Rinse Anmeldelser 

933
•
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Love the business model. It's also very evident that you guys care about what you do. From signing up to retrieving the clothes to communication and then delivery. This is my first time using youse.... Se mere

Bedømt til 5 ud af 5 stjerner

I contacted Rinse because my dryer broke a few days after moving house. I had a mountain of laundry and needed a quick fix. Pick up and drop off were easy to arrange, and my laundry was returned clean... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Rinse is very good about doing my laundry! Pickup is efficient and so is delivery. My laundry is consistently clean and fresh. Rinse folds my bedsheets better than I do! Only occasionally there are... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

I love Rinse. My only criticism is that it is overpriced and they lost one of my favorite socks (just the left one). Otherwise great service.

Virksomhedsoplysninger

  1. Vaskeservice
  2. også i
  3. Renseri
  4. Vaskeri

Skrevet af virksomheden

Rinse picks up, professionally cleans, and hand delivers your clothes to your door. Our service is available 7 days a week, with deliveries always between 8pm and 10pm. We offer Wash & Fold, Dry Cleaning, Launder & Press, Hang Dry, and even Clothing Donation Pickup! To schedule a same-day pickup, visit Rinse.com, download the Rinse app, or simply text "Y" to 746-73 ("RINSE"). Your Rinse Valet will stop by between 8pm and 10pm with everything you need to get started, including your own personalized Rinse bags. If you have special requests or questions, you can reach our Customer Care Team via text (746-73) or email us at care@rinse.com.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

933 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 81 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(933)

258 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

WARNING: BEWARE OF MISLEADING PRICING!

WARNING: BEWARE OF MISLEADING PRICING!

I signed up for rinse repeat, which says you get 1 bag for $75/month, and you can get unlimited free pickups on that bag.

While you do get unlimited free PICKUPS, they still charge you PER POUND on the actual content of said bag, which wasn't documented AT ALL on the sales page.

I ended up getting charged over $200 extra PER MONTH because of this misleading pricing. Will not be using them moving forward, I have had a horrible experience.

You will be paying $75 per month for free "pickups" and then an additional ~$50 or so PER PICKUP based on the weight of your laundry bag.

Absolutely avoid this company unless you are willing to spend $250+ per month just to get your laundry done, and are OK with the fact that they try to hide this pricing structure.

I also reached out to their support about this and all they said was that they were sorry that the sales copy was misleading.

Would rate this company negative if I could.

28. februar 2026
Uopfordret anmeldelse
Rinse-logo

Besvarelse fra Rinse

Thank you for sharing your feedback, Jaden. The monthly 1-bag Rinse Repeat plan you selected includes one bag per month for $75, along with free pickups and deliveries, waived service fees, and free next-day rush service. I see that five bags were sent in for service during your first month. After the first bag, any additional bags are priced at our standard per-pound rate or the $75 bag price, whichever is lower.
We understand your comment that the pricing structure may not have been as clear as it could be, and we appreciate that feedback. Our team is always working to make pricing and subscription details as transparent as possible. If you have any questions or would like us to walk through your order in more detail, please reach out to care@rinse.com. Thanks again, Jaden.

Bedømt til 5 ud af 5 stjerner

The pickup and delivery are effortless

The pickup and delivery are effortless. I am disabled and love the fact that I can see where the driver is so that I can have time to get to the door. I can also track an overdue pickup/delivery. Also, the clean clothes are in a much better condition than when I first started. The clothes are no longer massively wrinkled and they have a nice scent.

10. februar 2026
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Besvarelse fra Rinse

Hello Lydia! Thank you for your kind words! We’re so glad the tracking and pickup experience make things easier for you, and that you’re happy with the improved quality of your clothes.

Bedømt til 2 ud af 5 stjerner

105.00 per bag is too much

The service was good but the 105.00 per bag charge is just too high.

Thanks for the memories.

10. februar 2026
Rinse-logo

Besvarelse fra Rinse

Hi Steven - Thank you for sharing your feedback. We’re glad to hear the service itself was a positive experience, though we understand that pricing can be a deciding factor. We appreciate you giving Rinse a try and hope we’ll have the opportunity to serve you again in the future.

Bedømt til 5 ud af 5 stjerner

I love you, Rinse!

I’ve been a Rinse subscriber for many years and remain a subscriber due to their consistency in getting my laundry cleaner than ever and delivered in no time flat!
Rinse has allowed me to save hours on laundry time, freeing me up to visit with family, friends, and gifting me with more personal time for self care!

27. januar 2026
Rinse-logo

Besvarelse fra Rinse

Hello Susan! Thank you for being a loyal subscriber! We’re so glad Rinse saves you time and keeps your laundry fresh and clean.

Bedømt til 5 ud af 5 stjerner

Very Satisfied

I just reviewed this a couple of days ago. Please refer to my prior review.

9. februar 2026
Rinse-logo

Besvarelse fra Rinse

Hi JoAnn! Thank you for 5 stars!

Bedømt til 5 ud af 5 stjerner

Excellent quality

Quality. punctuality. 2 times in 14 months I had minor issues. Both were resolved quickly.

4. februar 2026
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Besvarelse fra Rinse

Hello Randy! Thank you for the amazing review!

Bedømt til 5 ud af 5 stjerner

Great Connivence

Great help! Having the services of Rinse has made it possible for me to schedule times for pick-ups and deliveries when my illness has literally had me confined to bed.
I am able to choose the kind of detergent I want, they separate all laundry by darks and lights, delicates and regular wash, even if you want softener or fragrance added. They will even do dry cleaning and just recently, pick up all items for Goodwill.
I love this service!!

27. januar 2026
Rinse-logo

Besvarelse fra Rinse

Hello Marilyn! We’re so glad Rinse has been able to make things easier for you. We truly appreciate your kind words and your support.

Bedømt til 5 ud af 5 stjerner

Everything works as per schedule

Everything works as per schedule. Clothes are washed bright and clean and folded perfectly. Very pleased

30. januar 2026
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Besvarelse fra Rinse

Hello Shamsher! Thanks so much for the amazing review! We’re thrilled everything was on time and came back clean and perfectly folded.

Bedømt til 5 ud af 5 stjerner

This was a great experience

This was a great experience. We've used other. Companies before we really appreciate the last minute changes in accommodations. With delivery and everyone was just so nice and quick to respond. The work that they did to clean our tablecloth for the office was phenomenal. Highly recommend.

30. januar 2026
Rinse-logo

Besvarelse fra Rinse

Hello Stephanie! Thank you so much for the kind words! We’re thrilled everything worked out, especially with the last-minute changes. Glad we could help, and we really appreciate the recommendation!

Bedømt til 5 ud af 5 stjerner

This was a super-efficient and…

This was a super-efficient and cost-effective way to get laundry done while visiting NYC. Our laundry was returned clean, folded, and smelling fantastic!

22. januar 2026
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Besvarelse fra Rinse

Thank you for the excellent review!

Bedømt til 5 ud af 5 stjerner

Best Laundry Service Around

I love the convenience and excellent customer service! It is so easy to have your bag (they provide) picked up and then delivered the following night. The clothes/blankets/towels are always delivered folded and secured in plastic wrap. I couldn't ask for a better service!

26. januar 2026
Rinse-logo

Besvarelse fra Rinse

Hello Jodi! Thank you for the kind words! We’re so happy you love the convenience and care. We’ll keep delivering that great experience.

Bedømt til 5 ud af 5 stjerner

I was in a jam during traveling and…

I was in a jam during traveling and Rinse is outstanding. Highly recommend it. Professional, good value for money and quick.

23. januar 2026
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Besvarelse fra Rinse

Hello Mark! Thank you so much! We’re glad Rinse could help while you were traveling. We really appreciate the recommendation.

Bedømt til 5 ud af 5 stjerner

Pickup and delivery were on-time as…

Pickup and delivery were on-time as promised with update messages on both ends. Laundry was done professionally. Articles bagged within the Rinse duffel bag when my laundry was returned. Brought directly to my door on the day after the pickup. Great job on bedsheets and pillow cases too.

16. januar 2026
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Besvarelse fra Rinse

Hi Robert! We greatly appreciate this amazing review!

Bedømt til 5 ud af 5 stjerner

Follow Through

Speedy, Efficient, Reliable, and Excellent Service!

15. januar 2026
Rinse-logo

Besvarelse fra Rinse

Hello! Thank you for the great review!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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