the delivery was perfect the guy's were brilliant, they called to let us know when they were arriving which was early, they were quick and efficient and took away all the packaging. however my only complaint was with the arrangement of the delivery the main office at no point spoke to us when the sofa would be arriving they just sent a text saying we agreed a date with them when we had not even been contacted by them, when your customers are spending a significant amount of money with you it would be reasonable to expect a discussion with your delivery office to discuss delivery not just to be told when they are coming and then the customer having to make contact to arrange a delivery that is more convenient. i cannot stress how good the delivery guy's were! 5*

They were very professional and very polite.

Brilliant service from the shop and delivery team xx would recommend them to anyone looking for a new furniture xx well done every one xx thanks xx

Just went to have a look round , jonny let us look at the sofa's at our leisure answering our questions we had, he was excellent, but without any pressure the store was well set out so you can view comfortably and we decided to purchase a sofa and chair a good experience .

We were impressed with the wonderful showroom, very classy. The manager Allen gave us a warm reception. There are a lot of settees to buy both downstairs and upstairs. We tried one of the first sofas near the entrance and new straight way this was a class above any other sofa we have had. We settled on a couple of 2 seater sofas. Each seat had reclining, neck and back support and has a charging point for your mobile. Allen answered all our questions fully. The quality of the leather is amazing and there are many colours to choose from. A real treat is the modest cost of the settees we bought. We also got free delivery. This is how settees should be sold. It makes a lot of the competition look average.

Received a text at 06.30 saying they would be arriving between 07.50 and 08.05.
Followed a few mins later confirming arrival details.
They arrived at 07.45 and sofa was unloaded and installed and packaging cleared away, and they were on their way to next customer by 08.05

Sofas delivered on time , very happy with the service and the product

The member of staff that served me was polite, patient and in no way pushy. He is a credit to your shop.

Emma served us and she was so helpful she didnt rush us she knew what she was selling, it was a good experience.

Very polite very friendly will go back again A********

very good service and staff sofa arrived on time very helpful delivery staff made it look like they had done it before

I'm going 4 stars instead of 5spars. This is because of the long 5 months waiting for the sofa to get made and shipped.
However delivery was ok and the armchair I've bought is fantastic quality.

No one pressured us into buying and recommended various options. After double checking things at home, we decided on our choice. Delivery date was advised but due to holiday commitments we couldn't accept this date. We were initially informed that a later date could be set but when we ordered were informed that this wasn't an option. Your sales assistant - Liam - kindly double checked for earlier deliveries and found that this could be done. Order completed and now waiting in anticipation for the new suite.

The staff at the Scunthorpe store were amazing and very patient as we were unsure of the style and colour they were very helpful and friendly

Staff patient and friendly , lots of choice for sofas

Poltronesofa, Italian touch, but made in Vietnam.

Found this out after Placing our order and putting down cash deposit.

Can not cancel. Not that I want to as we love the sofa we have purchased. However, purchased on the basis that they were made in Italy!!!

All the advertising on tv. Very misleading, as I've been told by scs, it's Italian touch.

Should state in advertising that they are not made it Italy but fabric sent off to Vietnam.

So where is the frame made? Paying for Italian furniture craftsman made as it shows you on t.v

Will just have to wait till AUGUST till it arrives and see what the quality is like.

I have no doubt the one in the showroom was made in Italy

Allan was absolutely amazing. Gave enough time to browse and helpful to get the right sofa and great cost. Except for the time between ordering and delivery the service there was amazing. Highly recommend

No pushy sales person, showed us all options and explained everything

The sales man was extremely helpful and polite and understood all my needs