Love the business model. It's also very evident that you guys care about what you do. From signing up to retrieving the clothes to communication and then delivery. This is my first time using youse.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I contacted Rinse because my dryer broke a few days after moving house. I had a mountain of laundry and needed a quick fix. Pick up and drop off were easy to arrange, and my laundry was returned clean... Se mere
Virksomheden har svaret
Rinse is very good about doing my laundry! Pickup is efficient and so is delivery. My laundry is consistently clean and fresh. Rinse folds my bedsheets better than I do! Only occasionally there are... Se mere
Virksomheden har svaret
I love Rinse. My only criticism is that it is overpriced and they lost one of my favorite socks (just the left one). Otherwise great service.
Virksomhedsoplysninger
Skrevet af virksomheden
Rinse picks up, professionally cleans, and hand delivers your clothes to your door. Our service is available 7 days a week, with deliveries always between 8pm and 10pm. We offer Wash & Fold, Dry Cleaning, Launder & Press, Hang Dry, and even Clothing Donation Pickup! To schedule a same-day pickup, visit Rinse.com, download the Rinse app, or simply text "Y" to 746-73 ("RINSE"). Your Rinse Valet will stop by between 8pm and 10pm with everything you need to get started, including your own personalized Rinse bags. If you have special requests or questions, you can reach our Customer Care Team via text (746-73) or email us at care@rinse.com.
Kontaktoplysninger
Brannan St 1000, 94103, San Francisco, USA
- 888-850-2444
- care@rinse.com
- www.rinse.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 81 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
WARNING: BEWARE OF MISLEADING PRICING!
WARNING: BEWARE OF MISLEADING PRICING!
I signed up for rinse repeat, which says you get 1 bag for $75/month, and you can get unlimited free pickups on that bag.
While you do get unlimited free PICKUPS, they still charge you PER POUND on the actual content of said bag, which wasn't documented AT ALL on the sales page.
I ended up getting charged over $200 extra PER MONTH because of this misleading pricing. Will not be using them moving forward, I have had a horrible experience.
You will be paying $75 per month for free "pickups" and then an additional ~$50 or so PER PICKUP based on the weight of your laundry bag.
Absolutely avoid this company unless you are willing to spend $250+ per month just to get your laundry done, and are OK with the fact that they try to hide this pricing structure.
I also reached out to their support about this and all they said was that they were sorry that the sales copy was misleading.
Would rate this company negative if I could.

Besvarelse fra Rinse
Time Saving, Value Added, Services
Their daily services and customer service are top notch. A huge time saver and value add to our daily lives.

Besvarelse fra Rinse
The pickup and delivery are effortless
The pickup and delivery are effortless. I am disabled and love the fact that I can see where the driver is so that I can have time to get to the door. I can also track an overdue pickup/delivery. Also, the clean clothes are in a much better condition than when I first started. The clothes are no longer massively wrinkled and they have a nice scent.

Besvarelse fra Rinse
105.00 per bag is too much
The service was good but the 105.00 per bag charge is just too high.
Thanks for the memories.

Besvarelse fra Rinse
I love you, Rinse!
I’ve been a Rinse subscriber for many years and remain a subscriber due to their consistency in getting my laundry cleaner than ever and delivered in no time flat!
Rinse has allowed me to save hours on laundry time, freeing me up to visit with family, friends, and gifting me with more personal time for self care!

Besvarelse fra Rinse
Everything done as promised.
All the clothes came back washed and folded as requested.

Besvarelse fra Rinse
Very Satisfied
I just reviewed this a couple of days ago. Please refer to my prior review.

Besvarelse fra Rinse
Excellent quality
Quality. punctuality. 2 times in 14 months I had minor issues. Both were resolved quickly.

Besvarelse fra Rinse

Besvarelse fra Rinse
Great Connivence
Great help! Having the services of Rinse has made it possible for me to schedule times for pick-ups and deliveries when my illness has literally had me confined to bed.
I am able to choose the kind of detergent I want, they separate all laundry by darks and lights, delicates and regular wash, even if you want softener or fragrance added. They will even do dry cleaning and just recently, pick up all items for Goodwill.
I love this service!!

Besvarelse fra Rinse
Everything works as per schedule
Everything works as per schedule. Clothes are washed bright and clean and folded perfectly. Very pleased

Besvarelse fra Rinse
This was a great experience
This was a great experience. We've used other. Companies before we really appreciate the last minute changes in accommodations. With delivery and everyone was just so nice and quick to respond. The work that they did to clean our tablecloth for the office was phenomenal. Highly recommend.

Besvarelse fra Rinse
This was a super-efficient and…
This was a super-efficient and cost-effective way to get laundry done while visiting NYC. Our laundry was returned clean, folded, and smelling fantastic!

Besvarelse fra Rinse
Best Laundry Service Around
I love the convenience and excellent customer service! It is so easy to have your bag (they provide) picked up and then delivered the following night. The clothes/blankets/towels are always delivered folded and secured in plastic wrap. I couldn't ask for a better service!

Besvarelse fra Rinse
I was in a jam during traveling and…
I was in a jam during traveling and Rinse is outstanding. Highly recommend it. Professional, good value for money and quick.

Besvarelse fra Rinse
awesome service- smooth pick-up and…
awesome service- smooth pick-up and delivery! will definitely continue to use Rinse!

Besvarelse fra Rinse
Pickup and delivery were on-time as…
Pickup and delivery were on-time as promised with update messages on both ends. Laundry was done professionally. Articles bagged within the Rinse duffel bag when my laundry was returned. Brought directly to my door on the day after the pickup. Great job on bedsheets and pillow cases too.

Besvarelse fra Rinse

Besvarelse fra Rinse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.