I’ve bought several items for my son’s scooter from Ripped Knees and been really impressed. A great range of products at competitive prices with fantastic customer service and delivery. From help wi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a scooter for my son online and had it delivered to the Heaton store. Very straight forward process, quick delivery, very approachable and helpful guy in store. Would recommend
Great customer services and best prices around. Trust me, I looked everywhere! I ordered the incorrect part by mistake for my boys bday, spoke to customer services on live chat and they sent out cor... Se mere
Amazing customer service from James ,I raised an issue regarding delivery charges & he was more than happy to rectify with a speedy, friendly response. Also pointing out a we'd missed a wheel off our... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Custom pro stunt scooter shop – With our custom-made scooters you can stand out from the crowd, with parts manufactured by leading brands like MGP, District, Phoenix, Addict, Apex, Blunt, Lucky and many more. Customise your pro scooter today.
Kontaktoplysninger
Storbritannien
- www.rippedknees.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 21 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant scooter
Brilliant scooter, my son loves it! Stylish and fun. Delivery was quick.
Great price and range of products
Great price and range of products. Shipping was fast. Top company would highly recommend
I placed my order in week 42
I placed my order in week 42, and still no sign of it. The customer service told me several things. 1)that it was with the courier. 2) They Will send a new one. 2) They Will give me my money back. And now they dont answer. 1200 dkk. and no order.
Competitive prices and excellent customer servive
Bought a dry robe for my daughter. The cheapest price I found. Really efficient and quick delivery. I had to return it ( not because it was faulty) and they refunded my money very promptly. I would buy from them again
Great customer service experience
Great customer service experience. The team at ripped knees responded really quickly regarding my order. I would highly recommend
Brilliant service 🤩
Brilliant service 🤩
Came and collected an order from in store great service even thrown in some freebies for my son he was over the moon.
5*
Fantastic service!
What a brilliant company! Ordered a scooter in the wrong size and they were fantastic at helping me change my order. Brilliant, quick communication that really helped solve the problem before the initial order was dispatched. Would highly recommend and will be using them again. Thank you for all your support.
The service was amazing
The service was amazing. I changed my order and Barry was extremely helpful. He deserves a raise.
was contacted by the company t…
I was contacted by the company to confirm I'd ordered the correct size and I hadn't!! The dryrobe comes up big so they wanted to check.
Dryrobe arrived 2days later and it is very good quality and I'm very pleased with it.
Would highly recommend this product and the company who were very helpful.
Outstanding service
Brilliant service. We called to ask some questions about my son’s scooter, and the guy we spoke to was so helpful and honest. More than happy to recommend this company and will definitely use again in the future🤩
No complaints!
The website was easy to navigate. I found the product I was looking for and it was in stock. Good communication throughout and fast delivery.
Super fast delivery amazing quality…
Super fast delivery amazing quality item thank you
Do not buy from this company
Do not buy from this company. I bought a scooter for my son's 6th birthday with 2-5 day delivery on 13th October. It is now 20th October and the tracking still hasn't updated. I contacted Ripped Knees to track it and they said that it was with DPD. So I contacted DPD on their live chat. Lo and behold, they have the order details but haven't actually got the parcel yet. The sender has merely created a shipping label.
'regarding your parcel, we've received your order details, but we haven't actually received the parcel from the sender yet. This means a shipping label has been created for your parcel, but it hasn't been dispatched to us for delivery'.
My son now has no birthday present. All he wants is a scooter on his birthday and now I have to tell him he has nothing. I wish I had read the reviews. Appalling to lie to your customers and not expect them to do their own checking with the courier. I have asked them to cancel my order which I expect them to do.
Update: they have refunded my order and because I have written this review, have blocked me from ever ordering from them again claiming my review is inaccurate. No doubt they will be along to tell you this themselves in response soon. I strongly suggest writing a bad review if you have a poor experience as through blocking me, they have thankfully prevented me from ever ordering from them again. Incredibly rude people.
Honestly 5* service
Honestly 5* service. Very good price for the Dryrobe I ordered and absolutely excellent customer care. They gave advice on sizing and I was happy to accept that advice which was correct . Very impressed and very happy
Barry opened up as we were a tad late.
Barry opened up as we were a tad late.
Cracking shop. Knowledge top drawer.
Got my lad a helmet and knee pads. Showered him with extras.
Will be back for a board and a new scooter at some point.
I really wanted a new coat
I really wanted a new coat after losing some weight. I was going to get a size that I thought I was but the shop owner made sure that I got the right size, which was two sizes smaller!
The order I made online was delivered to the store early the next morning, and fitted me perfectly.
I was really impressed with the store and how well treated I was. The coat is bloody lovely and will get me through the winter warm and dry.
Back to skates after 24 years break
Was able to try on a similar pair on inlines and then order in the colour that I liked, managed to get them on sale and use a voucher my pals had got me. All very easy, personal and exciting. Had a little skate around the shop to check the new ones, and then off I went.
Very happy
Products were great , reasonably priced and fast postage, also staff were super helpful with questions and queries.
Very good customer support and dealt…
Very good customer support and dealt with my problem straight away. Would definitely place another order again.
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