ROX - Diamonds & Thrills Anmeldelser 

Great service easy and simple to use *****

I recently had the pleasure of being assisted by Jess at Rox Diamonds & Thrills, and I can confidently say the experience was exceptional from start to finish. Jess demonstrated a rare combination of professionalism, knowledge, and genuine warmth that made the entire process both enjoyable and stress-free.

If you’re visiting Rox Diamonds & Thrills in Liverpool, I highly recommend asking for Jess—you’ll be in excellent hands.

Helen made our experience so easy! We live in Spain but whilst living in the UK my partner purchased my engagement ring at Rox! Helen communicated to us via WhatsApp, sending me pictures of the matching wedding ring. Our visits to the UK were very fleeting but the service was excellent 💕 We were recognised whenever we went in and everything worked out great! We are now back in Spain with two stunning wedding rings! I would highly recommend Helen and our Rox experience, a very personal touch 💕

Fast delivery and great price

Amazing customer service. Was served by the manager Jo.. what a great personal experience she offers.. welcoming, personal and friendly.

Good quality products, my husband and I have purchased jewellery from Rox a few times before. Beautifully packaged and excellent delivery.

The customer service from Chloe and Jill was fantastic. They did everything you would expect and more. As good an experience as I have ever had with an online purchase.

Great product choice on the website. Easy to navigate . Excellent service from the web team . My purchase arrived promptly . Packaging was fabulous . Thank you ROX

First class experience on choosing a replacement necklace, friendly, helpful, listening and so much more, beautiful item too.
Also ordered a bracelet online which was easy, quick delivery and lovely packaging

Ordered online and was delivered next day, really happy with the speed of delivery and service!

Having been a customer of Rox previously when I bought my engagement, I decided to go back again for my eternity ring. It was a lovely experience I felt very valued as a customer ( even though it had been many years ago) Excellent value and quality from a trusted and professional jewellers

We called into Liverpool shop before Xmas looking for a diamond necklace and the young lad called Euan was really good ,lots of patients with us getting a few different ones out and explaining about each necklace and diamond , they offered us a drink and we purchased a 1 carrot gold necklace , but they offered us this before they new we were going to buy one , what a gorgeous shop and staff they really were lovely and friendly

Fantastic experience when purchasing diamond earrings in Liverpool store. Jessica was amazing, so friendly, knowledgeable & patient while I decided. Myself, sister & mum were all treated to fizz without any pressure to buy. I’d popped in to look, I left with beautiful earrings which I’ve worn almost every day since! It was a really fun experience & I would definitely recommend the company & Jessica!

Oredering was easy, delivered on time and nicely wrapped, unfortunately the bracelet arrived with a very tight knot in it. Will have to take it to a jewellers to see if they can get it out without breaking it.

The lady on the online chat was outstanding. 5 stars for her alone

Chloe excellent on live chat and provided great answers and options for me

My fiance and I went to multiple jewellery stores and Giulia made sure to listen very carefully to all of our requests! She went above and beyond by quickly getting our ring resized as well.

Upon entering the store, Cynthia and her colleague acknowledged and greeted me in a friendly manner.

Cynthia asked me what I was looking for and informed me about the classification/grade of gold and diamonds on the earrings. She was attentive and told me that there were other styles if I wanted to see more.

I was invited to sit down where I was offered something to drink, to which I had a glass of Moet. After purchasing the gifts, Cynthia explained the diamond classifications specific to what I bought and provided insurance cover.

I am thrilled with my purchase and the high standards provided by Cynthia.

Was served today by the most lovely sales assistant who took time to find me exactly what I was looking for. This was in the Glasgow store. I unfortunately didn’t get her name, young, slim and blonde, but she’s an absolute gem.