Great product and affordable trading platform. Analytics and research information are comparables to other. But the big plus here are the support people that go beyond to help and sort things out wit... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I just opened a new Selfwealth account and had a problem completing the w8-ben form. Supriya from Live chat was very helpful and answered my query promptly and satisfactorily.
Virksomheden har svaret
I have had this account for a long time and changed devices in that time, so when I couldn't reach my 2 step authentication steps I was relieved to have it sorted within 24 hours for safety and peace... Se mere
Virksomheden har svaret
I previously tried to open a smsf account elsewhere and had so many issues. I was referred to Selfwealth and had the best experience ever. Blake handled my account and he was incredibly helpful.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Flat fee investing that puts you in control. Build long-term wealth with Australia’s leading low-cost investing platform.
Kontaktoplysninger
Level 7, 130 Lonsdale Street , 3000, Melbourne, Australien
- support@selfwealth.com.au
- www.selfwealth.com.au
4,8
Fremragende
310 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Resetting MFA
After accidentally deleting my Google Authenticator app, I lost access to over 10 different accounts, including Selfwealth. I expected to wait until Monday for a response, but Akanksha (Selfweath support) replied almost immediately. Akanksha efficiently reset my MFA access, allowing me to get back into my account without the long wait I anticipated. Fantastic support!
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Selfwealth
Thank you for sharing your experience. We’re glad Akanksha was able to step in quickly and help you regain access to your account, especially given how stressful that situation can be. We’ll make sure your feedback is passed on to her.
Blake
Blake, reacted promptly to my request in a professional and efficient manner, following up to ensure that the matter was resolved to my complete satisfaction.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Selfwealth
Thank you for taking the time to share this. We’re glad to hear Blake responded quickly and followed through to make sure everything was resolved for you. We’ll pass your feedback on to him.
Customer service was very responsive…
Customer service was very responsive and user-centred.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Selfwealth
Thank you for your kind feedback. We’re glad to hear you had a positive experience and found our customer service responsive and focused on your needs.
Great customer support
Customer support is great and the trading platform is easy to navigate. Definitely recommend SelfWealth if you’re interested in purchasing stocks.
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Selfwealth
Thank you for taking the time to share your experience. We’re delighted to hear you’re enjoying the platform and our customer support. We really appreciate your recommendation of SelfWealth.
I previously tried to open a smsf…
I previously tried to open a smsf account elsewhere and had so many issues. I was referred to Selfwealth and had the best experience ever. Blake handled my account and he was incredibly helpful.
If there were any issues he explained them in terms I could understand.
This man deserves a raise!!! He earnt his money
I would highly recommend Selfwealth to anyone.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Selfwealth
Thank you for taking the time to share this. We’re delighted to hear your SMSF account setup was a positive experience and that Blake was able to provide clear and helpful support throughout. We really appreciate your recommendation and will ensure your feedback is shared with him and the team.
Answered my query quickly and provided…
Answered my query quickly and provided extra data
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Selfwealth
Thank you for your kind review. I’m glad to hear Steven was able to assist you quickly and provide helpful information. I’ll be sure to pass your feedback on.
Great communication
Great communication
Easy to deal with
Got my issue sorted quickly
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Selfwealth
Thank you for your review. It’s great to hear you found us easy to deal with and that your issue was resolved quickly. We really appreciate you taking the time to share your experience.
Ayubi Sharma from the support team of…
Ayubi Sharma from the support team of Selfwealth was very knowledgeable and assisted me in resolving a couple of issues I had outstanding.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Selfwealth
Thank you for your feedback, we really appreciate it. We’re glad Ayubi was able to assist you and resolve your issues. I’ll make sure to pass your kind words directly on to Ayubi.
I have been stuck on identification…
I have been stuck on identification problems blocking me from using my account for a few years and Ayubi Sharma had used a magical wand and sorted me just like that.
I have pulled out my hair, and was on last legs to close the account but Ayubi has fixed my problem.
He is worth her weight in gold.
What a wonderful person to have in your team. You have a star.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Selfwealth
Thank you so much for your kind words, we really appreciate you taking the time to share this.
We’re really pleased to hear Ayubi was able to get this resolved for you after such a long time, especially given how frustrating identity issues can be.
We’ll make sure your feedback is passed on to Ayubi and the team, it means a lot.
Besvarelse fra Selfwealth
Thank you for kind feedback, we really appreciate it. We’re glad to hear you had a fast and positive experience with our service and response times. Your support means a lot to us.
Chat support is very helpful and quick…
Chat support is very helpful and quick to respond.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Selfwealth
Thanks for your feedback! We're glad you found our chat support helpful and quick to respond I'll be sure to pass that on to the team member who helped.
I really like the service
I really like the service, it was smooth throughout my application process and it was quite easy and straightforward
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Selfwealth
Thank you for your feedback, I'll be sure to let the team know that you liked the service. We're glad that the application was quite easy and straightforward. Please reach out if we can support again.
Besvarelse fra Selfwealth
Thank you for your review! Great to hear Blake acted quickly, he’ll really appreciate the shoutout.
The transfer of shares without fuss.
The transfer of shares is often a challenge due to differences in name or address. Provided the correct information is given to Selfwealth, the transfer and update processes seem to work very well.
Requests to the Adviser team seem to be executed without issue. Thank you Selfwealth Adviser team.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Selfwealth
Thank you for your feedback. We acknowledge that share transfers can present challenges, particularly where there are discrepancies in personal details. We're pleased to hear that the process worked well once the correct information was provided. I will be sure to pass on your feedback to Steven within our Support Team who was able to assist.
Very professional.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Selfwealth
Thank you very much for the review Tony. We are pleased to hear you found our service very professional. If you need anything further in future, please don’t hesitate to reach out.
2FA Authenticator setup at Selfwealth
The 2FA Authenticator took awhile to reset. Should be easier. However the Support person Akanksha Anuragi was helpful and patient.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Selfwealth
Thank you for your feedback and for highlighting the support you received from Akanksha.
We are pleased to hear she was helpful and patient during the process. However, we note your comments regarding the 2FA reset. While these security measures are designed to protect your account, we understand that a delay can be frustrating.
We are focused on making the platform easier to use and will take your feedback on board as we look to refine our security protocols.
Quick and Clear Support
Akanksha was very helpful and gave clear instructions and helped fix the problem quickly.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Selfwealth
We are pleased to hear that Akanksha provided such helpful and clear instructions to resolve your issue quickly. We will be sure to pass your kind words on to Akanksha.
Very helpful chat
Very helpful chat, to easily change some details.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Selfwealth
Thank you for your lovely feedback. We’re glad to hear the chat was helpful and that updating your details was quick and easy. I’ll make sure to pass your kind words on to Ayubi who supported you.
Excellent customer support
The support person answered straight to the point and provided extra info. No time wasting. Excellent support staffs you got there!!! (especially Nicholas)
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Selfwealth
Thank you for your great feedback. We’re glad to hear you found the support clear, direct, and helpful, and that Nicholas was able to go the extra step for you. We really appreciate you taking the time to share this. I'll be sure to provide feedback to Nicholas.
Authenticator reset with new phone hand set
Stay with me till the problem was solved. Excellent support.
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Selfwealth
Thank you for your great review!
We’re really pleased to hear you received great support and that we were able to stay with you until the issue was fully resolved. We truly appreciate your feedback. I'll be sure to pass on this feedback directly to the team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.