Hi chose these products as they looked great on line albeit at a premium price, they arrived quickly and had ongoing communication re delivery times from Sanctuary The products are in deed o... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great products, prices and communication from queries to dispatch. The delivery driver was really helpful too. Perhaps a phone call / message to give you a specific time slot would help but it di... Se mere
Very disappointing experience. I had a very small window in which to receive the goods, so I contacted the company in advance and timed my order based on the delivery timeframe they gave me. I... Se mere
The true definition of five star customer service !!! Big shout out to Matthew especially. On top of that, they stock a huge selection of brands and options - there's not much to fault them ✨️
Virksomhedsoplysninger
Skrevet af virksomheden
Sanctuary Bathrooms is not your normal Bathroom company. All of us here are passionate about providing our customers with the best service and prices we possibly can. Don't just take our word for it, why not have a read of just some of our testimonials from very satisfied customers. We are a family run, UK based, bathroom business with more than 25 years experience and many years as an established online bathrooms specialist, Sanctuary Bathrooms prides itself on offering a high standard of personalised customer service which is second to none. Sanctuary bathrooms specialise in the supply of high quality bathroom suites and quality items for your bathrooms. Our range includes freestanding baths, baths, bathroom furniture, shower enclosures, bathroom taps, basins, recess shower doors, shower trays, walk in showers and everything you need for the bathroom.
sanctuary-bathrooms.co.uk
Skrevet af virksomheden

Kontaktoplysninger
Units 5, 6 & 7 Evans Business Centre, LS12 2EP, Leeds, Storbritannien
- 0113 244 4400
- info@sanctuary-bathrooms.co.uk
- www.sanctuary-bathrooms.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 26 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
High level and low level Burlington toilet purchase
Stunning toilets of which I bought twice. However, 2nd time arrived with no ornate support brackets. Appeared you have to purchase separately. Like first time toilet appearing with no loo seat again purchase separately .But while ordering 2nd time around I changed my mind about colour of hinge and loo seat handles ,from gold to chrome! While on phone to supplier he told me there is a 41 pounds price difference meaning they will refund me the money. Which was a good while ago. I reminded them while ordering brackets and that was a few weeks ago but not forthcoming as yet also wrote reminding of refund, he said it was in process. That was on 2nd June .That aside out standing product with amazing flush. Truly jaw dropping beautiful . That was the high level Burlington toilet . I've yet to have installed the low one. Claire Wilson . Douglas
Excellent price and speedy delivery
Wonderful service
I wished to replace my Vado electric shower, Sanctuary offered the best price. Ordered online one day, it arrived early morning the next.
So pleased with the service the company…
So pleased with the service the company provided, the item arrived within a couple of days & very well packaged. Will definitely be ordering from the company again. Thank you 5⭐️
This is the second purchase I have made…
This is the second purchase I have made from Sanctuary and second time I’ve had a smooth, efficient experience. All products are great prices and helpful customer service who I spoke to when changing the delivery date. Would recommend and would buy from again.
Great price for an older model V&B…
Great price for an older model V&B toilet and great support when I had a query.
Ordered a range of products all of…
Ordered a range of products all of which have been great quality. Very helpful follow up support where items have needed to be exchanged or delayed in shipping. Matthew in their customer services team has helped us every step of the way, a great service.
Great communication and speedy and…
Great communication and speedy and efficient delivery service. The Vado shower shelf was delivered in two days and is fab, very good quality. The Burlington vanity unit arrived separately, with a call in advance from the courier. It won’t be opened for a week or two but looking forward to seeing it. I’d definitely use Sanctuary Bathrooms again.
Great communication and excellent…
Great communication and excellent prices. Cheapest for almost all Burlington products we required. Well packaged and communication excellent when slight delay by manufacturer.
Very helpful driver
Returns expensive
Ordering was easy but delivery not so good as the courier left a large bath tub at the gate of our home which is unoccupied at 6.50am with no phone call or notification it had been left. Luckily the builders turned up at 8am…. Accept this is not the fault of Sanctuary but thought I should mention this.
Unfortunately I ordered the incorrect item and again Sanctuary were very good at accepting the return and made all the appropriate checks before accepting the return. The reason I gave 3 stars is because of the high return fees. I accept the courier charges which I have no issue paying although a little high at £80, but I found the repackaging charge of 10% of the cost of the item was unfair. The bathtub had all the wrapping still in tact but the cardboard box had been cut open on one side and this is why I was charged this amount of £55. I don’t believe a cardboard box or placing the bath tub in it, is that expensive and this was a little disappointing.
Next time I will be more careful when reading item descriptions. Expensive error which cost me £135 for something I didn’t keep!
Good product and delivery
Good product, very fast delivery and good communication about the deliver
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