Terrible aftercare, and they don't contact you until a few days before to get your furniture, when I called to change the date, they still turned up at the cancelled date. And I have a faulty media so... Se mere
Virksomheden har svaret
12 The Peel Centre, St. Marys Way, SK1 2HU Stockport, Cheshire,, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Terrible aftercare, and they don't contact you until a few days before to get your furniture, when I called to change the date, they still turned up at the cancelled date. And I have a faulty media so... Se mere
Virksomheden har svaret
Excellent customer service by advisor Red. He guided us through the way Poltrone worked and all the options available. He was really attentive whilst not being pushy and left us to browse on our own w... Se mere
Selected our product from the Stockport Branch the delivery date quoted was completely accurate and the goods arrived as promised They were delivered by a very professional team who kept in contact... Se mere
Staff were helpful but did not hassle whilst we were looking round. Made some helpful suggestions as to what would suit us and once we had decide on a sofa and chair the order process went smoothly.
Skrevet af virksomheden
Skrevet af virksomheden

12 The Peel Centre, St. Marys Way, SK1 2HU, Stockport, Cheshire,, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Furniture range very extensive with plenty of choice of design and materials. Wayne was very pleasant and helpful. He gave us plenty of time to look around the showroom and we didn't feel any pressure, which can be off-putting.
Poltronesofa have failed to send a confirmation of order.

Besvarelse fra poltronesofà - Stockport
The customer service was excellent we were allowed to browse at own pace and when we needed help or advice they were able to answer all our queries. It was a very relaxing experience.
Excellent service from Jazz at Stockport branch. Such a lovely man.
Thanks
Diane Whelan
Came to the store for a look around, Jazz was so lovely and helpful that we came back the second time to purchase the sofa with Jazz Cannot thank him enough.
Customer service exemplary delivery men very respectful of our property and the new furniture.
Red was brilliant
.explained everything ..different types of leather texture..colours ..eventually we chose an ex display reclining sofa and chair as it could be delivered in a few days ..what a bargain my brother is delighted with his soon to be delivered sofa and chair
.well done Red and thank you so much
The store was lovely and the staff were fantastic, nothing was too much trouble the guy made us feel very relaxed but put us under no pressure at all
My Son accompanied me to your Stockport Store. On entering we were greeted very well and as I knew exactly which item I was hoping to purchase after informing the Salesman he immediately took us to the area it was in then very courteously said " I'll leave you for a little while but I will come back and see how you are getting along". He returned as promised and immediately I felt what a wonderful reception and how informative. I purchased a footstool and was given all the relevant info eg: delivery and what to expect. I am an 85 year old lady and would like to say 'thank you' to the member of staff involved but unfortunately I didn't get his name. A very pleasant visit.
On our first visit to the store in May we were warmly met by Mr Ravinder S, he was very helpful. After making our choice an email was sent with a quote. We returned to the store on 26th where we made our purchase, again we found Mr Ravinder S very helpful, also chatted with some of the other staff who were very pleasant.
Fantastic! Sharon was so helpful when we visited with Dad. He was using a wheelchair but she never patronised him or treated him as elderly. We were given lots of guidance, she helped with choice of fabrics. Nothing was too much trouble. On our second visit she remembered us and which sofa we’d been interested in. My husband and family will definitely be visiting the store when we need a new sofa
No over due salesperson just polite expertise when asked.Ravineu was a great help.
The salesman Red was very helpfull with measurements and materials and explained the workings.
The service was excellent and the assistance wee received was excellent from start to finish the assistant was very polite and knowledgeable she talked us through the whole process making it easy for us a great service no complaints 10 out of 10 thanks Jamie
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.