Samtronic Anmeldelser 

169
•
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The Arcade Machine Samtronics is awesome Arcade gaming fun brings back all the Old School games you played as a kid and has the games you played as a teen all and all this machine has all you wwnt in... Se mere

Bedømt til 3 ud af 5 stjerner

The battery door is very flimsy and needs tape to be secured. Battery charging status is a bit of a mystery, needs a led to tell you when its charging when the system is off. Adding a favorite gam... Se mere

Bedømt til 5 ud af 5 stjerner

Absolutely love our Samtronic 15” 4:3. I bought it for my son and he can’t believe how great the arcade games were back in the day. Got me back into gaming again after years. Streetfighter 3rd Strike... Se mere

Bedømt til 5 ud af 5 stjerner

Arrived on time everything advertised was in the box neatly packed safe packaging.System was fully charged great for right out the box play and,you could easily just plug in the adapter anyway.Games p... Se mere


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

169 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 57 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(169)

84 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

The Arcade Machine Samtronics is…

The Arcade Machine Samtronics is awesome Arcade gaming fun brings back all the Old School games you played as a kid and has the games you played as a teen all and all this machine has all you wwnt in the Gaming experience if you are a true gamer like I am you won’t this get away. Worth every Dime!!!👍💯👌❤️

20. oktober 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Well, its alright.

The battery door is very flimsy and needs tape to be secured. Battery charging status is a bit of a mystery, needs a led to tell you when its charging when the system is off. Adding a favorite game should not need you to switch to the options side and find the game again, should simply be doable while looking through the directory. Game selection should be thoroughly arcade and more in depth, console titles, especially console fighting games are useless when you have the arcade version. Some games have quite a bit of slowdown, really should not happen for something at this cost when I compare ot to other retro devices.

Now for the positive, the screen is nice and matte, the unit feels solid, having more options to swap out roms would be ideal.

I have the premium version.

22. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great product

Great product. I purchased the 15 inch deluxe edition. Fast shipping for those of us in the USA. The game selection is great. The menu set up and search functions are also great. If you are looking for that nostalgic feeling, this is the machine for you.

16. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I’m from the U.K.i received my 15inch…

I’m from the U.K.i received my 15inch Samtronic arcade machine about 2 weeks ago.Their product is absolutely brilliant.it really feels like playing an arcade.not only the arcade is brilliant so is their top notch customer service.top customer service goes a long way in selling products and they definitely know that.i message them and u get answered back very quickly.like i just said im from the U.K and they from H.K. 8 hours difference.i can’t fault them. Thank u

8. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

After searching for a retro game device…

After searching for a retro game device that will meet or exceed all of my wishes I found the Samtronic 19" Two Player system. Amazing build quality, incredible 19" screen, great joystick and buttons. And 5000 classic arcade games. I am so pleased with my Samtronic.

16. oktober 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

The Scrren Was Frozen Out of the Box

The screen locked up from the moment I turned it on. I have carefully packaged it up. When I contacted customer service, I was asked to video the machine not working and they can talk me thru a repair. I am not IT. I also know when a product is defective. I just want my money back.

10. oktober 2026
Uopfordret anmeldelse
Samtronic-logo

Besvarelse fra Samtronic

Dear Tim,

We’re very sorry for the frustration and disappointment you experienced, especially as the console displayed a frozen screen when you first powered it on.

We would like to clarify that we have never intended to require you to repair the console yourself, nor have we refused your request for a refund.

When you first contacted us, we asked for a short video showing the frozen screen simply because we wanted to understand exactly what had happened to the unit. This is part of our normal after-sales process when a product is reported as faulty and does not require any technical knowledge or troubleshooting on your part.

Our consoles are tested before shipment to confirm that they are operating properly. However, because the console travels a long distance before reaching the customer, packages can occasionally experience impacts, drops, or rough handling during transit. In some cases, this may cause an internal component to become loose or damaged, even if the unit was functioning normally before shipment. Without seeing the condition of the console, however, we cannot determine whether this is what happened in your case. This is one of the reasons we requested a short video—we genuinely want to understand what went wrong.

After we did not receive the video, we contacted you again because we wanted to resolve the issue. When you later informed us that you had already packed the console and intended to return it, we offered an even simpler resolution: if you could provide a short video confirming the issue, we would arrange a full refund without requiring you to return the console at all. You could keep the unit and avoid the inconvenience and expense of return shipping.

We completely respect your decision to request a refund, and we are prepared to provide one. Our request for the video is not intended to prevent or delay your refund. We simply want to understand the cause of the problem so that we can investigate it properly and take steps to prevent similar issues in the future.

We sincerely apologize that our earlier communication may have given you a different impression. We remain ready to resolve this matter with you and hope you will give us the opportunity to do so.

Kind regards,
SamTronic Customer Service Team

Bedømt til 1 ud af 5 stjerner

Device is overpriced and you will get…

Device is overpriced and you will get much cheaper from other websites for the same console.

Also their SD card supplied was so bad that it "rusted" within a year and they made me spend $50 shipping a replacement. They claimed all $50 was spent on shipping which is ridiculous.

Stay away.

6. august 2026
Uopfordret anmeldelse
Samtronic-logo

Besvarelse fra Samtronic

Hello Gary,

We’re sorry to hear about your experience and we take feedback like this seriously.

We would very much like to look into your case and understand what happened. However, after checking our recent customer records, we have not been able to locate an order under the name “Gary Langford,” nor have we found a recent case matching the $50 charge you mentioned for an SD card replacement.

We certainly do not want to dismiss your experience, and there may be additional information we are currently missing. If you purchased a SamTronic product, could you please contact our customer service team with your order number, the email address used for the purchase, or any other purchase details? We will be happy to investigate the matter and review the SD card issue and the charge you mentioned.

Our goal is not to argue with you, but to make sure we have the opportunity to properly understand what happened and, if this was indeed a SamTronic purchase, do our best to resolve the issue.

Please feel free to contact us directly at info@samtronic.co. We sincerely hope we can clarify this matter with you.

Bedømt til 1 ud af 5 stjerner

From the beginning, the whole experience…

From the beginning the whole experience was just infuriating. upon receipt of the system I open the package and followed the directions on using the system, the unit only had power but no video then on my second attempt the unit had no power on either battery or AC so I reached out to your customer support only to be told "I have to open the LCD Panel and check the cable" I did this reluctantly and found the no issues, I was then told to open the unit completely and check the cables again while video taping my progress. I am a disabled U.S.Vet with cancer and I don't have the time to do all of this troubleshooting, just replace the unit or refund my money including the warranty that was purchased for just this situation.

14. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Retro Bliss

I have searched for years looking for tech that has all the arcade games I spent tons of money on as a child, teenager and adult. This has them all except one (Enduro the car racing game). The unit is well made and came within a few days of ordering. It has had many hours of use. I would recommend it to any retro game lover. Some driving and shooting games are hard to play as the arcade version had a steering wheel or gun as the main control. However, overall, value for money, a big thank you to the developers!

11. oktober 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Satisfied overall!

Prompt delivery. The product arrived in fine condition. It's very much fun to play and well built, although the user interface is rather cumbersome and the battery life is much lower than advertised. Still, it provides a very enjoyable and nostalgic arcade experience.

10. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great product and build quality

Great product and build quality. I was even surprised how well the X-box like controller operated. I did have a couple of questions on the secondary buttons which they promptly answered. I found one game I can’t figure out how to launch but hopefully that gets fixed at some point.

28. september 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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