Samtronic Anmeldelser 

I ordered a games machine for my 50th birthday (I helped my wife out by buying my own present for her); left it a bit late so was worried it wouldn't arrive in time, but it was with me in 2 days!

I'll be honest, I wasn't 100% sure but the idea of the machine was too strong to resist. It looked great on the adverts and I thought £225 was a good price for what I was getting. But there was still a small part of me that wasn't really sure if it would turn up and, even if it did, how good it would be.

Well, rest assured it did turn up, it works and it is great. The customer service was great when I needed it (I needed to check a courier status issue, which was quickly resolved).

Mostly, I am just here to reassure people that if you are thinking of buying a games machine from Samtronic, don't worry or hesitate. They are legit and you will receive it, and not only that but - based on my experience - it will be quick and if there are any troubles, the customer service team will sort it out quickly.

Just received the retro gaming system and all I can say is it’s pretty good.

These guys have one of the coolest laptop gaming system I’ve seen!! Their customer service and shipping services are one of the best I’ve dealt with! Thanks again for this fun toy!

I ordered a 14" 5000 game console having seen an advert on Facebook. I was nervous at first but as soon as I received my tracking number from UPS (which didn't take long) I was happier. I am delighted to say that the console arrived this morning, given that this travelled from Hong Kong to the UK it arrived pretty quickly, was well packaged and arrived in good condition.
The console is well built with good options to connect to external devices.
I haven't had the chance to play many of the games yet but I am hugely excited about the vast number of retro games from my childhood that are available.
At the moment I am very happy with the speed of delivery and quality of the console. Samtronic's communication is also good in fairness,
On opening the box I thought that the power adaptor was missing and e-mailed Samtronic. I got an immediate reply apologising and saying that a new one would be sent out, no questions asked and an extremely fast response.
It turned out the power adaptor had been included and had dropped on the floor and under the sofa when I opened the box! So this was 100% my fault and not Samtronic. I just mention this for how impressive their speed of response was when I flagged I thought I had a problem.
Thanks Samtronic, great job!

This is my review for the Samtonic 14inch Black Game Console 2 Player with 5000 Games. This was ordered directly from their website, and paid by Paypal for added payment protection. I am resident in the United Kingdom.
Thank you Samtronic for your reply to this post, I realise you are trying to get your customer ratings up, it is always difficult and TrustPilot is a great site to reply to customer feedback and develop a better relationship for Sales and Customers. Package delivered originated from Chino-MicroElectronics Co. Ltd.
2nd September 2024 - Today I received my "UPS" tracking number - My order was placed 29th August 2024 so 2 days would make 30th August 2024 (approx),
3rd September 2024 - UPS have received goods and item has shipped - delivery date approx 5th September 2024.
4th September 2024 - Package still in transit, but checked in by UPS at 13:20 and 13:24.
5th September 2024 - Package landed at Dubai 3:23pm Local Time, and took off again at 5:36pm and it is now back in transit from 6:01pm.
Arrived at Cologne, Germany at 10:30pm, Left: 4:00am
6th September 2024 - Package arrived in Stansted (UK) at 3:29am, was taken to UPS at Paddock Wood, Kent at 6:21am and went out for delivery at 8:58am.
Delivery Today - 11:30am-3:30pm - 3 Days Total from UPS getting the parcel to actual delivery..
Console delivered safely at 2:15pm UK Local Time.
Rating upgraded from 3 to 4. Final review to follow
Been playing this since received and i can confirm its well made and had all 5000 games and some great classic games for the era. The rating is now updated from 4 to 5 - and I will review the console in full later over the actual build, connections and features.
Final Review:
I had ordered the 5000 games, 2 player of which they very kindly put in an extra controller free of charge. It was delivered with the power adapter, two replacement buttons, the joystick, which doubles as a handle, a small spanner, and an instruction manual..
On the rear of the console are 2 x USB A sockets, a TF card socket, a volume control, a reset button, a VGA connection for a monitor, and an HDMI socket, plus a socket for the power adapter.
The other controller was a wired Xbox type controller with a USB connection. The front is secured shut by a metal latch and the joystick becomes the handle to carry which when unscrewed can then be inserted into the main console as the main joystick
Once the console is powered up, there is a power display which shows a battery indicator showing you how many bars of power remain and LED on/off button and a DC 12 V on/off button, a start button and a play/pause button plus pause button. The changing colour LEDs can be switched off if not required. The case is made of metal which gives it that heavy weight.

Clearly a scamming company I asked them why their profile on trustpilot was never claimed.....then they blocked me.... something to hide I fear ... Stay well clear!!

I purchased a portable 14 inch screen gaming system from Samtronic. At first I was hesitant to buy because I never heard of this company before. I'm happy that I did because the gaming system is just as advertised and reminds me of my childhood games. I later reached out to the company to buy an additional controller that they used to advertise. They added it back to the website so I was able to purchase that too! The gaming system is very well made and a lot of fun! Customer service is excellent! They continue to add new products that I may want in the future. I highly recommend Samtronic.