Initially the service was poor - delayed delivery, poor quality product and no response to my complaint. However, once I contacted the CEO, Luke, direct using his email from a review, everything was p... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good quality school shirts delivered promptly with good communication regarding postage. Easy to order from and a good range of suppliers and styles of shirt.
Great quality uniform. My daughter prefers the trousers from here to other outlets we have used previously. Good sizing options and prices. Using Klarna as payment is so good to help struggling famili... Se mere
Virksomheden har svaret
Over the holidays I struggled tremendously to find shirts for my son with SEN needs and sensory issues, I purchased from the School Uniform Shop, and they were sadly to big, after emails with Beck... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
School Uniform Shop has been selling clothing online since 2001, and supply all-ethical School Uniform which is also great value: School Uniform that matters. School Uniform Shop is an approved stockist, and online retailer of the brands One+All, Banner, David Luke, Trutex, Winterbottom's, Akoa, Falcon Sportswear, Juco, Chadwick Teamwear, Grass&Air, Term Footwear, BagBase, William Turner, Carta Sport, Mirak, and Mitre. All of our products are sourced through the manufacturers' official distribution channels in the UK. Our family business values are Ethical, Sustainable, Responsible. To us they are so much more than words - they drive everything we do. This is why we've been recognised over the years for our continuous efforts, always striving for the best for our customers, but at a minimum cost to the planet, and with a positive social impact. Being ethically transparent as a business is so important to us, which means stocking products that are both sustainable and ethically sourced. We "walk that talk", unlike many of our competitors. School Uniform Shop are committed to providing a great service, and premium quality school uniform from trusted brands. We take our role as school uniform suppliers very seriously, our goals are to help preserve the future of our planet for generations to come. Putting us on the right side of history.
Kontaktoplysninger
Unit 1, Haywood Lodge Farm, HR2 9RU, Hereford
- 01432 343532
- sales@schooluniformshop.co.uk
- www.schooluniformshop.co.uk
4,8
Fremragende
386 anmeldelser
Ingen nylige anmeldelsesinvitationer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
Great service, with quick delivery and quality uniform.
17. juni 2026
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We are grateful for your kind 5 star review and thank you very much for shopping with us. Hope to see you again soon.
Amazing team
Amazing team, with great customer service! Would definitely use again for school based costumes :)
28. maj 2026
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Thank you very much for your generous 5 star review and for your custom.
Extremely prompt service
I found the School Uniform Shop through a search engine, looking for a pair of sports shorts that our school's outfitters would take a couple of weeks to supply. School Uniform Shop not only provided them for £10 less, but they were shipped within the hour.
13. maj 2026
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I'm glad to read we are able to be competitive in price and we can get the sports shorts to you speedily. Thank you for shopping with us and hope to see you again soon.
Great quality school shorts
Great quality school shorts. Better quality than the equivalent at M and S or Next. My son is 12 but 5 ft 7 in tall so no grey shorts available from the usual retailers like Asda, Sainsbury’s either. The senior sizes offered were exactly what we wanted. Easy to order and delivered within 48hours. Brilliant
26. maj 2026
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Thank you very much for your kind review and for shopping with us - it's great to read we have just the size of shorts your son needs.
I ordered a school tie
I ordered a school tie , which your website said in stock, and a 2day delivery. My item never arrived and when I phoned and spoke to a representative, I was told that it hadn't been despatched due to it not being in stock. I ordered this item for a friend who was attending a school friends funeral, I have let him down due to your awful service
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra School Uniform Shop
Dear Colin,
Thank you for coming back to me with your order number.
Having now personally looked into order 2****5, I can confirm that unfortunately the tie was out of stock at the time of your order despite incorrectly showing as available on our website. I can also confirm that a full refund has now been processed for you.
I wanted to sincerely apologise again, not only for the inconvenience caused, but particularly because of the circumstances surrounding the order. Knowing the tie was needed for a funeral for your friend’s school friend makes this even more upsetting and I am genuinely sorry that we let you down at such an important time.
Whilst stock errors can occasionally happen, we fully appreciate that this does not lessen the disappointment or distress caused to you and your friend on this occasion.
Thank you for bringing the matter to our attention and for giving us the opportunity to investigate it properly. We will also be reviewing why the stock level was incorrectly showing online to help prevent this happening again in future.
Please accept my sincere apologies once again.
Kind regards,
Luke Conod
Dear Colin,
Thank you for taking the time to leave your review and I am genuinely very sorry for the disappointment and inconvenience caused.
You are absolutely right to be frustrated, particularly given the circumstances surrounding the order. Having ordered the tie for a friend attending a school friend’s funeral, we fully understand this was not simply a routine purchase and I am very sorry that we let both you and your friend down on such an important occasion.
We pride ourselves on both our service and communication and on this occasion we clearly fell short of the standards we expect from ourselves.
Would you be kind enough to send me your order number as I would like to look into what went wrong? My email address is luke@SchoolUniformShop.co.uk
Kind regards,
Luke Conod
SchoolUniformShop.co.uk
Superb service
Superb service! Order two short sleeved blouse for my daughter early Friday morning with the 2 day delivery option. They arrived the next morning! Highly recommend!
1. maj 2026
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We are very grateful for such an enthusiastic review. Great to read your daughter's school blouses got to you speedily. Thank you for shopping with us, and for your kind words. Hope to see you again this back-to-school!
So glad I found this company.
So glad I found this company.
My daughters school had stopped selling the skort in her school colours but this company had just what we needed.
Nothing was too much trouble customer service was outstanding thanks
15. april 2026
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It's great to read we could step in when your daughter's school discontinued the skort. Thank you for shopping with us, and for your kind review. Hope to see you again this back-to-school!
Great website
Great website, easy to use, sizes are spot on measured my daughter and blouse fits perfectly. Super fast delivery, really impressed
6. marts 2026
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Great to read your daughter's uniform fitted perfectly. Thank you for shopping with us, and for your kind review. Hope to see you again this back-to-school!
Jumper
I bought jumpers for my child school and the quality of the jumper is amazing it also says on the lable do not iron and you def dont have to which is great for me as I hate ironing 👌👍
26. januar 2026
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Great to read the jumpers have saved the ironing! Thank you very much for your kind review and for shopping with us.
Another great experience
I've used this company before as they offer the best school trousers at great prices. Once again, my experience was fantastic - quick delivery, really good quality trousers and well packaged. I highly recommend School Uniform Shop!
16. januar 2026
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Thank you very much for such a positive review and for your recommendation. We are grateful for your custom, and hope to see you again soon.
I have used this company to purchase…White school dhirts
I have used this company to purchase white short sleeve school shirts , competitive price and quick delivery. Excellent quality , proper sizing and they wash repeatedly without becoming limp and keep the sharp white colour which makes the uniform always look smart. Exactly as described
28. januar 2026
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The shirts staying sharp white and well-fitting is great to read - good quality school uniform is always worth it. Thank you for your custom and hope to see you shopping again.
The trousers are of a very high quality…
The trousers are of a very high quality - the fabric is comfortable but tough and looks very smart. These are the only trousers my very picky son will wear … the cut is very comfortable for him. Delivery was prompt. Will be back for more school trousers as and when we need them. Thank you :)
27. januar 2026
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It's great to read the trousers suited your son. Please do come back when he needs the next pair - we are very grateful for shopping with us, thank you!
you'll have to know because of how good the leather is.it is not a 5 it is a 10 i love it
I absolutely love it because of the quality and the leather is just a 10 it is a worth of 19 quid i love it
12. januar 2026
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Thanks very much for taking the time to write your kind review - glad you enjoyed the product!
Super efficient and prompt delivery
Super efficient and prompt delivery. If you’re after three quarter length sleeve blouses and are struggling with the sleeves being too tight then this is your company. The sleeves are roomier so more comfortable for my daughter. My daughter is very tall so the usual companies don’t cater for her measurements. School uniform shop offer excellent quality and nice looking blouses too.
20. november 2025
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It’s great to read that the variety of uniform we stock has helped you find the uniform that your daughter needs. Thank you for your custom, and very much hope to see you shopping with usagain soon.
Happy with the ordering process and…
Happy with the ordering process and received quickly. Great to be able to get boys trousers in waist size and range or lengths. The loyalty points are really useful too. Just placing my second order and seen that I’d got £5 worth of points I could redeem which was a nice surprise!
23. november 2025
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It’s great to read that you are enjoying using the loyalty points - thank you so much for shopping with us, and look forward to seeing you again soon!
Duplicate Orders
UPD. Refunded. Thank you very much
UPD. Today, customer service called to apologise and offer a full refund with a discount for a future purchase. I am glad the shop is run by real people who really care.
Unfortunately, the case took me several nights to sort out for myself and deliver the findings to the shop's service, so I cannot say it was a positive purchasing experience, otherwise I would give 5 Stars for the quality of the goods delivered.
I'm grateful for your personal contact today. I hope that identical orders placed within minutes of each other will be handled with proper verification from now on.
---
Please make sure to check your accounts for double transactions - I was debited twice for the single purchase, the duplicate is recorded as paid and partially dispatched on my online account with the shop for 4 weeks - І placed one order for four items a month ago, but today discovered that there were two identical ones on my account and I had been charged twice.
I did receive the four items from my original order, but the duplicate order was never dispatched - and how could I possibly raise a concern about not receiving items I never ordered?
The products weren’t cheap but were acceptable for the price, though they’re definitely not worth paying double for. The delivery itself was a complete mess and required several emails and follow-ups. It's frustrating experience, to say the least.
20. oktober 2025
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Besvarelse fra School Uniform Shop
Hi Julia
Good to speak with you today and I am really pleased we were able to sort this out for you as soon as you made us aware .
Luke
Hi Julia,
Thank you for taking the time to leave your review, and I’m really sorry to hear about the frustration you’ve experienced — this is absolutely not the level of service we aim to provide.
I’d really like to get this resolved for you as a matter of urgency. I’ve checked our system but I’m unable to locate your order without more details. Could you please email me directly with your order number (or the full name and postcode used on the order) so I can investigate the duplicate transaction and get this sorted straight away?
You can reach me at luke@schooluniformshop.co.uk.
Thank you again for highlighting this — once I have your details, I’ll look into it immediately and put things right.
Best wishes,
Luke
School Uniform Shop
Excellent customer service
Excellent customer service, I was very pleased with the response and how helpful they were. The quality of the school trousers is very good and I will definitely purchase again.
12. november 2025
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it’s great to read that our customer service was up to scratch and the quality of the uniform is very good. Thank you for shopping with us and I’m very grateful for your kind review.
Great quality, fast delivery
Quality of the clothes was great. The only trousers I have found which fit my 13 year old well.
Very durable.
Delivery was very fast. Will be ordering again.
25. september 2025
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Is great to read that you’re able to find the trousers your 13-year-old needs. Thank you very much for your kind review and we’re very grateful for your custom.
A great range of good quality clothing…
A great range of good quality clothing in sizes that include ones that can be more difficult to find. Good customer service with friendly and helpful staff.
17. september 2025
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I'm glad you were able to find the sizes you needed with us online. Thank you for your kind 5-Star review and thank you for shopping with us - hope to see you again next time.
Super quick delivery
Super quick delivery, I applied a free delivery code from their website and even though it was standard delivery, it delivered the next day! The quality was pretty good and the price was lower than most retailers.
18. september 2025
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Besvarelse fra School Uniform Shop
It's great to read that we got your uniform to you quickly and at a competitive price! Thank you for your kind 5-Star review and for your custom - hope to see you again next time.
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