Rocksteady Music School Anmeldelser 

814
TrustScore 4.5 ud af 5

4,4

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Mack has been an amazing drumming teacher for my son. He can be quite reserved, but he warmed to Mack incredibly quickly, which speaks volumes about Mack's friendly and engaging approach. My son was v... Se mere

Bedømt til 5 ud af 5 stjerner

My daughter has really enjoyed her Rock Steady sessions. She is generally a quiet, shy character, and has not played an instrument before, but now plays a few chords on the guitar, and was excited to... Se mere

Bedømt til 5 ud af 5 stjerner

Hi... My kids Fiza Faizal & Zayan Faizal we're part of bands played on the stage today at the Rock steady summer concert at slater primary school.. super happy and proud as parents seeing them perf... Se mere

Bedømt til 1 ud af 5 stjerner

Total waste of money at 40 odd quid. My son has been taught barely anything and they have missed around 2 months of lessons due to nobody being available to teach the lessons. All I got was a £10 refu... Se mere

Virksomhedsoplysninger

  1. Musikskole
  2. Uddannelsesinstitution

Skrevet af virksomheden

Weekly in-school band lessons that celebrate fun, individuality and creativity! Rocksteady’s inclusive approach helps children find a sense of belonging through new friendships and a shared love for music, whilst boosting social skills, wellbeing and confidence.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

814 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

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Har besvaret 92 % af deres negative anmeldelser

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4,4

Alle anmeldelser

(814)

197 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

My child loves Rocksteady

My child loves Rocksteady, it is her favourite time of the school week. We started in year 1 and now in year 3, the confidence it has instilled in her is worth the money alone, but the joy and an actual qualification is a definite bonus. We've had two lovely band leaders in callum and Stuart who have incredible patience and very encouraging towards the children. I love seeing their quarterly shows and you the progress they are making. The cost is a bottle of wine a week, a single meal from macdonalds or a 5th of a private music lesson, however you work out your budgets make sure you include this in it, you and your child will not be disappointed

20. februar 2026
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Besvarelse fra Rocksteady Music School

Hi Kathrine,

Thank you for your lovely review!

It's brilliant that your daughter loves her band lessons and that they've become the highlight of the week.

Building confidence while having fun and gaining new musical skills is what Rocksteady's all about - it's great that you've seen this first-hand through the end of term performances and your daughter's progress with her Trinity College music qualification!

Many thanks for sharing,
Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

Highly recommend

My sons confidence has come on leaps and bounds since joining and would highly recommend this!

20. februar 2026
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Besvarelse fra Rocksteady Music School

Hi Danielle,

Thank you for your 5* review.

It's great to hear that your son has gained so much confidence since joining Rocksteady and we hope he continues to enjoy learning alongside his bandmates!

Thanks for sharing,
Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

my granddaughter absolutely loves it…

my granddaughter absolutely loves it she has lots of confidence thank you to rocksteady brilliant

19. februar 2026
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Besvarelse fra Rocksteady Music School

Hi Michelle,

Thank you for your 5* review.

It's great to hear that your granddaughter loves her Rocksteady lessons and has gained confidence from learning alongside her bandmates - that's what Rocksteady is all about!

Many thanks,
Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

My son absolutely loves his Rocksteady…

My son absolutely loves his Rocksteady lessons. The tutor is very supportive and he has become so confident when playing a guitar. You are always kept up to date with what yoyr child is learning. Definitely recommend 👌

19. februar 2026
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Besvarelse fra Rocksteady Music School

Hi Joanne,

Thank you for your review and recommendation!

We're so pleased your son is enjoying his Rocksteady experience and that he feels supported in band lessons! It's great that learning to play guitar has also given him more confidence and that you've found it valuable to keep up to date with his progress and achievements.

Thanks for sharing,
Rocksteady Music School

Bedømt til 1 ud af 5 stjerner

All good until cancellation. About money not the kids.

Our daughter is a keen singer, so even though £45 a month is a lot during the current financial climate, we agreed to lat Martha give it a go for at least a term and do a concert. She was also asked to join school choir since, which we also have to pay for. Together it is a lot to pay so asked our daughter which she would prefer and she said choir. We agreed we would cancel Rocksteady for now and re-enrol when Keyboard is available. We have a date for her concent based on the song she has been learning. The next payment for the whole of March is due to come out on 20th Feb. Her concert is on the 4th March. We were told that if we cancel now she will.nyo be able to perform in the concert she has been working on at a cost of £45 a month. Seems they have you over a barrel. She would be devastated to not perform, so we have had no choice but to pay an extra £45 just so she can perform in the concert that we won't even be able to attend as they re-arranged it for the day of her grandads funeral. We were going to re-enrol once keyboard became available, but this business is clearly all about the money rather than the kids so will not be enrolling her or any of our other children with Rocksteady.

18. februar 2026
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Besvarelse fra Rocksteady Music School

Hi David,

Thank you for your feedback. Ensuring children have a positive musical experience that supports their wellbeing, confidence and passion for the subject is core to our mission, and the termly concerts are a really important part of that.

We completely understand you wanting your daughter to take part in this term’s performance and showcase what she’s learned, and a member of our team has now been in touch to resolve this for you.

If you need anything further, please don’t hesitate to get in touch with us again.

Many thanks
Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

Daz is absolutely amazing

Daz is absolutely amazing he is the best he gives so much energy and time to each child he works with 2 of my pupils who are SEN and wow what a difference he makes he includes them in everything and makes them shine not only is Daz amazing with the children our pupils but a total friendly guy to always has a warm welcome smile

13. februar 2026
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Besvarelse fra Rocksteady Music School

Hi Selena,

Thank you for your 5* review.

It's great to hear that your pupils enjoy their band lessons with Daz and that everyone feels included and part of the band - that's exactly what Rocksteady is all about!

He will really appreciate this feedback too, many thanks for sharing!

Rocksteady Music School

Bedømt til 1 ud af 5 stjerner

AVOID

I have paid £50 a month for two months with no lessons. Every week Rocksteady claim they will arrange a make-up lesson. No make-up lesson takes place and every week I receive another notification of another missed lesson. They refuse to refund me claiming my son will have 33 lessons by the end of the year despite being unable to confirm when lessons will start up again.

12. februar 2026
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Besvarelse fra Rocksteady Music School

Hi Amanda,

Thank you for your feedback and please do accept our sincere apologies for the disruptions to your son's band lessons this term.

We understand how much children look forward to their band lessons, and how important a consistent learning environment is for their musical progress. Whenever a band leader is unable to teach, we do everything we can to arrange a cover teacher to minimise disruption and maintain progress but unfortunately, this isn’t always possible.

This is not the Rocksteady experience we aim to provide and understand our customer service team have been in touch to arrange a refund in line with your child's minimum lesson count.

We’re very sorry again for the disruptions. If you’d like to chat through this further, please get in touch on 0330 113 0330 (local rate), or email info@rocksteadymusicschool.com.

Many thanks,
Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

My children have loved Rocksteady!

My children have absolutely loved Rocksteady. They have developed brand new skills, worked collaboratively as part of their bands and really enhanced their confidence and self belief. It’s been fantastic watching the little concerts that have been organised and how much my kids’ faces light up when they are on stage.

11. februar 2026
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Besvarelse fra Rocksteady Music School

Hi Dominique,

Thank you for your lovely review.

It’s wonderful to hear that both your children have loved Rocksteady and grown in confidence while learning new skills alongside their bandmates. Seeing it all come together at the end of term concerts is always such a proud moment - we’re so glad you enjoyed them!

Thanks for sharing,
Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

If your kids hate music lessons join Rocksteady as a band and learn to work together.

Just to let you know he hates Music lessons at school but LOVES Rocksteady with his band and your work for 2 years .

Carter his mate, joined his band as well due to his his experience.

10. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Rocksteady Music School

Hi Kavel,

Thank you for your 5* review!

We're so pleased that your son loves his Rocksteady lessons and enjoys learning music in a fun and inclusive environment!

It's great that his friend has also joined the band and we hope they continue to enjoy learning alongside their bandmates.

Many thanks,
Rocksteady Music School

Bedømt til 1 ud af 5 stjerner

Absolutely terrible company- you are…

Absolutely terrible company- you are literally giving these people money and your child is getting minimal (if that) in return. They like to use their 'minimum lessons' clause to justify lost sessions and why they wont refund you, paying a massive sum for a 30minute lesson in a group setting. They wont refund you when the instructor is off, unless you persevere and even then its a shambles. This program and company is a rip off and schools are in my humble opinion foolish to employ them. In my case the leader logged my son present when he wasnt, and logged absent when in school, lied about certain situations in the summer term which resulted in my son being told he couldnt do the end of term performance as had not seen him all summer term, then changed his story when I challenged it all - i urge parents to claim back for missed or lost sessions especially if known absences like paternity leave have occured, you should have been refunded for thise.

9. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Rocksteady Music School

Hi Anna,

Thank you for your feedback and we do apologise that your Rocksteady experience hasn't been the positive one we aim to provide.

We can't find an account in your name to look into this further but please do get in touch with our team on 0330 113 0330 or email info@rocksteadymusicschool.com so we can discuss this more with you.

Many thanks,
Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

Our son has loved rock steady

Our son has loved rock steady. He’s really found himself and as an extra curricular activity, it’s been perfect.

6. februar 2026
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Besvarelse fra Rocksteady Music School

Hi Portia,

Thank you for your 5* review.

We’re so pleased that your son's loved his Rocksteady experience and that he's found an activity he really enjoys and feels confident in!

Thanks for sharing,
Rocksteady Music School

Bedømt til 4 ud af 5 stjerner

Mixed feelings

There are definite benefits to Rocksteady and there’s no doubt at all my son enjoys the classes but there’s also some real downsides.
On the benefits
It does build confidence
It’s great the kids learn to work together and make new friendships
The concerts for parents are good

On the downside
There are a lot of changes at short notice, changes to who is taking the class with little consistency
Classes frequently get cancelled
Progress seems quite slow

All that said, our son does enjoy it.

2. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Rocksteady Music School

Hi Kelly,

Thank you for your feedback.

It's great to hear that your son enjoys Rocksteady and is building confidence while learning alongside his bandmates. The concerts are also a wonderful opportunity for you to see your child's new skills in action, and are a very proud parent moment!

We do apologise if there have been some disruptions to your son's band lessons this year. We know how much children value and look forward to their Rocksteady lessons so will always look to find cover for lessons when the usual band leader is unavailable. Unfortunately, this isn't always possible but we will always aim to provide catch up lessons, or issue a credit or refund, if it looks like your child won’t receive the guaranteed minimum of 33 band lessons by the end of the academic year.

Rocksteady’s unique way of teaching focuses on learning to play together as a band and teaches music as a language through listening and playing, which not only improves children music skills but also improves teamwork and social development. Children also all have the opportunity to achieve an exam-free music qualification, accredited by Trinity College, which is an incredible accomplishment as pupils progress their musical skills by simply doing what they love and having fun.

Hopefully this helps but if you’d like to chat through any of this further, please do give us a call on 0330 113 0330 or email info@rocksteadymusicschool.com.

Many thanks,
Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

We had a great experience with the…

We had a great experience with the recent Rocksteady concert in school.
We enjoyed watching our children perform confidently. The band leader was amazingly patient supporting and teaching our children to learn and love music. My son loves singing and he was one of the vocals and thoroughly enjoyed the songs with his band members. It’s my first time to see my son sing in front of others and he was really confident. Thank you to the team (Rocksteady) for this amazing performance!

19. januar 2026
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Besvarelse fra Rocksteady Music School

Hi Jocelyn,

Thank you for this great review!

We’re so glad that you enjoyed your son’s recent Rocksteady concert. It’s one of the most rewarding parts of the experience for children as they get the chance to showcase their new skills on stage. Plus, a real proud parent moment!

It’s also fantastic that the weekly band lessons have helped improved his confidence and he's now performing with pride.

Thanks for sharing!
Rocksteady Music School

Bedømt til 1 ud af 5 stjerner

Poor value for money

Musical progress is minimal and offers very poor value for money.

12. januar 2026
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Besvarelse fra Rocksteady Music School

Hi Jonathan,

Thank you for your feedback and we're sorry to hear you haven't been happy with your child's progress in their band lessons.

To explain a little bit more about our approach, Rocksteady teaches children to play music together as a band by focusing on fundamentals such as timing and synchronisation, alongside introducing instrument technique and performance skills. This makes learning to play an instrument fun and accessible to more children and removes barriers to music, which can boost confidence, wellbeing and life skills.

Rocksteady children also all have the opportunity to achieve an exam-free music qualification, accredited by Trinity College. This is an incredible accomplishment for children who can progress their musical skills by simply doing what they love and having fun while playing as part of a band.

Please do reach out by calling 0330 113 0330 or emailing info@rocksteadymusicschool.com if you’d like to discuss this further.

Many thanks,
Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

First Term and Concert - AMAZING!

My daughter has had a wonderful first term with Rocksteady. She has picked up so many musical skills already and the concert at the end of term was absolutely amazing! The musical leaders were so encouraging to all of the musicians and the children were all clearly having so much fun. A wonderful experience for them all to perform in public like that. Thank you and she is really looking forward to what this term has in store for her!

16. december 2025
Uopfordret anmeldelse
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Besvarelse fra Rocksteady Music School

Hi Victoria,

Thank you for your 5* review!

It’s great that your daughter is enjoying her band lessons and rocked at the first end of term concert!

These are a fantastic way to see the musical progress your child has made throughout the term - and they’re great fun for everyone involved!

Many thanks,
Rocksteady Music School

Bedømt til 1 ud af 5 stjerner

Do not waste your money here!

My son has been attending this program for almost two years and is one of two drummers in his band. The band consists of nine kids, and the lesson is only 30 minutes once a week—so you can imagine how little individual attention each child receives during a session.

A few times last year, and three times since September of this year, my son asked to be taken out of the program. Each time, I encouraged him to continue and give it another chance. Unfortunately, the reason he no longer enjoys it is the instructor’s approach. The instructor is often short-tempered when the kids make mistakes, and today my son was not allowed to continue the lesson after being told off for a mistake during practice.

Considering this is a paid service and designed for children, I find this behavior unacceptable. The kids are actually doing very well given the minimal attention and limited practice time they receive. On top of that, after nearly two years, the children are still unable to read sheet music or demonstrate basic music knowledge, as they are not taught these fundamentals at all.

Overall, this experience has been very disappointing.

13. januar 2026
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Besvarelse fra Rocksteady Music School

Hi Kristina,

Thank you for sharing your feedback.

Providing a positive and supportive learning experience for children is something we care deeply about, and we’re so sorry if this hasn’t been the case for your son. We can see our team has already been in touch regarding your experience, and please be assured we take all feedback seriously.

We’re also sorry to hear you haven’t been happy with your son’s musical progress. To explain a little more about how we teach, children are taught to play together as a band by focusing on fundamentals such as timing and synchronisation, alongside introducing instrument technique and performance skills. This approach doesn’t include traditional music theory and makes learning to play an instrument inclusive and accessible.

Please accept our apologies again. Our team will be in touch soon with an update on your feedback, but please do reach out on 0330 113 0330 or email info@rocksteadymusicschool.com if you’d like to discuss anything further in the meantime.

Many thanks,

Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

10/10 we love it!

My son absolutely loves his lessons lead by Jack. He’s gained so much confidence and performed his first concert with pride and was absolutely buzzing. He only recently joined since he started year 1 and he reports back with enthusiasm after every lesson, even told me all the different parts of the drum which blew my mind as usually all the info I get from him after school is “I had a ham sandwich” 😆 we particularly love the aspect of learning in the band setting and that they’re learning to play music from bands like AC/DC, Guns n Roses, it’s just awesome! Thank you Jack and thank you Rocksteady.

19. december 2025
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Besvarelse fra Rocksteady Music School

Hi Erin,

Thank you for this lovely review!

It's great to hear that your son enjoys learning alongside his bandmates and that he comes home excited to tell you all about what he's learnt!

It’s also brilliant that your son's already gained so much confidence and been able to show off his new skills at the first end of term concert – you must be really proud.

Many thanks for sharing!
Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

Amazing experience

My son has loved his time with Rock steady and I loved watching the confidence he had singing in front of a lot of people in his concert thank you very much.

9. januar 2026
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Besvarelse fra Rocksteady Music School

Hi Alannah,

Thank you for your 5* review!

It's wonderful to hear that your son has loved his Rocksteady experience and that his confidence has increased from the weekly band lessons - this is what Rocksteady is all about!

Many thanks,
Rocksteady Music School

Bedømt til 2 ud af 5 stjerner

You pay and Rocksteady may or may not deliver.

This music school could be excellent if they actually delivered any classes. We have had a terrible experience with them, we have been paying full monthly price since the start of the school year in September 2025, but the Rocksteady instructor has had some personal problems and about 7-8 classes (7 weeks out approximately 12) have been cancelled within a 4 months period. Rocksteady failed to find a replacement instructor within this time, but also refused to refund parents for the lost classes. Rocksteady continues to take full payments regardless, while delivering about 50% of the classes. When you call them, the customer service is not great, they tell you that as long as they deliver a total of 33 weekly sessions over the school year, you still have to pay the full price. This equates to them being able to cancel about 1-2 weekly sessions per month and still being entitled to full monthly payments. These are their terms of business as they work as a sort of yearly subscription scheme, so you have to continue paying whether you receive the service or not. This translates into a very expensive handful of classes over a 4 month period, and a very disappointed little boy week after week. We have just had about enough of this, but our little boy really enjoys it when it actually happens, so against all common sense, we are giving it one last chance starting now in January 2026. However, if they continue with these poor service levels we will undoubtedly have to permanently cancel and walk away. We cannot continue paying them to deliver nothing or very little for our hard earnt money.
UPDATE: I have contacted Rocksteady 4-5 times already and I have been told basically the same every time (as above). Only one £10 credit has been offered, which is really a negligible amount, considering that from September to December 2025 we have paid circa £200 to receive about 50% of the classes. When Rocksteady offered catch up sessions, they were cancelled as well at short notice, so they did not happen. The worst thing is that the December concert was also cancelled because they had had hardly any practice plus the instructor was not available for the concert. This is very disappointing for the kids.

8. december 2025
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Besvarelse fra Rocksteady Music School

Hi Laura,

Thank you for your feedback - we're so sorry for the disruption to your child’s lessons this term.

We'd like to reassure you that this doesn’t reflect our usual process, which is to offer catch up lessons or credits where applicable. Can you please get in touch with our customer service team by calling 0330 113 0330 or emailing info@rocksteadymusicschool.com and we will urgently look into this to help resolve the situation.

Many thanks,

Rocksteady Music School

Bedømt til 5 ud af 5 stjerner

Watching our son enthusiastically play…

Watching our son enthusiastically play the drums, his instrument of choice, with a band was such a wonderful experience.

6. januar 2026
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Besvarelse fra Rocksteady Music School

Hi Jennifer,

Thank you for your 5* review!

We're so pleased you enjoyed watching your son perform on the drums at the end of term concert. These are a fantastic way to see the musical progress your child has made throughout the term - and they’re great fun for everyone involved!

Many thanks,
Rocksteady Music School

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