Love the business model. It's also very evident that you guys care about what you do. From signing up to retrieving the clothes to communication and then delivery. This is my first time using youse.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I contacted Rinse because my dryer broke a few days after moving house. I had a mountain of laundry and needed a quick fix. Pick up and drop off were easy to arrange, and my laundry was returned clean... Se mere
Virksomheden har svaret
Rinse is very good about doing my laundry! Pickup is efficient and so is delivery. My laundry is consistently clean and fresh. Rinse folds my bedsheets better than I do! Only occasionally there are... Se mere
Virksomheden har svaret
I love Rinse. My only criticism is that it is overpriced and they lost one of my favorite socks (just the left one). Otherwise great service.
Virksomhedsoplysninger
Skrevet af virksomheden
Rinse picks up, professionally cleans, and hand delivers your clothes to your door. Our service is available 7 days a week, with deliveries always between 8pm and 10pm. We offer Wash & Fold, Dry Cleaning, Launder & Press, Hang Dry, and even Clothing Donation Pickup! To schedule a same-day pickup, visit Rinse.com, download the Rinse app, or simply text "Y" to 746-73 ("RINSE"). Your Rinse Valet will stop by between 8pm and 10pm with everything you need to get started, including your own personalized Rinse bags. If you have special requests or questions, you can reach our Customer Care Team via text (746-73) or email us at care@rinse.com.
Kontaktoplysninger
Brannan St 1000, 94103, San Francisco, USA
- 888-850-2444
- care@rinse.com
- www.rinse.com
4,6
Fremragende
933 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 81 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolutely AMAZING experience !
Absolutely AMAZING experience !! Customer Service and support are the BEST !
Arranged pick up time, team member on time and with bags..very pleasant !
Our laundry came back within 24 hours ( extra charge, but minimal and WELL worth it ! )…beautifully folded and packaged. I’ve never been so excited about clean laundry…EVER !!!!!🥰🥰🥰🥰🥰🥰🥰
Putting together tablecloths to have washed and pressed…and set pick up time.
This is truly a wonderful company…worth EVERY PENNY…
And, like I told a friend, “Why wash when you can RINSE” !!!!!! ( you’ve probably heard that a zillion times !! )
Thanks for a great experience, you certainly have a customer for life !!
19. marts 2026
Besvarelse fra Rinse
Hello Robb! Thank you for the amazing review! We’re thrilled you loved the service and turnaround—“Why wash when you can Rinse” made our day. So glad to have you as a customer for life!
Besvarelse fra Rinse
Hello Marina! Thank you for the amazing review!
all around customer service
16. marts 2026
Besvarelse fra Rinse
Hi Dorothy! Thank you for the amazing review!
Timely experience
18. marts 2026
Very good customer service.
24. marts 2026
Besvarelse fra Rinse
Hi Willie! Thank you for the great review!
This is such an important service for…
This is such an important service for elderly seniors who can't make it to the laundry facility. It's door to door service. Can also choose hypoallergenic detergent.
16. marts 2026
Besvarelse fra Rinse
Hello Danielle! Thank you—we’re glad our service and hypoallergenic options are helpful!
Besvarelse fra Rinse
Hi Iram! Thank you for the amazing review!
Besvarelse fra Rinse
Hi Derek! Thank you for the excellent review!
Because the item was folded nicely
Because the item was folded nicely. It smells so good.
5. marts 2026
Besvarelse fra Rinse
Hello Maria! We’re so glad you noticed the care we put into folding and that fresh, clean scent—thank you for sharing!
I was pleasantly surprised and very…
I was pleasantly surprised and very pleased with my entire experience. This is a well run business and I will be sure to share with others.
14. marts 2026
Besvarelse fra Rinse
Hello Linda! Thank you so much! We’re glad you had a great experience and truly appreciate you spreading the word.
Rinse has won us over for good!
Rinse is so so convenient, detail-oriented, and reliable. I could not recommend them enough. Rinse has taken so much stress of our shoulders. We will always go to them.
2. februar 2026
Besvarelse fra Rinse
Hi Estella! Thank you so much for the kind words! We’re thrilled to hear Rinse has made things easier for you—that’s exactly what we aim for. We truly appreciate your trust and support!
Time is too precious, 💫
"⭐️⭐️⭐️⭐️⭐️ Outstanding service! Having my laundry professionally washed, dried, and perfectly folded—then delivered back—is a total game-changer. The entire process was seamless, and the customer service was top-notch. Exactly what I needed!"
4. marts 2026
Besvarelse fra Rinse
Hello Sharon! Thank you so much! We’re thrilled to hear it’s been a game-changer—really appreciate you trusting us with your laundry.
Rinse has a seamless procedure for pick…
Rinse has a seamless procedure for pick up and drop off and the valets are great. The customer service is fabulous. The laundry came back folded nicely. My one issue is there should be an option to make sure the wash is done on cold. A couple of my kids’ pants came back slightly faded in the waist and couldn’t pinpoint why but perhaps that was it. But overall this is a great service and great option. We used it because our washer dryer broke but I will still use them in the future to save time on household management!
15. marts 2026
Besvarelse fra Rinse
Hi Katie! Thank you for the feedback! We're glad you enjoyed the service and appreciate the note about wash temperature—we’ll share it with our team.
You guys are the best
You guys are the best. I pack up the Rinse bags, a wonderful Valet picks up the bags, and the next day a wonderful Valet brings the bags back and inside all the clothes are washed, folded, and bagged to keep them clean! What more could I ask for? I only wish I found you years ago! Thanks so much. Your service means so much to me.
15. marts 2026
Besvarelse fra Rinse
Hello! Thank you so much! We’re so glad the service has been helpful—your kind words mean a lot to our team and valets.
Pick up and drop off very good so far
Pick up and drop off very good so far - instructions followed so no issues to date
12. marts 2026
Besvarelse fra Rinse
Hi Alex! Thank you for the great review!
Always consistent with laundry services
I've been using them for a couple of years. Never had any issues. Always great communication and they do a wonderful job.
4. marts 2026
Besvarelse fra Rinse
Hello! Thank you for being a loyal customer—we’re glad you’ve had such a great experience with our service and communication!
literally destroyed thousands of…
literally destroyed thousands of dollars worth of clothes and bed linens. all my cashmere sweaters sent for dry cleaning were shrunk to the point of absurd. they clearly were laundered despite my specific dry cleaning order. the bed linens have literally been driven o er by by a car..they have tire tracks on them.
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra Rinse
Hi Matt - Thank you for bringing this to our attention. We take concerns like this very seriously and are sorry to hear about your experience. Our team has already reached out to gather a bit more information so we can review what happened and work toward a resolution. We appreciate the opportunity to look into this and make it right.
The Rinse team are friendly & always in…
The Rinse team are friendly & always in constant communication. You know when they are picking up your laundry and dropping it off. I trust them whole heartedly with my clothes. I am very happy with their service!
23. februar 2026
Besvarelse fra Rinse
Thank you, Ann! We’re so glad you trust us with your clothes and appreciate the kind words.
rinse laundry service is absolutely…
rinse laundry service is absolutely phenomenal. My clothes come back perfect every single time and the drivers who come to pick up and drop off our very courteous and helpful. I definitely recommend using Rinse services for your laundry.
7. oktober 2025
Besvarelse fra Rinse
Hi Jennifer! Thank you for the kind words! We're so glad you're happy with the service and our drivers. We truly appreciate the recommendation.
Besvarelse fra Rinse
Hi Morgan! Thanks for the great review!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.