So we went to 2 different poltronesofa stores. 1 in Newport where we were in there for 40 minutes looking at sofas and not 1 staff member came to speak to us. I was ready to buy. 10 seconds in the one... Se mere
Lokation
Skift lokation3-4 Cardiff Gate Retail Park, Dering Road, CF23 8NL Cardiff, Glamorgan,, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Visited this shop recently and was welcomed straight away, everything explained, we were left to wander at our leisure and when we decided which sofa we would like Richard was extremely helpful and ex... Se mere
SCS sofa & furniture complaints group on facebook 14,000 members!!! Says it all .... My experience as a customer is that they are unprofessional I would advise everybody to avoid this company... Se mere
Virksomheden har svaret
Dealt with by Joe who gave us all the information as far as we were aware until we read our email upon returning home. Unfortunately he omitted to tell us the price of delivery for One chair. Whic... Se mere
Virksomhedsoplysninger
Om poltronesofà - Cardiff
Skrevet af virksomheden
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrevet af virksomheden
Kontaktoplysninger
3-4 Cardiff Gate Retail Park, Dering Road, CF23 8NL, Cardiff, Glamorgan,, Storbritannien
- 0191 731 3300
4,6
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thank you from in store to delivery…
Thank you from in store to delivery drivers can’t fault thank you
21. juni 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
The gentleman who served explained…
The gentleman who served explained everything in detail and gave us time and space to make up our minds . Also gave us other services that you offered .
11. juni 2026
Besvarelse fra poltronesofà - Cardiff
Ciao Anne,
I hope you are well and thank you for your review.
We’re pleased to hear you had a positive experience with us on your recent visit to store.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
We visited Cardiff Gate store and…
We visited Cardiff Gate store and greeted by Leighton.
He was very polite and informative about the sofas we have chosen.
Start to finish,a pleasant experience and we look forward to the delivery of our leather sofas.
13. juni 2026
Good experience
Made to feel welcome and salesperson very knowledgeable and informative of the products on sale.
13. juni 2026
Besvarelse fra poltronesofà - Cardiff
Good Afternoon Terence,
I hope you are well and thank you for your 4* review.
Its important to us that customers do feel welcomed into store so I am pleased to see that you had a positive experience on your recent visit.
If there’s anything we could have done different to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Great Sofas.
The time, knowledge and expertise shown by the staff. The range and quality of the sofas.
9. juni 2026
The staff were so friendly and…
The staff were so friendly and knowledgeable. There was no pressure which was nice too
4. juni 2026
Leather recliner sofa
Ordered a recliner leather sofa, did have a long delivery time but we were happy to wait. Sofa is lovely and good match to our suite. Delivery men were fab. Very happy with service.
3. juni 2026
Excellent experience
Staff were very helpful and the lady who served me, Kim was brilliant she knew everything about the settee and chair I wanted and made purchasing very easy,I would definitely recommend a visit.
2. juni 2026
Very quick and efficient delivery by…
Very quick and efficient delivery by delivery men.
Tracking system is useless.
It first said 7ish,then changed continuously,eventually 11ish.
3. juni 2026
Very helpful staff without pressuring…
Very helpful staff without pressuring the customer
29. maj 2026
I’m going to make this short and sweet…
I’m going to make this short and sweet the whole experience from start to finish was bloody marvellous
30. maj 2026
The two delivery men were excellent and…
The two delivery men were excellent and efficient thank you
30. maj 2026
Amazing place to buy furniture.
Leighton who looked after me while I was in your Cardiff Gate Store was very helpful and knowledgeable. He wasnt pushy and allowed me to wander through the store browsing and answering questions I had. He was probably the deciding factor when it came to my choice of store. Also the different furniture that could be matched with the various material available was another deciding factor.
23. maj 2026
Very helpful in store
23. maj 2026
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