Robert Dyas Anmeldelser 

59.578
•
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

Item showed as being in stock at my local store so I ordered as Click & Collect. Originally said would be ready to collect soon, then it was delayed, finally ready for collection 7 days later. During... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Sutton store, went in on look out for Fans (going in to winter)… not in stock - probably replaced in space with heaters! A kind lad showed me online & offered all sorted of options to make my life... Se mere

Bedømt til 5 ud af 5 stjerner

We were looking for a mobile generator in case of electrical power cuts and my wife said that Robert Dyas had been on the news as selling out (or increased demand) on electrical backups for mobile pho... Se mere

Bedømt til 4 ud af 5 stjerner

Great chairs, just what was required and a good price. The only (but major) downside was that delivery to the Isle of Wight was not available, which meant we had to deliver to the mainland and then ar... Se mere

Virksomhedsoplysninger

  1. Elektronikbutik
  2. også i
  3. Køkkenudstyrsbutik
  4. Lampeforretning

Skrevet af virksomheden

Present on the high street since 1872, Robert Dyas is one of the oldest and most respected retailers in the UK. Offering everything from home appliances to garden furniture, DIY essentials to cleaning solutions, we pride ourselves on an innovative and diverse product range delivered with outstanding customer service.

Skrevet af virksomheden


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

60 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(59.578)

14.856 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

ordered on 23/10/26

ordered on 23/10/26. "Delivered by Evri"
Told by Evri on 25th that they had the parcel and would deliver on 28th. Then told there was an unexpected delay. You emailed me on 31st October to say it would take another 2-4 working days. On 1st November they claimed they still didn't have it from you. Absolute shambles and on 2nd November no update as to whether it is on its way or whether Evri have it or not

2. november 2026
Uopfordret anmeldelse
Robert Dyas-logo

Besvarelse fra Robert Dyas

Good Morning Kenmill.

I hope you are well today.

Thank you for taking the time to share your experience with us here at Robert Dyas.

We are sorry to hear about the delays and conflicting tracking updates you have experienced with your order. We appreciate how frustrating this must have been.

Please be assured that our Customer Care team has been reviewing this matter for you, and we contacted you yesterday to offer a resolution. We hope that the options provided will help put things right and address the inconvenience you have experienced.

We appreciate your patience while we have looked into this and hope to hear back from you shortly so we can assist you further.

Have a good day!

Sara - Customer Relations Executive
Robert Dyas

Bedømt til 4 ud af 5 stjerner

Great chairs but delivery was an issue

Great chairs, just what was required and a good price. The only (but major) downside was that delivery to the Isle of Wight was not available, which meant we had to deliver to the mainland and then arrange shipment over, adding to both time and cost. So not convenient and unsure why as most national couriers deliver daily across the Island.

26. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My high vote is NOT for the online…

My high vote is NOT for the online shopping team. They had left the batteries out of the order .The high vote is for the impressive young man in the shop who realised that the order was incomplete because the box felt too light.

1. november 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Still not received the item.

Still not received the item.
Not impressed at all.

2. november 2026
Uopfordret anmeldelse
Robert Dyas-logo

Besvarelse fra Robert Dyas

Good Morning Tony.

I hope you are well today.

Thank you for taking the time to share your experience with us here at Robert Dyas.

We are sorry to hear that you have not yet received your order and completely understand your disappointment.

Having reviewed the Evri tracking information, we can see that your parcel was received at the local depot today, 03/11/2026. We hope this means it is now progressing through the delivery network and will be with you shortly.

Please accept our sincere apologies for the delay and any inconvenience this has caused. We appreciate your patience while your order makes its way to you.

If you require any further assistance please do not hesitate to contact our team. We will be more than happy to look into this further and provide any support we can.
Have a good day!

Sara - Customer Relations Executive
Robert Dyas

Bedømt til 5 ud af 5 stjerner

Sutton store

Sutton store, went in on look out for Fans (going in to winter)… not in stock - probably replaced in space with heaters!
A kind lad showed me online & offered all sorted of options to make my life easier. Bought online in end. Delivered no hassle! As couldn’t test, as not seen prior to delivery. Will have to rely on previous reviews… but I’m hopeful.
Putting fan together, needed to use other tools at home to be able to assemble !

21. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Black and Decker Drier

We were looking for a heated dryer rack, looking at reviews the Black and Decker was one of the best, we visited our local shop and had a look, we then ordered online as free delivery was offered, it arrived very quickly and has been in use straight away, it works very well.

26. oktober 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

this was to be a present but it arrived…

this was to be a present but it arrived in a damaged box so not able to use and will have to send back.

26. oktober 2026
Uopfordret anmeldelse
Robert Dyas-logo

Besvarelse fra Robert Dyas

Good Afternoon,

Thank you for your feedback, and I am very sorry to hear that your order arrived in a damaged box.

We completely understand how disappointing this is, especially when the item was intended as a gift.

Please reach out to our Customer Care team on 0333 0383 232 so we can arrange a quick return and sort out a replacement or refund for you.

Alternatively, you can raise a case and email us via our website and we will respond within 48 hours.

Kind regards

Jamie
Robert Dyas

Bedømt til 3 ud af 5 stjerner

Parcel was left on my doorstep

29. oktober 2026
Uopfordret anmeldelse
Robert Dyas-logo

Besvarelse fra Robert Dyas

Good Afternoon,

Thank you for bringing this to our attention, and I am sorry to hear that your parcel was left on your doorstep.

So we can look into this matter further, please feel free to respond to the information request form I have sent across on Trustpilot today.

Once we have the relevant information, we will review the matter further.

Kind regards

Jamie
Robert Dyas

Bedømt til 5 ud af 5 stjerner

Order process

Website was very good to process my order. I was kept up to date with the deliver process status. I liked that as I didn't have to keep going into the account to keep checking. Whole process was pain free and fast.

25. oktober 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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