Richer Sounds - Watford Anmeldelser 

1.648
TrustScore 5 ud af 5

4,9

117C St Albans Road, WD17 1RD Watford, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I purchased a CD player and radio tuner/receiver from Richer Sounds in Watford 10 years ago. It has given excellent service but needed replacement. I went again to the store in Watford where I recei... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Having purchased at TV last week from your Watford shop, your staff were excellent. Advice and support was first class. Thank you. Carol and Alan Rose.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Easy to order on line - easy to collect next day (first time in decades of shopping with you in Watford I was able to park almost outside! Not that I think that was down to you!) and Anca in the shop... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Sami and co very knowledgeable and helpful A good experience So much better than going to Currys And they beat the price match promise unlike Currys so.all in all a good experience

Virksomheden har svaret


Virksomhedsoplysninger

  1. Hi-fi-butik
  2. Elektronikbutik
  3. TV-butik

Skrevet af virksomheden

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktoplysninger

  • 117C St Albans Road, WD17 1RD, Watford, Storbritannien

  • 0333 900 0037

4,9

Fremragende

TrustScore 5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(1.648)

24.092 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

I have used R/S for many years

I have used R/S for many years, sothat means you are good trustworthy people who know about their products.

My new CD player sounds great, it is playing through a Cambridge amp and Celestion ditton speakers.

Why 4 not 5 stars? The remote seems not to work properly, it will not eject the played disc. No biggy….i press the stop button on the player itself.

22. maj 2026
Richer Sounds - Watford-logo

Besvarelse fra Richer Sounds - Watford

Thank you for taking the time to leave us a review, and for your custom over the years of course. It's good to hear the new CD player is sounding good but I'm sorry there is a problem with the remote, which I appreciate is frustrating.

I will arrange for the store team to get in touch and help resolve that aspect, and if you need any further help in the meantime do let me know..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bedømt til 5 ud af 5 stjerner

Sami was friendly and helpful

Sami was friendly and helpful. Talked various options through and managed to get me a little discount on the web-price too. Delivery was really quick and am very happy with my new sound system. will be back soon for upgrades.

21. maj 2026
Richer Sounds - Watford-logo

Besvarelse fra Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Wonderful staff and service

After my order, I was contacted by Heather at Richer Sounds who explained when I could collect my hifi components and where I could park. When in the store we had a great conversation and was directed to a loading bay in front of the store and the store manager brought the packages out and placed them in my car. What an excellent and human service!

20. maj 2026
Richer Sounds - Watford-logo

Besvarelse fra Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Excellent customer service from Anca

Excellent customer service from Anca. Friendly, professional and a joy to deal with. She actually listened to me and made the whole experience a good one. Highly recommend 👌

19. maj 2026
Richer Sounds - Watford-logo

Besvarelse fra Richer Sounds - Watford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 5 ud af 5 stjerner

Great!

Courteous, patient, knowledgeable, likeable staff. Swift standard delivery. Great service all around and excellent prices!

18. maj 2026
Richer Sounds - Watford-logo

Besvarelse fra Richer Sounds - Watford

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Anca was superb

Anca was superb
Listened to me beforehand and good advice
Bought what I wanted and will be coming back soon to buy amp and speakers from Anca
Thank you

18. maj 2026
Richer Sounds - Watford-logo

Besvarelse fra Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Helpful service and advice from RS…

Helpful service and advice from RS staff in-store and over the phone. Incredibly speedy and efficient delivery. Excellent product. Very happy.

15. maj 2026
Richer Sounds - Watford-logo

Besvarelse fra Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Bedømt til 5 ud af 5 stjerner

I'm a bit of a vintage audio nut

I'm a bit of a vintage audio nut, but Richer Sounds have been my go-to supplier of new hifi for more years than I care to remember. Always excellent service and good prices (especially if you join their VIP club).

13. juni 2025
Richer Sounds - Watford-logo

Besvarelse fra Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Excellent service and knowledge

Excellent customer service and end to end service from inquiry right through to delivery of our new TV.

11. maj 2026
Richer Sounds - Watford-logo

Besvarelse fra Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Overall

Overall, a very positive experience.
Your colleague who was helping me was very curteous, helpful and knowledgeable. Initially, I had some difficulties getting the speakers to work at the right volume.(Something to do with default factory setting). But after some ten minutes of research, they work to my full satisfaction.
Richer Sounds will be my first port of call for my future 'sounds' needs.

2. maj 2026
Richer Sounds - Watford-logo

Besvarelse fra Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Bedømt til 4 ud af 5 stjerner

They spoke well on the replacement hi…

They spoke well on the replacement hi fi I was looking for and had the very machine I needed then carried it out to my car

29. april 2026
Richer Sounds - Watford-logo

Besvarelse fra Richer Sounds - Watford

Thank you for your review, I'm pleased the store colleagues helped find the right replacement system for you, and assisted in getting the goods to your vehicle. We are always trying to improve continually, so hopefully next time you visit us we will be able to obtain a full five star review.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bedømt til 5 ud af 5 stjerner

Great customer service!!

We had a great experience in Richer Sounds Watford. From our initial visit, where Heather demonstrated the Samsung Freestyle projector, to the follow up quote and emails and, the day of collection, we have received first class customer service from all members of staff. Thank you.

25. april 2026
Richer Sounds - Watford-logo

Besvarelse fra Richer Sounds - Watford

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Excellent store experience

Excellent store experience, incredibly helpful from start to finish. Explained the range of options, gave me time to think it through and helped when I needed to get the stuff back home.

27. april 2026
Richer Sounds - Watford-logo

Besvarelse fra Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Bedømt til 5 ud af 5 stjerner

Helpful

Helpful, knowledgeable sales assistant, got me the best product and deal for what I wanted to achieve.
Thankyou

18. april 2026
Richer Sounds - Watford-logo

Besvarelse fra Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Bedømt til 5 ud af 5 stjerner

The right product from the right people

The right product, sold by real people that know what they are doing. I should have gone here first (first TV failed, bought from a Tesco partner supplier 180 miles from home - what a faff!)

17. april 2026
Richer Sounds - Watford-logo

Besvarelse fra Richer Sounds - Watford

Thanks for your 5 star review, we look forward to seeing you again next time

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere