Royal Cars Anmeldelser 

My driver was the best! Most professional taxi company in the Oxford area always use it when travel and need to be on time

Booking via a phone call was easy. The taxi was punctual.

Hele vriendelijke en behulpzame mensen!

Als alleenstaande moeder had mijn dochter bij hen een leuke auto gezien. Omdat ik zelf weinig verstand heb van auto's, heeft Amin mij ontzettend goed geholpen. Hij nam de tijd om alles duidelijk uit te leggen en deelde zoveel mogelijk informatie, waardoor ik met een gerust gevoel een beslissing kon nemen.

Ik heb vervolgens mijn ex gevraagd om mee te kijken. Hij is met mij meegegaan en was het helemaal eens met de informatie die Amin mij had gegeven. Uiteindelijk is mijn dochter nu de trotse eigenaar van een mooie, goed onderhouden Volkswagen Polo!

Bedankt voor jullie tijd, eerlijke informatie, geduld en fijne service. We zijn ontzettend blij met de aankoop!

Punctual and polite

Came straight away, courteous, no problems

Car arrived early and was extremely clean, driver was polite and knowledgeable of the route, altogether an excellent service, I have now used this car service several times for airport runs they are professional and reliable and will use them again.

Excellent product, strong & good looking.

driver polite and helpful and made journey a pleasure . certainly i will use this company again on future visits to oxford

Booking was easy, cars arrived on time and driver was polite and friendly. Can’t recommend enough.

Both my drivers were lovely and very caring. They took me from one hospital to another and back again as I'm an in patient.they were great

We have had 3 journeys in last 2 days and all the drivers have been extremely polite and helpful. Very impressed.

On time. Good communication. Comfortable vehicle. Drivers friendly and polite. Reasonable fares.

Punctual, quick service
Friendly professional polite driver

On time, friendly and helpful driver

Several times I have found the on-line booking system unsatisfactory. This morning I attempted to book and paid for a taxi for 12.30 but it arrived at 10.30. I apologised to the driver and rang the office (very, very difficult!) and confirmed th 12.30 booking. At 12.45 I drove our guest to the coach station. As things stand, I will use Uber or another taxi firm until your on-line booking system is more user friendly.

Taxi arrived on time. The driver helped load our cases, which was very helpful. No radio playing, so a nice quiet journey - well done

I had booked a 3.30am taxi for a flight, which I’d made a point of raising upon booking with Royal Cars Banbury. Waiting outside my property the tracking link showed the car had arrived and I was stood out on the roadside 5 minutes before their arrival. When I called them at 3.28 as the car wasn’t visible, they said they had cancelled the taxi because they had tried to call me a few minutes before. Waiting outside my property had limited signal but I called them back a few yards up on higher ground and it still wasn’t even 3.30am. There was no apology, they just said they had cancelled it, yet the link/map showed the car still there. Banbury Royal Cars simply said that ‘the person who took the booking should have taken pre-payment for early mornings’. This suggests to me they never sent anyone out but again, when I called them later to discuss there was zero apology or remorse. I missed my flight for my second ever meeting of a new job. Absolutely appalling - we’ve used them before, never again.

The driver was kind and helpful but the dispatch sent the wrong type of car. We travelled with a wheelchair and requested an estate car, but they sent a people carrier which was difficult for the wheelchair user to climb into. We managed in the end and got to our destination in time but it could have been better if the dispatch listened better.

Easy booking, on time and pleasant drivers 😊