Staff honest and knowledgeable, sofa fabulous and comfortable, show room shows the sofa. Loved our visit and yes brought a sofa

Great start to of ordering the sofa.Guys in shop was very helpful and was nice to sort.Still waiting for sofa to arrive and was told by one of their customer service people we will be charged if i want to change a date that would suit myself for delivery,sorry some of us wrk and some dates may not be visable you give.Message we received was no problem if wanted to change it.Gentleman in store was very snotty and was not very helpful at all.Told us to deal with it.They are amazing when first buy the sofa but after care is dibolical.would not recommend if want good customer service all the way.First time shopping here and will be my last.

Drivers very efficient and set up the sofa well. Slight problem with the sofa in that the recliners squeak.

Helpful. Explained features and differences between the furniture. However, we would have preferred to look and try the furniture on our own and ASK a salesperson for assistance when we were ready to. We felt 'followed' round the shop. We also would have liked to take (buy) swatches of leather/fabric to take home and look in our space before making the final decision. We needed to remeasure our space at home to make sure the furniture would fit and the salesperson wanted to call us that night to take payment and close the sale, it should have been left for us to go in the shop the next day, too pushy. Overall a good experience but not a perfect 5!!

Very helpful staff Knowledgeful and were happy to go round the whole store telling us what did what. We ended up purchasing a settee and chair and cannot wait for delivery.

I’m a very awkward decision maker and the staff were very accommodating and patient giving me time and allowing me to take samples all over the store to see them in different lights , which was most helpful

I would definitely buy again can’t fault them and the quality of the sofa I was impressed with the delivery they did work very hard and organised Simon and Simon . It was 4 months to wait for the delivery but it was worth it.

Very quick and efficient.polite and conscientious team of fitters very please with the service thankyou

The delivery guys were great, I can’t fault them in any way, very professional and built the furniture also took all the packaging away too. Absolutely superb and done so quickly, Amazing.

Quick efficient delivery and construction. Friendly and knowledgeable.

Simon and Simon very professional and friendly no complaints

Evie took the time with us to make sure we got exactly what we wanted, sofa and 2 matching chairs.
very happy with the level of service 😁

It was easy the store had a wide range of sofas. Staff very helpfull
Sofa was well made. And the delivery was on time and the delivery men very efficent.. Excellent

Excellent customer service and a quality product

Very helpful staff,answered all the questions we asked.

Seen immediately, nice welcome and tour of the sofas we were interested in. Salesman had good knowledge and explained all our options until we found the sofas we liked.

Very good and helpful

Great customer service nothing too much trouble.

Customer service was excellent by Hamza and his colleagues. We are very pleased with overall experience and details of the product given to us.

Great Customer service from Nick. Made it all very easy and was a delight to deal with.
Would have given higher scores but the company couldn’t price match their January prices in their Easter Sale. Sofa due in 14 weeks.