To avoid disappointment go to DFS, don’t bother with these idiots!! I wish I’d gone to DFS!! Yes, they’ll be charming, but when you’ve placed your order and got your money they’re no longer helpf... Se mere
Virksomheden har svaret
Crossley Retail Park, Carpet Trades Way, DY11 6DY Kidderminster, Worcestershire,, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
To avoid disappointment go to DFS, don’t bother with these idiots!! I wish I’d gone to DFS!! Yes, they’ll be charming, but when you’ve placed your order and got your money they’re no longer helpf... Se mere
Virksomheden har svaret
The lady who served us, we think her name was Alice , was absolutely amazing. She made the process as straightforward and simple as possible for us. She allowed us time to decide by ourselves without... Se mere
We visited your Kidderminster store two days running, your colleague Steph was so patient and helpful on both days and being elderly we didn’t rush. She was amazing her knowledge of the products and h... Se mere
From the moment I walked into the store I was impressed. The ambiance was lovely as was the greeting. No pressure, but was left to look around at our own pace. From going in just to look, my husband a... Se mere
Skrevet af virksomheden
Skrevet af virksomheden

Crossley Retail Park, Carpet Trades Way, DY11 6DY, Kidderminster, Worcestershire,, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The delivery was spot on, kept me informed about times and rang as requested on arrival at the barrier to the caravan park
We were made to feel very welcome by Steph as we entered the store. It was a hot day and we were offered water which was appreciated. Steph demonstrated the mechanisms of a sofa and was kind courteous and a credit to the store. We made a purchase later that same day and very pleased with both the quality of the furniture and the professionalism of the staff.
All good from the lady who completed our order to the delivery company. All good and in time.
Nice experience from star to end, nice and helpful staff , really nice sofas, best thing to understand what I mean go and visit the store.
I was made very welcome, everyone I met was very helpful and friendly. I was able to look around with no pressure. A very positive experience.
Good service in the shop
Good service ordering online
Good customer service in lead up to delivery.
Happy with my new sofa and chair.

Besvarelse fra poltronesofà - Kidderminster
The lady that served me went above and beyond to help me the best I have ever been served !!
OUR NEW SOFA IS FINE. It's comfortable, which is good, as we weren't able to try it before buying it. I've scored 4/5 because the delivery guys were very rushed to get it set up. Said they were allowed only 6 minutes to remove the packaging and screw in the legs.
The member of staff couldn't do enough for us they left to look around but when we needed assistance thay we're around to help
We agree with everything in the first paragraph of the AI summary: unpressurized service from friendly and knowledgable staff.
I hope this continues with the delivery service!
We went to the Kidderminster store and were very impressed by the informal and friendly nature of the staff, and the quality of the furniture on display. There was no pressure whatsoever to buy, and we came away satisfied that we had been well treated by staff, who had explained all the different options extremely well. We had intended to make comparisons elsewhere, but never felt that was necessary.
Sales assistant "Stephanie" at the Kidderminster branch, made the experience enjoyable.
Stephanie was knowledgeable, and patient.
I was welcomed by a smiling young lady called Stephanie, who was very knowledgeable, polite, I explained what I was looking for and she showed me some options. I saw a recliner chair, colour,size, etc, I gave Stephanie my details, and a price was given. I went back afew days later to finalise the purchase. Staff were all polite and helpful.
Company kept in touch throughout, item delivered on time, service and delivery very good, very good all round
Fantastic service, the guys who delivered and assembled the furniture were friendly and very efficient.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.