Excellent service from scs, a special mention to Steve and Paul for their delivery expertise and efforts to get the sofa in an tight area. Definitely recommend you measure your space prior to purchasi... Se mere
Lokation
Skift lokationUnit 4 Hough Retail Park, Lichfield Road, ST17 4PW Stafford, Staffordshire,, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great experience at The Stafford store. Daz helped us choose the right sofa fo our needs. Explained all the different fabrics and the pros and cons of each for what we needed it for. He kept us inform... Se mere
The staff were extremely friendly and helpful. They introduced themselves straight away but left us to browse before asking if they could help. The chair we purchased was perfect for what we wa... Se mere
Lovely welcome by Rachel when l recently visited the Stafford Store with my granddaughter. There were lots of bargains to be had in the Bank Holiday Sale. It was great trying out the various sofas and... Se mere
Virksomhedsoplysninger
Om poltronesofà - Stafford
Skrevet af virksomheden
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrevet af virksomheden
Kontaktoplysninger
Unit 4 Hough Retail Park, Lichfield Road, ST17 4PW, Stafford, Staffordshire,, Storbritannien
- 01785 221870
4,8
Fremragende
764 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant service
Brilliant service. Carole was very patient and knowledgeable
5. november 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Carole was brilliant
Carole was efficient, friendly & very knowledgeable. Helped me & my partner pick out our perfect sofa, highly recommend, will be returning in the future.
5. november 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Walked in to store and spotted sofa we…
Walked in to store and spotted sofa we liked. Very helpful salesgirl offering advice and help without any pushy sales, and left us to wander round. Delivery exactly as promised. drivers Kingsley and Ehis excellent. thank you
9. oktober 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great service from staff
Deputy manager, Rachel, extremely helpful and friendly - she listened to our needs and was not pushy. She left us to look round and returned later to discuss our choice. Completed the sale with minimum fuss and explained what would happen next with regards to the delivery.
29. oktober 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Helpful friendly staff
Arrived at the store and we were met by Carole who was very friendly and showed us around the store and assisted in our choice of furniture with all the information we required we were even offered refreshments making the overall experience a pleasure and we came away very happy after ordering exactly what we required thanks to brilliant staff at Stafford store.
24. oktober 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
A very nice lady but I am very unhappy…
A very nice lady but I am very unhappy that I have paid so much money for my items having looked at the paperwork etc & the extras I didn't really need fabric care kit £24 each amount excluding vat £80 then fabric stain & accident cover another £129 each delivery charge £99 I only live in stone I felt pressured somehow into paying for these extras & feel more should be explained about your options
22. oktober 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Stafford
Good Afternoon Elizabeth,
I hope you are well.
I am very sorry to see you are unhappy with the additional items on your order.
We have tried to contact you but unfortunately, we were unable to reach you.
To discuss this, please call 0191 731 3300.
Kind Regards
Tegan
Customer Experience | ScS
Great service
Great service, we were greeted when we arrived and was informed of the layout of the store and furniture. The staff were great and left us to look at our leisure but we're always on hand for any questions.
When we need more help Angie was great and very knowledgeable and helped us to make our decision. Thank you
12. oktober 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Highly recommended
Wonderful service from when the suite was first selected to delivery. Delivery occurred on the exact date I was given at the time of purchase. Well done SCS.
11. oktober 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
We were told the sofa had a phone…
We were told the sofa had a phone charger, doesn't charge Sony's or Samsungs, it turns out just iphones which I have absolutely no intention of getting. We've had an engineer out half a dozen times to repair or replace one thing or another.
28. december 2023
Besvarelse fra poltronesofà - Stafford
Good Morning Mr Reynolds,
I hope you are well and thank you for your review.
I am sorry for the issues that you have experienced with your furniture and would like to apologise for any upset this may have caused you.
Looking over the latest notes it shows that the repair was competed and that you were happy with the outcome.
If there is anything that you would like to discuss further then please contact our aftercare team on 0191 7313300.
Kind Regards
Lynsey
Customer Experience | ScS
Very friendly and helpful delivery crew…
Very friendly and helpful delivery crew they came set up my chair with no problems. The whole delivery process ran smoothly with no issues at all well done team 😀👍
1. oktober 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Ref code J2D 162 973
Ref code J2D 162 973
My new sofa and chairs were delivered today by Nick and Mark. They were on time, very polite and helpful also clearing away all packaging. Only one disappointment which wasn’t their fault, was that the power chair had a metal motive on the front which I hadn’t ordered. They told me the chair would be replaced. Very pleased with suite and service of your two employees.
Grace Douglas
4. september 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Enjoyable experience
We were dealt with in a friendly, professional manner. Many thanks to Carole who made our purchase an enjoyable experience. Making an appointment was a very good idea.
Thank you for the coffee.
Jane abd Dave
25. september 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Made us welcome in the shop and…
Made us welcome in the shop and explained everything about the furniture.he did not rush us into a purchase and was a first class salesman and very polite
18. september 2024
Besvarelse fra poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very helpful young man Shah listened to…
Very helpful young man Shah listened to what I said and listened.Very good ,3rd time of shopping at ScS wouldn’t go anywhere else.Well done thanks
14. september 2024
Besvarelse fra poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service
Extremely pleasant and very professional delivery personnel
17. september 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
We made a couple of visits to the store…
We made a couple of visits to the store before deciding on a purchase. The man who greeted us (Shah) was very friendly and helpful without being pushy and trying to make us make a purchase. He had a lot if knowledge of the furniture he was selling. He helped us to measure the furniture so we could assess whether it was suitable to fit in our front room. We returned after a couple of days and spoke to Shah again to confirm our purchase. He then worked out the cost , advised us if the delivery date and my husband paid the deposit. We felt very comfortable with Shah s approach. It was a relaxing experience to be able to browse for a time first before being bombarded with facts and figures. Any questions were answered straight away. Shah displays a very nice polite presentation, gives you chance to look around, answering any questions fully.
It was lovely to meet you Shah.
13. september 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Delivered as arranged
Delivered as arranged, placed in the room requested. Left clean
13. september 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
FABULOUS
Once we entered the shop, we were greeted by Carole. She was friendly and listened to what I was looking for in a sofa.
After having some tea brought out to us, me and my grandad were given time to look around. We were checked in with occasionally which helped when we had questions.
Eventually, we found a sofa size in my price range. I looked through the different colours I could pick and was struggling to decide. So Carole took me to another sofa with the same colour and pattern on. This sold me.
This was my first experience of buying a sofa and it was made pleasant and friendly.
I would highly recommend the store to others.
12. september 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Thank you Carole for your down to earth…
Thank you Carole for your down to earth friendly while professional approach
Much appreciated
6. september 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Happy with my purchase
Great service from ordering to delivery.
Josh and Kieron delivered on time and carefully.
4. september 2024
Uopfordret anmeldelse
Besvarelse fra poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.