Went to Richer Sounds in Prestwich looking for help and advice. Met the store manager Sam there who was without a doubt the most informed and happy gentleman I have met in a long time, he set up diffe... Se mere
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Se, hvad kunderne siger
Bought a new LG Oled tv from Richer Sounds. Googled the model and RS had an offer of a free soundbar, though was about £100 more expensive than another store. I’d heard that RS have an excellent reput... Se mere
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It seems the norm these days, that companies are focused on selling. Its when there are issues that shows how good or bad customer service is. My LG tv bought from Ellis at Richer Sounds, and less th... Se mere
Virksomheden har svaret
Always a good experience when dealing with the staff at Richer sounds in Prestwich, Manchester. Always helpful and never over pushy as they want to assist you to make the right decision for you.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
415-419 Bury New Road, M25 1AA, Prestwich, Storbritannien
- 0333 900 0042
4,9
Fremragende
2 t anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good website
Good website, easy to order new TV. Expensive sound bar included in price. Quick delivery.
16. november 2025
Besvarelse fra Richer Sounds - Prestwich
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service
Great service, sorted my mistake with the delivery option and we always get a good price and lengthy warranty. What's not to like?
6. maj 2026
Besvarelse fra Richer Sounds - Prestwich
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Ellis was great
Ellis was great, made sure we got the right TV and stand and also price matched.
6. juni 2026
Besvarelse fra Richer Sounds - Prestwich
Thanks for your feedback, great to read you were happy with our service.
Richer sounds have been my 'go to'…
Richer sounds have been my 'go to' retailer for sound and vision for many years. Didn't let me down again. Recommended.
5. juni 2026
Besvarelse fra Richer Sounds - Prestwich
Thanks for your great feedback and for supporting local business.
Besvarelse fra Richer Sounds - Prestwich
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent advice and customer service.
I arrived 30 minutes prior to closing. I experienced excellent advice and didn’t feel rushed. Despite purchasing at close of day, I was still offered next day delivery. I was kept informed of delivery times and all went well. I hadn’t arranged installation but had a small issue in setting up. I telephoned the shop, again close to closing time and they arranged an installer to come out the same evening.
Outstanding customer care. Plus highly competitive pricing.
2. juni 2026
Besvarelse fra Richer Sounds - Prestwich
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Besvarelse fra Richer Sounds - Prestwich
Thanks for your great feedback and for supporting local business.
Absolutely first class service as…
Absolutely first class service as always from the staff at Prestwich branch
1. juni 2026
Besvarelse fra Richer Sounds - Prestwich
Thank you for your 5 star review!
Hisenses tv
You had the tv there at your store unlike curry's 3o pound delivery next day argos no better no store near me had one in stock you did you won hands down thank you
31. maj 2026
Besvarelse fra Richer Sounds - Prestwich
Thank you for your wonderful feedback
New TV Day!
Staff in store were quick to help, professional and polite. The show room is small but well laid out and it was great being able to see the system in person, even though I already pretty much knew what I wanted. Delivery service was also great.
29. maj 2026
Besvarelse fra Richer Sounds - Prestwich
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Besvarelse fra Richer Sounds - Prestwich
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
I googled for a 24 inch TV for my…
I googled for a 24 inch TV for my caravan and Richer Sounds showed as the cheapest due to a club deal extra saving by quite a long way and when I checked there was a store reasonably local in an area I was picking something else up from so called in to pick one up but they had sold one the previous day or two and was waiting for stock so delivered one free of charge within 2 days so can't ask for better than that and was served by Andy who was very knowledgeable and customer focused.
23. maj 2026
Besvarelse fra Richer Sounds - Prestwich
Thank you for your 5 star review!
Besvarelse fra Richer Sounds - Prestwich
Thanks for your feedback, great to read you were happy with our service.
30year with Richer, still the best for tv and hifi
Everything was very smooth and assistance to get the tv to the car, plus a phone call the next day to check if all was well, was very welcome.
Richer sounds are the best
22. maj 2026
Besvarelse fra Richer Sounds - Prestwich
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Exceptional and Knowledgeable Customer Service
Exceptional and knowledgeable customer service re the choice of two TVs
Delivery was prompt and efficient - also with excellent customer service
20. maj 2026
Besvarelse fra Richer Sounds - Prestwich
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Refreshing experience
What a pleasant surprise to re-experience customer service.
The Richer sounds team (Prestwich) handled my enquiry with patience and expertise. I entered with a question and exited 45 minutes later with a purchase of £400. This wasn't because they sold me something that I didn't need, it was because they sold me something that I didn't realise I needed.
Really pleased with my purchase and recommend a visit for anyone wanting to understand more about sound. The unit, I now have, has increased my immersion into the wonderful world of sound.
20. maj 2026
Besvarelse fra Richer Sounds - Prestwich
Thanks for your great feedback and for supporting local business.
New tv
We purchased a new tv from richer sounds based on a competitive price and a 6 year warranty, it's now on the wall and looks great.
20. maj 2026
Besvarelse fra Richer Sounds - Prestwich
Thanks for your feedback, great to read you were happy with our service.
Great discount on TV
Great discount on TV. Staff assistance was very good and sorted out a minor delivery error (on their part) and offered a free next day delivery service.
20. maj 2026
Besvarelse fra Richer Sounds - Prestwich
Thank you for your wonderful feedback
Besvarelse fra Richer Sounds - Prestwich
Thank you for your 5 star review!
Besvarelse fra Richer Sounds - Prestwich
Thank you for your 5 star review, it’s lovely to read your comments.
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