I have bought quite a few bits from Richer Sounds over the years - I am a customer for life (probably). The Reigate branch is always full of interesting stuff and the refit is a real improvement.... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Been dealing with Richer Sounds for over decade now. They are super committed to getting you a solution not necessarily a sale. Very knowledgeable staff who are genuinely interested in what their pr... Se mere
Virksomheden har svaret
Always a joy going to this store. They are all so knowledgeable and friendly. They let me 14yo son use the new simulator upstairs and while I was waiting I was offered to experience the music room nex... Se mere
Virksomheden har svaret
The experience in-store was very good - helpful but not pushy - and the TV was delivered in 2 days. I had to exchange the wall mount and that was done without fuss, and then I was referred on to an i... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
51 Bell Street, RH2 7AQ, Reigate, Storbritannien
- 0333 900 0081
4,9
Fremragende
2 t anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The shop opened up a few mins early
The shop opened up a few mins early. The product I wanted ARCAM CD player was in stock and I collected it and left. Happy with product.
14. februar 2026
Besvarelse fra Richer Sounds - Reigate
Thanks for your 5 star review, we look forward to seeing you again next time
Very knowledgeable and experienced…
Very knowledgeable and experienced advisers . Again impressive and helpful . Thank you
15. februar 2026
Besvarelse fra Richer Sounds - Reigate
Thank you for your 5 star review, it’s lovely to read your comments.
Great service
Good advice on choosing the record system I wanted. Great help when I asked some questions on installation
14. februar 2026
Besvarelse fra Richer Sounds - Reigate
Thanks for your kind review, we look forward to your next visit.
Excellent customer service
Excellent customer service. Well recommended. Looking foward to my next purchase
11. februar 2026
Besvarelse fra Richer Sounds - Reigate
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Besvarelse fra Richer Sounds - Reigate
Thanks for your 5 star review, we look forward to seeing you again next time
High quality product as expected
High quality product as expected. Great advice and service.
11. februar 2026
Besvarelse fra Richer Sounds - Reigate
Thank you for your wonderful feedback
Very good shopping experience
Very good shopping experience. Friendly, knowledgeable staff and competitive prices.
25. januar 2026
Besvarelse fra Richer Sounds - Reigate
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Thoroughly recommended
Great people to deal with and lots of helpful advice from Oli in particular. Very pleased with my purchase. Competitive price as well.
2. februar 2026
Besvarelse fra Richer Sounds - Reigate
Thanks for your 5 star review, we look forward to seeing you again next time
Purchase of LG television
Staff were friendly knowledgeable and helpful and the LG television is working well with a great picture. However the stand was quite fiddly to assemble and the instructions not particularly detailed.
25. januar 2026
Besvarelse fra Richer Sounds - Reigate
Thank you for your feedback and kind comments regarding the store team, which I will be sure to pass on.
I was sorry however that you experienced some set up difficulties and will pass your comments to the supplier, do get in touch if you need any help whatsoever..
seniorcomplaintsteam@richersounds.com
Tom Griffiths
Head of Customer Experience
Richer Sounds
Shopping at Richer Sounds was a…
Shopping at Richer Sounds was a pleasant experience. Friendly and knowledgeable staff.
27. januar 2026
Besvarelse fra Richer Sounds - Reigate
Thank you for your 5 star review, it’s lovely to read your comments.
excellent buy from Richer sounds
excellent buy from Richer sounds . I am very happy with the TV . Good service I will use them again .
28. november 2025
Besvarelse fra Richer Sounds - Reigate
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Besvarelse fra Richer Sounds - Reigate
Thank you for your wonderful feedback
Brilliant advice and customer…
As usual the advice and customer service was brilliant. What I love about the team is they listen. They could just suggest the highest cost option, but instead they engage and advise a good fit. Thanks again everyone for a great experience.
20. januar 2026
Besvarelse fra Richer Sounds - Reigate
Thank you for your wonderful feedback
New TV purchase
We needed advice on buying a new TV - Ian was able to oblige with a comprehensible explanation of the various TV formats. The price we paid was comparable that available online or at Currys. Overall a satisfying experience.
18. januar 2026
Besvarelse fra Richer Sounds - Reigate
Thanks for your kind review, we look forward to your next visit.
Excellent service
Excellent service, brilliant product and very good value. What more can one ask for? Why go elsewhere?
16. januar 2026
Besvarelse fra Richer Sounds - Reigate
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Audio Technica LPX120BTUSB
Very helpful advice and the LPX120BT USB turntable is a great piece of kit
16. januar 2026
Besvarelse fra Richer Sounds - Reigate
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Competitive and informed.
I’ve been buying tvs from RS for decades now. This one is a very nice 65” oled. From LG. Buying something like this direct off the web without seeing picture quality seems nuts to me. RS are always competitive on price and are one of the few remaining business in this sector that commit and value an actual premises where you can go and see expensive AV and televisions side by side to get real world experience - a views on the product and superb expertise.
3. december 2025
Besvarelse fra Richer Sounds - Reigate
Thanks for your 5 star review, we look forward to seeing you again next time
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