So we went to 2 different poltronesofa stores. 1 in Newport where we were in there for 40 minutes looking at sofas and not 1 staff member came to speak to us. I was ready to buy. 10 seconds in the one... Se mere
Lokation
Skift lokation3-4 Cardiff Gate Retail Park, Dering Road, CF23 8NL Cardiff, Glamorgan,, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Visited this shop recently and was welcomed straight away, everything explained, we were left to wander at our leisure and when we decided which sofa we would like Richard was extremely helpful and ex... Se mere
SCS sofa & furniture complaints group on facebook 14,000 members!!! Says it all .... My experience as a customer is that they are unprofessional I would advise everybody to avoid this company... Se mere
Virksomheden har svaret
Dealt with by Joe who gave us all the information as far as we were aware until we read our email upon returning home. Unfortunately he omitted to tell us the price of delivery for One chair. Whic... Se mere
Virksomhedsoplysninger
Om poltronesofà - Cardiff
Skrevet af virksomheden
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrevet af virksomheden
Kontaktoplysninger
3-4 Cardiff Gate Retail Park, Dering Road, CF23 8NL, Cardiff, Glamorgan,, Storbritannien
- 0191 731 3300
4,6
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great staff very informative about the…
Great staff very informative about the chair we purchased all round good service
7. juli 2026
Besvarelse fra poltronesofà - Cardiff
Good Afternoon June,
Thank you for taking your time to leave us a 4* review.
I am please to see that you are happy with the experience received and that the Sales Advisors in Store were very informative.
If there is anything we could have done to make it a 5-star experience, we’d really appreciate your feedback. If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Kindest Regards,
Lauren - Poltronesofà at ScS
Social Media Team
Kiri and Kim were very friendly
Kiri and Kim were very friendly. Let usbrowse undisturbed but regularly asked if we had any questions. We were there about two hours in total trying and comparing suites. Even made us a latte each. Great service from the store.
3. juli 2026
Made to feel welcome straight away.
Made to feel welcome straight away.
Looked after our needs and was very helpful to ensure we ended with what we wanted.
3. juli 2026
The men very polite efficient and quick…
The men very polite efficient and quick made sure we were happy with the service well done boys
3. juli 2026
Informative and non pushy sales team
Informative and non pushy sales team. Really helpful and explained everything exceptionally well! Top stuff.
13. juni 2026
Efficient service and clear…
Efficient service and clear communication from day we purchased through to delivery.
Delivery was before estimated time on delivery day.
Great service.
1. juli 2026
They arrived on time
They arrived on time. They were courteous. Took all the delivery boxes and wrapping. They positioned it in almost final place; we only had to move it a little. Would use them again.
3. juli 2026
Efficient and kept informed
3. juli 2026
Besvarelse fra poltronesofà - Cardiff
Ciao Emma,
Thank you for your review and for sharing your feedback.
We’re pleased to see that you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Poltronesofa at ScS
Social Media Team
The service from attending the store
The service from attending the store, to being advised on colours and specifications to ordering and delivery has been exceptional. Love the furniture we bought for the Living room and Conservatory.
2. juli 2026
Timeing polite and careful.
2. juli 2026
From start to finish 100% happy
From start to finish 100% happy. The staff from the shop to the delivery were very friendly and very helpful and everybody made the experience of furniture shopping easy. The settees are absolutely stunning and the quality is top notch. We are very happy with our purchase. Thank you
2. juli 2026
Purchase of new furniture
Great customer service Show room immaculate. Great range of furniture.
Delivery on time with notice given prior.
Nice coffee
1. juli 2026
Excellent experience
The experience of purchasing was really good. Apparently we bought when Poltronesifa went live & we were the first to purchase one of these.
The delivery company were a credit to you.
So overall a very well done.
1. juli 2026
The guys who put it together were…
The guys who put it together were fantastic , didn't take them long
27. juni 2026
Was exceptionally helpful
Was exceptionally helpful without being pushy, found us the best deal and made a good cappuccino 🤪👍⭐️
27. juni 2026
The delivery men kept me in touch as to…
The delivery men kept me in touch as to timing and were extremely very friendly and careful with the furniture.
25. juni 2026
Warm welcome
Warm welcome. Cheerful helpful member of staff who left me to wander freely available for advice but not invasive.
21. juni 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.