Sevice very good .great idea the tracking excellent you know where your suie is for delivery.also when the team came in they were effectively and quick to build your suite first class

The guy that helped us was very helpful in showing us colour samples of materials that were hard wearing , but decided to stay with material we saw , also ordered a footstool from different range in same colour

Graham was excellent - really supportive and provided valuable insight. Understood that a young family had specific needs in usage and aesthetics.

Acknowledged upon entering the store,enquired about our needs to visit.
Brief explanation about the Sofa range.Instore atmosphere was very pleasant.
Overall very happy with purchase.

It was a very pleasant experience. We found staff extremely helpful and especially Dominic who served us. Would recommend to all who are looking for sofas.

A good and varied selection of sofas. Very helpful and professional staff including Dominic and Graham.

Over all I am happy with the sofa I have purchased, like the quality of the leather and happy with price, service and delivery.
My only disappointment is that 5 months on I am still waiting for the leather cleaning package I purchased at the same time. Despite numerous calls to the local shop and customer services I am still waiting for this team.

From the moment we walked in we was greeted respectfully by the sales team but then left to our own devices to look around until we found what we liked & had questions to ask. The sales person answered our questions with complete confidence & knowledge & wasn’t pushy to make a sale he made us feel at ease. The whole experience in store was a delightful one & credit to the sales team for their professionalism.

The salesmen were friendly and very helpful. Overall we had a wonderful experience

Everyone was really helpful and nothing was too much trouble. I highly recommend this company you will not be disappointed.

Very well presentation about the product

Really helpful.

Staff was very helpful. In choosing the sofa
We had our little dog with us as was the main one to approve the sofa.
He was welcomed by the staff.

We were welcomed and given all the info we needed
we did our messurements given all the opsions to buy ordered given delivery month

Unwilling to negotiate the price had to spend more than I had budgeted for.

Our experience from entering the store and purchasing a suite was enjoyable

Excellent delivery team. Came on time, swiftly moved big boxes, and in a jiffy setup sofa.

Very friendly and polite delivery men. Efficient and respectful. Made sure that everything was as it should be before leaving. Excellent, professional service.

Staffs are not professional. They sent me text that product will be delivered between 14:55pm-15:15pm. But they came at 19:32pm. And finally a screw whole is missing in the sofa's leg. Unfinished work.

Ordered a sofa 31/08/25 for pre Christmas delivery, rang SCS 05/12/25 and told they do not update customers until they have information, SCS rang me to say transport issue so they would ring when more info available, when placing order I said I do not want to be contacted by text, 15/12/25 received text saying delivery has been rescheduled for 29/12/25, this is not pre xmas delivery, they asked if I could not make 29 then ring them and rearrange. SCS have not m3et the contract we hade e3ntered into I rang and requested full refund as they have not met the legal requirement reference this order, I am 73 year old dissabled pensioner and SCS act like they can walk all over me, I am happy to see them in court and let a Judge decide if they have met the contractual agreement we entered into.