. Thank you for taking the time to leave a review and we are delighted to hear you are continuing to enjoy living in your apartment - it is a very popular development with a great sense of community.

Bedømt til 5 ud af 5 stjerner

I love the apparent and the view over…

I love the apparent and the view over the water. The staff are very friendly and welcoming Which made the experience all the better.I would recommend this to everyone.

29. november 2024
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Besvarelse fra Shanly Homes

It is a lovely development Stewart with excellent amenities and a super selection of restaurants to visit! Thank you for your review and happy to hear you had a great purchasing experience.

Bedømt til 5 ud af 5 stjerner

great purchase experience

I couldn’t be happier with the care and service I received from the marketing suite team at waterside quarter when I bought my apartment. Rosie and the team were amazing and extremely kind and patient with me throughout the purchase. Rosie really helped me through some hurdles we encountered along the way, which put me at ease during a time which could have been very stressful. The team are always cheery and friendly when I see them around site and I would like to thank them for making the journey a positive one.

29. november 2024
Uopfordret anmeldelse
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Besvarelse fra Shanly Homes

Thank you for your review Matt. We are so pleased to hear that you are enjoying living at Waterside Quarter and that you received great service from our sales team.

Bedømt til 5 ud af 5 stjerner

My first apartment - thank you Rosie!

I absolutely love my Shanly apartment—it’s everything I hoped for and more! But what truly made the experience exceptional was Rosie. From start to finish, Rosie was nothing short of amazing—her knowledge, dedication, smile and kindness made the entire process seamless and enjoyable. She went above and beyond to answer all our questions and ensure I felt supported every step of the way.

The rest of the Shanly team were also fantastic—super friendly, professional, and always willing to help.
Huge thanks to Rosie and the entire team for making my journey such a positive experience!

27. november 2023
Uopfordret anmeldelse
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Besvarelse fra Shanly Homes

We are thrilled to hear you are enjoying your new apartment in Maidenhead, and that Rosie and the team made your journey to completion an enjoyable one! Thank you for leaving a review and we will pass your comments onto the team.

Bedømt til 5 ud af 5 stjerner

Magna Gardens - Lexi

Magna Gardens 24/11/24
I recently visited Magna Gardens for a second time.
The location is excellent and the view from the property I viewed was lovely.
Lexi was on hand to show me around and was a wonderful host.
She fully understood my position in not being in a position to proceed at this time but I felt that she gave me her full attention throughout. Lexi explained everything very well and made sure I had understood and took the time to respond to any questions. The only downside was the size of the garden for my needs, with a large dog. Otherwise Lexi would have had had another sale.
Anyone looking for a welcoming sales experience should visit Magna Gardens with Lexi. Listening to her talk about the business and the ethos of Shanley homes it is clear she shares the business' passion for building quality homes.
When I am in a position to move forward I will definitely be back in touch.

24. november 2024
Uopfordret anmeldelse
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Besvarelse fra Shanly Homes

Thank you for the review Paul. What a shame that the garden of the house you liked wasn't quite right for you at this time - but you are right, there are some lovely views from the homes! Please do get back in touch when you are in a position to move - we'd be very happy to help and we have some lovely developments coming up in 2025!

Bedømt til 5 ud af 5 stjerner

I recently visited the Magna Gardens…

I recently visited the Magna Gardens development in Purley, as looking to buy my first house. Lexi, who showed us around the site was super helpful, especially with explaining what makes a Shanly home stick out from the rest. It's nice to see the high quality finish they have as standard on all the plots. I was very impressed with the development and careful planning that has gone into it. Although I have purchased elsewhere, this development was nearly at the top of my list in regards to the homes, development layout and location.

15. november 2024
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Besvarelse fra Shanly Homes

We appreciate you taking the time to leave a review Lori. We are very proud of the 'Shanly difference' and it is important to us that what you see in the show home is what you get when you purchase. We are happy to hear that you have found your new home and wish you much happiness there.

Bedømt til 5 ud af 5 stjerner

THANK YOU Lexi - You Are Amazing

Thank you so much Lexi for my viewing last Sunday, you are incredibly professional, extremely knowledgable, & super helpful & sincere.

I have spent a lot of time thinking about the property at Magna Gardens. It is a really smashing house, but it with sadness that I have to say, unfortunately the location would be a longer commute to work than I was looking for.

I shall continue with my search, & hope I can find somewhere to call 'home', in the New Year.

Keep doing what you are doing, you're AMAZING at your job.

With Kindest Regards

Mrs Allison Robinson

17. november 2024
Uopfordret anmeldelse
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Besvarelse fra Shanly Homes

Thank you for your review Allison and we are glad you enjoyed your visit with Lexi. What a shame the location is not quite what you are looking for but we wish you well in your search and hope you find your dream new home very soon!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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