poltronesofà - Milton Keynes Anmeldelser 

2.375
TrustScore 4.5 ud af 5

4,7

Winterhill Retail Park, Cairngorm Gate, MK6 1AZ Milton Keynes, Buckinghamshire,, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Giulia was professional, friendly and polite. She took the time to understand our needs and what we wanted from a sofa. Clearly explained sofa benefits, warranty and after care health check. Sofa deli... Se mere

Bedømt til 5 ud af 5 stjerner

The overall experience was very good. Staff were courteous and gave us time to decide. DElivery was good. We gave two telephone numbers to ring, mine and my daughters. A week before we informed th... Se mere

Bedømt til 4 ud af 5 stjerner

Shout out to Jamielee as she was a star, we are very indecisive people and she rolled with it to make sure we had what we wanted couldn't thank her service enough.

Bedømt til 4 ud af 5 stjerner

Buying was a convoluted process. I think three months is too long to wait for a single recliner with footstool - it effectively means, having paid in full, having that money tied up without the benefi... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Møbelforretning

Om poltronesofà - Milton Keynes

Skrevet af virksomheden

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Skrevet af virksomheden


Kontaktoplysninger

  • Winterhill Retail Park, Cairngorm Gate, MK6 1AZ, Milton Keynes, Buckinghamshire,, Storbritannien

  • 01908 540010

4,7

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(2.375)

17.927 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

Excellent

Excellent! Giulia was very helpful, she explained about the furniture and options available. Felt looked after and she was very patient.

1. august 2026
Bedømt til 5 ud af 5 stjerner

Good selection of sofas

Good selection of sofas, fabrics & colours, kept us updated throughout buying process. Useful to have van tracker. Delivery guys were efficient, all packaging taken sway. Suggest automatic 2 year reminders are sent for sofa health check, lots of people will forget!!!

31. juli 2026
Bedømt til 5 ud af 5 stjerner

After visiting various shops for a sofa…

After visiting various shops for a sofa we decided to go back to see Martin who was excellent he was very friendly, and told us all about the suite we were interested in and decided to buy, very efficient from start to finish, thank you Martin

30. juli 2026
Bedømt til 4 ud af 5 stjerner

I am still waiting to hear about the delivery from Milton Keynes

I am still waiting to hear about the repair

Also it has been nearly two weeks for our order from Milton Keynes to be delivered

25. juli 2026
poltronesofà - Milton Keynes-logo

Besvarelse fra poltronesofà - Milton Keynes

Good Afternoon

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry to read that there are concerns with your furniture.

If you have not already done so you can report this with our aftercare team, by using our online contact form on the link below.
This will enable us to obtain all of the relevant information that we need to review your concerns, and advise on the next steps.

The link that you need is https://enquiries.scs.co.uk/

If you would like to send us an email with your order number you are still awaiting delivery on to socialmedia@poltronesofa.co.uk we can look into this for you

Kind Regards

Lauren - Poltronesofà at ScS
Social Media Team

Bedømt til 2 ud af 5 stjerner

The delivery guys were polite and did a…

The delivery guys were polite and did a good job of putting the furniture in place where I wanted it and when I pointed out that there was a mark on the sofa they assured me that it would come out using the cleaner they gave me after they left my husband returned and proceeded to remove all the tags that were left on and noticed a tear in the leather we rang and was told ( automated response) that we had to fill in a form online as I do not have a pc I tried to do this on my phone but the web is not secure and it could expose all my passwords and credit card details so obviously I cannot use it I now have to make a very long journey to my nearest store and hope that they will help me not impressed that I cannot talk to anyone on the phone

24. juli 2026
poltronesofà - Milton Keynes-logo

Besvarelse fra poltronesofà - Milton Keynes

Ciao Jayne,

Thank you for taking your time to leave us a review.

I am sorry to see that you have had issues with your furniture upon delivery and that there are issues with uploading your pictures to our online form for our aftercare team to investigate.

Please contact our aftercare team on 0191 731 3300 in order to report these issues. If you advise that there are issues uploading the photos due to security etc they should be able to assist with an alternative method of receiving these.

In the mean time I will forward your account to them and ask for them to contact you with assistance on this.

Kind Regards

Lauren - Poltronesofà at ScS
Social Media Team

Bedømt til 5 ud af 5 stjerner

Fantastic service

Greeted at the door, asked requirements, I went looking for something I had seen on line but they don’t have in store, wanted to test how cosy it was, luckily, Jamielee showed me equivalent thank goodness she did. She then showed me every possible scenario in the store to match my measurements . Jamielee was so helpful and very patient, not a pushy sales person at all.
Went beyond to get me the right sofa in the right fabric and a footstool and chair. Just now waiting delivery

24. juli 2026
Bedømt til 4 ud af 5 stjerner

They weren't pushy

They weren't pushy. But we're helpful when i needed it.
My only criticism is that iv had no confirmation email of my purchase but was sent a quote before my purchase. I feel you should send out confirmation emails.

22. juli 2026
poltronesofà - Milton Keynes-logo

Besvarelse fra poltronesofà - Milton Keynes

Good Afternoon Mrs White,

I hope you are well and thank you for your email.

I am pleased to see that overall you had a positive experience with us.
Please accept my apologies that you did not receive a copy of your order documents, this is normally sent automatically once the order is completed in store.
I have tried to call today however there was no answer so I have sent a copy over to your email.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Bedømt til 5 ud af 5 stjerner

Excellent experience all round

Excellent experience all round. Fabulous smelling store and extremely helpful staff without being pushy.
I think I have a lovely sofa and chair which was heavily discounted - looking forward to receiving my new furniture,

20. juli 2026
Bedømt til 5 ud af 5 stjerner

Excellent Sofa Bed

Excellent well made Sofa Bed with a wide range of colour fabrics to choose from and the mattress is of great size and quality. Delivery was on time with very good communication and the team carefully unpacked and positioned the Sofa Bed in the room of our choice. We are very pleased with our purchase.

17. juli 2026

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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