1-bedroom flat rented in Cambridge for 10 months. Landlord was excellent. But 2 episodes of cleaning-related problems with SAB. 1st - flat was left extremely dusty after bathroom refurbishment during... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Have over a decade of rental experience with this company and it's been consistently first rate. Supportive and responsive to tenants' needs, delivered in a friendly way and underpinned by hig... Se mere
Renting a property can be time consuming and stressful. Abbie Hewson at Saint Andrews Bureau gives me full support on finding, managing and dealing with my tenants and property maintenance. SAB also... Se mere
We rented our house through SAB for 10 years before selling. Excellent service throughout. They used reliable, reasonable trades people for jobs needed. Property was almost never empty for over a week... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Saint Andrews Bureau Are the Leading Cambridgeshire, Hertfordshire, Suffolk And London Property Specialists Since 1959.
Kontaktoplysninger
The Barn, Downing Park, Station Road, CB25 0NW, Swaffham Bulbeck, Cambridge, Storbritannien
- 01223 352170
- cambridge@sab.co.uk
- www.sab.co.uk
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Pushed to complete early, left me homeless at Christmas, did not care
Initial experience of booking to view a let was good, then the dealing with the paperwork there were a few mistakes but dealt with well. It all fell apart just 4 days before handing over the keys, when I received an email informing me that my let had been cancelled because the previous client had not returned the keys. This email was sent at the end of the working day so I could not phone them back to ask what my options were, and left me essentially homeless as I had handed notice in on my current let as is normal. This is also the week before Christmas. I spent that night stressing out about how I was going to cope with the situation. My house move was all booked, utlities ready to be moved, standing orders for existing property cancelled and end of tenancy clean booked. A lot of this I had had to pay for up front as it is so close to Christmas.
The next day I was waiting at the office to speak to someone as to what I could do. The total lack of empathy was shocking, they did not care at all and didn't even offer to help me find something else. They even had the gall to point out that legally they did not have to do anything. So Happy Christmas to me, homeless through no fault of my own.
I have never had a problem renting before, I have never defaulted on a payment and never lost a penny off a deposit. Moving at Christmas is stressful enough and SAB pushed me to move before the end of my current tenancy, which given they must have known they had a problem with their existing client (she had gone none contact and the house was empty except for rubbish when I viewed it 5 weeks ago), to think they could turn it around in 4 days was unrealistic on their part.
18. december 2019
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