After looking on line and doing lots of research I called to speak with someone just to be sure I was making the right choice of multi-needle embroidery machine. The customer service rep was super he... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
If they do not carry what you want anymore, they direct you to a company that does. Customer service is always so helpful. Anything I get from this company is always wonderful and what I expec... Se mere
Virksomheden har svaret
I had a lot of help from Torrie to select the right sewing cabinet. She went above and beyond. Then the shipping information from Kasey helped me get prepared for how big the boxes would be. I took my... Se mere
Virksomheden har svaret
Great employees that help you with important decisions that are perfect to add to your craft/embroidery/sewing room. Worked with me for almost an hour. This was not my first purchase from them and wil... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
SewingMachinesPlus.com is a family owned and operated authorized dealer for the world's top sewing machine brands, with over 50 years of experience based in San Marcos California. Our family has spent decades helping sewists, quilters, embroiderers and sewing enthusiasts of all levels find their perfect machine. We are proud authorized dealers for Bernina, Brother, Juki, Baby Lock, Handi Quilter, Husqvarna Viking, Janome, Pfaff, Singer, Bernette, Grace Company, Consew and many more. Whether you are looking for a beginner sewing machine, a professional embroidery system, a longarm quilting machine or a serger we carry the full lineup from every major brand. Our online store at sewingmachinesplus.com carries over 30,000 products including sewing machines, sergers, overlockers, longarm quilting machines, embroidery machines, coverstitch machines, quilting frames, sewing cabinets, threads, notions, accessories and supplies for home and industrial use. Every purchase from SewingMachinesPlus.com comes with free shipping to the continental United States on orders over $49, a 60-day money back guarantee, 0% financing through Affirm and Synchrony, and our price match guarantee — if you find it cheaper anywhere else we will beat that price. Our expert sewing specialists are available by phone, live chat and email before and after your purchase. We service what we sell with an in-house repair department at our San Marcos California showroom. Whether you are buying your very first sewing machine or upgrading to a professional production system our family has the experience, passion and expertise to help you choose the right machine for your projects and your budget. We also offer sewing classes, machine service and repair, trade-in programs and ongoing technical support for every machine we sell. Our showroom at 713 Center Dr San Marcos CA 92069 is open Monday through Friday 9am to 5:30pm and Saturday 9am to 4pm. Over one million happy customers have trusted SewingMachinesPlus.com with their sewing journey. We would love to help you with yours. Call us toll free at 800-401-8151 or visit us online at sewingmachinesplus.com.
Why Shop With SewingMachinesPlus
Skrevet af virksomheden
- America's Sewing Specialists - 50+ Years of Expert Service
- Authorized dealer for Bernina, Brother, Juki, Baby Lock, Handi Quilter, Husqvarna Viking and Janome. Free shipping on orders over $49. 60-day money back guarantee. Price match on every order. Expert sewing specialists available by phone and chat at 800-401-8151.
Our Triple Guarantee -Shop With Confidence
60-day money back guarantee, price match on every order, and free shipping over $49 — backed by 50 years of family owned service.
We make three promises to every customer who shops with us.
60-Day Money Back Guarantee - Take up to 60 days to make sure you love your purchase. If for any reason you are not completely satisfied contact us and we will make it right. No runaround. No fine print surprises.
Price Match Guarantee - We will not just match a lower price anywhere else - we will beat it. Find it cheaper and call us at 800-401-8151. We will take care of you on the spot.
Free Shipping - Every order over $49 ships free to the continental United States. No hidden fees. No surprises at checkout.
These are not marketing words. They are promises from our family to yours. If anything is ever wrong call us directly at 800-401-8151 and ask for a customer service manager. We answer the phone and we make things right the same day.
Kontaktoplysninger
713 Center Drive , 92069, San Marcos, USA
- 800-401-8151
- info@sewingmachinesplus.com
- www.sewingmachinesplus.com
4,5
Fremragende
89 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good service
Good service. Ordered on-line and they called to make sure what I ordered would work for what I wanted it for.
11. juni 2026
Besvarelse fra Sewingmachinesplus
Hi Jeanette, thank you so much, we're truly grateful for you! It means a lot that you noticed our team calling to make sure your order was the right fit. Taking care of customers like you is the best part of what we do. Thank you for choosing us, and please reach out anytime you need anything at all!
I received my Janome HD9 in a timely…
I received my Janome HD9 in a timely manner. I have not had any issues with either... It took nearly a month to receive the e-giftcard that came with the promotion, and I did not receive all of the items I had ordered with the gift card either. I am missing one of the quilt books...
10. juni 2026
Besvarelse fra Sewingmachinesplus
Hi Kim, thank you so much for your order and for taking the time to share this with us, we truly appreciate you. We're delighted your Janome HD9 arrived safely and is treating you well! We're sorry about the gift card delay and the missing quilt book, that's not the experience we want for you. We've passed everything to our customer service team and they'll be reaching out personally to make it right. Thank you for your patience and for being part of our family.
Excellent customer service
Excellent customer service. They actually respond back to you promptly and when you call someone answers. Wish I could get my doctor to do that.
9. juni 2026
Besvarelse fra Sewingmachinesplus
Hi Cookie, this made us laugh, thank you! Being easy to reach and quick to respond is something we really care about, so it means a lot that you noticed. We're here whenever you need us. Happy sewing!
Fast delivery
Fast delivery. Well packaged. Competitive pricing when items on sale. Large stock of sewing notions.
9. juni 2026
Besvarelse fra Sewingmachinesplus
Hi K, thank you! Fast shipping, careful packaging, good sale pricing, and a deep selection of notions are exactly what we work for, so we're glad it all came through for you. We appreciate your order!
i bought a serger from them and the…
i bought a serger from them and the machine went on sale a few days after. i reached out and they honored the sale price. easy peesy.
9. juni 2026
Besvarelse fra Sewingmachinesplus
Hi Gee, so glad we could honor the sale price for you, that is exactly how it should work. Thank you for reaching out and for the easy peasy review. Enjoy your new serger, and we're here whenever you need us!
Awesome experience
Awesome experience, so helpful. Shipped quickly……great price (friend and I both purchased together). Sew excited to use!!!
9. juni 2026
Besvarelse fra Sewingmachinesplus
Hi Diane, love that you and your friend shopped together! Thank you for the kind words on our service, shipping, and pricing. We hope you both have a blast with your new machines. Sew excited for you. Enjoy!
I'm so thrilled with my Bernina
I was so excited to get this machine,but it was some shipping issue at post office's customs and took longer than expected. The customer service at Sewingmachinplus was very professional and helpful. They resolved the problem and shipped it back to me. It worth of waiting, the machine is so beautiful and of excellent quality. This is my first Bernina and I hope to come back to Sewing Machines Plus for another one. Thank you!
8. juni 2026
Besvarelse fra Sewingmachinesplus
Hi Elena, thank you for your patience through that customs holdup, we know the wait was frustrating and we're so glad our team got it sorted for you. Congratulations on your very first Bernina! They really are something special, and we would be honored to help you find your next one. Enjoy every stitch!
I am happy giving you 5 stars
I am happy giving you 5 stars. I don't want to have to write about it. Very annoying
8. juni 2026
Besvarelse fra Sewingmachinesplus
Hi Mary, ha, we hear you, and we appreciate you taking the time even though you would rather not! Thank you for the 5 stars. We're glad you're happy, and we promise to make it worth it next time too.
Great of value for the money!
Great of value for the money!
Polite and easy to order, quick delivery!
8. juni 2026
Besvarelse fra Sewingmachinesplus
Hi Bethany, thank you! Great value, easy ordering, and quick delivery are just what we aim for. We appreciate your business and hope to help again soon!
fash service and good prices
5. juni 2026
Besvarelse fra Sewingmachinesplus
Hi Joan, thank you! Fast service and good prices are exactly what we aim for, so we're glad it showed. Thanks for ordering with us, and happy sewing!
Besvarelse fra Sewingmachinesplus
Hi Cathy, glad your USB sticks arrived! Thanks for ordering with us, and let us know if you ever need anything else. Happy sewing!
Very pleased with Sewing Machines Plus
The person I spoke with, Max, was very knowledgeable and helpful. He answered all my questions. This is the second sewing machine I have ordered from you and I am very pleased. Both were delivered on time with no issues.
3. juni 2026
Besvarelse fra Sewingmachinesplus
Hi Frankie, thank you so much for your kind words and for being a returning customer! We're thrilled to hear Max took great care of you and answered all your questions. We'll be sure to pass along your praise to him. It means the world to us that both machines arrived on time and exactly as expected. As a family-owned business, customers like you are everything. Happy sewing, and we look forward to helping you again! Warmly, Sewing Machines Plus
Great customer care and great pricing on B700E
I wanted a second B700E and SMP had a great sale on them. I contacted them about the accessories that were included and they were very responsive and very knowledgeable about the machine. The ordering process was efficient. I was very pleased with their pricing and professionalism!
27. maj 2026
Besvarelse fra Sewingmachinesplus
Hi Elizabeth, thank you so much for the wonderful review! We're thrilled you caught our sale on the B700E and decided to add a second one to your collection. It's great to hear our team was responsive and knowledgeable about the machine and accessories, and that the ordering process was smooth. We work hard to pair great pricing with great service, so this means a lot. As a family-owned business, we truly appreciate you. Happy sewing, and we look forward to helping you again! Warmly, Sewing Machines Plus
Best price
Package was sent quickly, but the initial email sent a UPS tracking number that didn't exist. After my inquiry, I received notice it was a FedEx number. Package arrived and that's what is important. Price was best I could find.
2. juni 2026
Besvarelse fra Sewingmachinesplus
Hi Ronald, thanks for the review. The tracking mix-up was on us, the number was FedEx but the email said UPS, and we're sorry for the confusion. The good news is your package arrived safe and sound, and we're glad we could get it to you at the best price you found. We're looking into how the carrier got mixed up so it doesn't happen again. Thanks for shopping with us!
My New Sewing Machine
I ordered my new sewing machine by phone , and my person was Robert. Anyway he was so nice and professional. I got a great price on the machine and 12 months no interest. I will definitely continue doing business with Sewing Machines Plus. And I absolutely love my new Juki.
29. maj 2026
Besvarelse fra Sewingmachinesplus
Hi Peggy, thanks so much for this! Robert will be thrilled to hear he made your phone order easy, he's a great one. So glad you got a great price and the 12-months-no-interest deal, and that you're loving your new Juki. That's exactly what we hope for. Can't wait to help with your next project. Happy sewing!
Great Customer Service
Sewing Machines Plus has great customer service! I had an issue with my order but it was totally resolved once Laura stepped in to take care of me. I will not hesitate to order again. Thank you!
28. maj 2026
Besvarelse fra Sewingmachinesplus
Hi Michelle, this made our day! Thank you for taking the time to update your review. We're so glad Laura stepped in and got everything sorted for you. Taking care of our customers the way she did is exactly what we strive for, and we'll pass along your appreciation to her directly. We can't wait to help with your next order. Thank you for choosing us! Warmly, Sewing Machines Plus
As always
As always, shipping is prompt, packaged well and within the delivery time specified. I would recommend!!
29. maj 2026
Besvarelse fra Sewingmachinesplus
Hi Danielle,
Thank you so much for taking the time to leave us a review — it truly made our day! As a family-owned business, hearing that your order arrived promptly, well-packaged, and right on time means the world to us. Customers like you are exactly why we love what we do.
We're so grateful for your recommendation and can't wait to help you with your next project. Happy sewing! 🧵
Warmly,
The Sewing Machines Plus Family
Corrected wrong shipment
They got my order wrong but were nice enough to rectify the problem. They restored my faith in the business.
27. maj 2026
Besvarelse fra Sewingmachinesplus
Hi Mary,
Thank you so much for sharing your experience. We never want an order to go out wrong, but we are truly grateful you gave us the opportunity to fix it. As a family owned business, your trust is the most important thing to us, so reading that we restored your faith honestly means the world. We appreciate your patience and kindness more than you know, and we cannot wait to take great care of you on your next order!
Warmly,
The Sewing Machines Plus Family
My sewing acrylic insert fits my…
My sewing acrylic insert fits my cabinet and my machine beautifully! I’m so happy. The only thing I had to adjust was the height of my machine. It sits too low on the adjustable shelf so I added cardboard underneath it. I appreciate your employee who took my order accurately! Thank you!
26. maj 2026
Besvarelse fra Sewingmachinesplus
Hi C. De Lamare,
Thank you so much for this wonderful review! We are thrilled to hear that your acrylic insert fits your cabinet and machine so beautifully. That is exactly the kind of result we love to see. Thank you also for the clever tip about adjusting the height with a little cardboard underneath. We will be sure to pass along your kind words to the employee who took your order, because that recognition truly makes our day. As a family owned business, customers like you are the reason we do what we do. Happy sewing, and thank you again!
Warmly,
The Sewing Machines Plus Family
I had a very bad experience because I…
I had a very bad experience because I made a purchase, and that very same week I tried to return it—since it wasn't the product I was expecting—but they never responded to my email.
30. maj 2026
Besvarelse fra Sewingmachinesplus
Hi Francisco,
Thank you for reaching out! Your review got our immediate attention, and we truly appreciate you bringing this to us. We've already reached out to you directly and are waiting to hear back so we can make sure your return is taken care of.
We always honor our return policy and want to get this resolved for you right away. When you have a moment, please reply to our message or give us a call at (800) 401-8151 and ask for immediate handling of your return - we'll make it our priority.
Thank you again for flagging this. We look forward to hearing from you.
Warm regards,
The SewingMachinesPlus.com Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.