Recently bought an LG televion from the Weybridge branch. The manager Terry could not have been more helpful in assisting us to choose the right equipment, organising the installation and even arrangi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased a WIIM Mini and collected it the next day in store. such a simple and pleasant ordering experience, I got a nice polite call from a member of staff at the local store to inform me it was ava... Se mere
Virksomheden har svaret
The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I tho... Se mere
Virksomheden har svaret
Terry saves the day! I have ordered in my local RS Weybridge Technics turntable and two weeks later I wanted to upgrade the cartridge. There was few hiccups and lack of communication, I went to t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
64 Church Street, KT13 8DL, Weybridge, Storbritannien
- 0333 900 0083
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
What a brilliant shopping experience!
I recently ordered a little budget system from RS.
Superb customer service.
Would definately recommend, no hesitations.
May I say, a huge thank you to Terry and the team at Weybridge for looking after me.
10 stars.
Cheers......John.
18. august 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for your feedback, great to read you were happy with our service.
All worked well advice in store and the…
All worked well advice in store and the delivery
13. august 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for your great feedback and for supporting local business.
Fantastic service
Fantastic service, felt really personal. Staff made you feel like nothing was too much trouble even when the shop was busy.
13. august 2025
Besvarelse fra Richer Sounds - Weybridge
Thank you for your 5 star review, it’s lovely to read your comments.
Very good service from people who know…
Very good service from people who know what they are talking about
5. august 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for your great feedback and for supporting local business.
Purchasing a turntable
Was looking to purchase a turntable, and opened a dialogue with the Weybridge store. Several options were suggested and the store arranged for each turntable to be available for viewing.
Having been informed that the turntables had arrived, I indicated when I would be able to come in and was advised on suitable timings.
On arrival I was welcomed and the first turntable set up for demonstration. Having researched in advance, I decided to proceed with th purchase rather than view the other options.
Overall excellent service as I have come to expect from Richer Sounds.
7. august 2025
Besvarelse fra Richer Sounds - Weybridge
Thank you for your wonderful feedback
Excellent knowledge, patience and value
Thanks to Liam and Terry for fantastic service. There was no question too complicated about all matters to do with Hifi. It was a very good experience because Liam helped me to find the exact product for my needs. This type of customer service is very unusual nowadays so I'm pleased to spend some time giving them this feedback.. Well done guys. I'm enjoying the Wifi Streamer and the amplifier you recommended, Great products.
15. august 2025
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Weybridge
Thanks for your feedback, great to read you were happy with our service.
Swift delivery
Swift delivery, wasn't in stock so put me in touch with a shop that had it and arrived the next day.
7. august 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great experience!
Very helpful advice from a patient and knowledgeable staff member.
My purchase arrived sooner than expected, too!
7. august 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for your kind review, we look forward to your next visit.
Great service as usual from Richer Sounds…
Great service as usual from Richer Sounds. Never used Weybridge store before but Terry was very helpful and understanding. Had next day delivery to my local store who rang within minutes of it arriving and we collected from them. Would recommend to everyone mist items have 6 year guarantee. Try them !!
4. august 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for your great feedback and for supporting local business.
Excellent all round
Great service from ordering to delivery, Polite and knowledgeable staff, 3rd time we have used Richer Sounds and most likely will use them again,5*Excellent
1. august 2025
Besvarelse fra Richer Sounds - Weybridge
Thank you for your 5 star review, it’s lovely to read your comments.
Outstanding Service
This is my second purchase from the Weybridge store. Terry and his team are absolutely amazing!
Thanks Terry for your patience, advice and excellent service.
25. juli 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Friendly and helpful staff.
24. juli 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for your 5 star review, we look forward to seeing you again next time
Fantastic! Beat the BIG stores on Service, Price and knowledge.
For some reason I thought Richer Sounds would not have the choice that the large 'sheds' would have and I thought Richer Sounds would be very expensive. After visiting a very large TV and white goods retailer and realising that the sales people actually had zero knowledge about the products they sell I decided to try Richer Sounds. And boy what a difference!! A true in depth knowledge of the products and to my pleasant surprise were more than £200 cheaper than the BIG store. Plus the sales staff were so friendly and not just 'Robots' like the other store.
13. juli 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great service friendly staff
11. juli 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for your feedback, great to read you were happy with our service.
Arcam CD5
Was interested in an Arcam CD5 and Jordan organised for a new one to be brought in on a no-obligation basis. He was extremely helpful during the demo and I was really pleased with the purchase which sounded even better when I got it home. Highly recommended!
9. juli 2025
Besvarelse fra Richer Sounds - Weybridge
Thank you for your wonderful feedback
Besvarelse fra Richer Sounds - Weybridge
Thank you for your wonderful feedback
Wiim Ultra.
Purchased a Wiim Ultra that was on offer, excellent service and good knowledge. After sales communication has also been very good.
10. juli 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent service from Jordan both on…
Excellent service from Jordan both on the phone and in the shop
8. juli 2025
Besvarelse fra Richer Sounds - Weybridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Dette er Trustpilot
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