Excellent service from beginning to end very friendly and helpful staff. Highly recommended

Excellent service information and helpful

Ian was very helpful, knowledgeable. Buying a new suite a pleasant experience.

We are first time buyers and had looked everywhere for our dream sofa. When we viewed poltron’a sofa we were greeted by Ian who was beyond helpful and didn’t make us feel pressured into buying straight away. When we returned again to purchase our sofa Ian had remembered us and gave us the best advice for our sofa. He made the process so much easier whilst make it an enjoyable experience with his charismatic personality. Would recommend going to see Ian to anyone who is searching for there dream sofa.

Great service from start to finish, staff really friendly but not pushy, we were only looking but ended up buying a 3 & 2 seater sofa which we are over the moon with, also delivery arrangements were excellent and lads delivering it were really good 😁

Good customer service and advice 👍

Customer service is great and d the delivery and install team were very efficient, friendly and tidy. Super impressed!

First of all I would like to praise the two delivery men who were very professional and careful with the delivery, and first impressions the two sofas seem good quality,and when I pointed a mark in the leather they took a photo as proof and reported it.

Had exceptional service from Ian in store, explained what we needed and guided us through the available options, quick, efficient and very happy with purchases.
Thank you Ian!

Delivery personnel were very good in all they did and very good with there describing everything they were doing

The service we have received has been exceptional. From walking in to the store in March where Ian was informative, professional, helpful and not pushy through to delivery yesterday where Dalton and Lewis were fabulous. They were polite, efficient and truly professional. Absolutely recommend this company 👌

Very relaxed looking around no pressure, Ian was very helpful service 10 out of 10.

We love our new sofas. Great fabric and colour. We felt informed at every step in the process. Delivery was 4 weeks earlier than quoted. Communication about delivery was excellent and the lads that delivered them were polite, professional and efficient.

The salesman who helped us was Ian and I can honestly say what a wonderful,informative guy he was he helped enormously in guiding me to what my needs were. He was warm friendly and made our visit a joy.

Excellent service in store.
Delivery and installation by a professional team.
Very stylish and high quality sofas.

Ian was very helpful, knowledgeable and didn't push us into buying the sofa. Explained all our options, made it a pleasure to buy the sofa

Brilliant experience, all round highly recommend

Was lovely serve in the store really helpful..the delivery staff were very pleasant...the only thing was the time it took to be delivered far to long ....

Great customer experience from start to finish - very swift, no stress. Love the tv ads and store layout; staff in the store were helpful and knowledgeable; communications re delivery were regular and clear; delivery team right on time, very pleasant team, set-up settees no hassle. Gorgeous leather settees, perfect. Happy, happy - highly recommended.

We recently visited the shop and liked the furniture we saw so returned to have a second look and found a sofa and two chairs we really liked and with the help of Ian who listened to what we were looking for and talked us through colour schemes and options we bought exactly what we were wanted.He was so helpful ,friendly and made it all a pleasure along with his collague we cant wait for the furniture to arrive