Excellent knowledge. Went to the shop and was asked what type of television we were interested in. Felt listened to, did not try to sell us something we wouldn’t need. Very impressed especially wit... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Excellent knowledge. Went to the shop and was asked what type of television we were interested in. Felt listened to, did not try to sell us something we wouldn’t need. Very impressed especially wit... Se mere
Virksomheden har svaret
Once again, exceptional service from Richer Sounds. Having found a suitable replacement for our recently deceased TV in their sale, I arranged to go and look at it. I purchased, despite there being a... Se mere
Virksomheden har svaret
Went in store for some discussion around what kit to buy for my daughter and your staff member was helpful and informative. The item in stock that we wanted was incomplete in box, so another was order... Se mere
Virksomheden har svaret
Both Tom & Noah were really nice to deal with, most helpful. They put me onto Stephen Boyce for the installation again most helpful. Hopefully all will be good this time after a bad experience with an... Se mere
Virksomheden har svaret
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
415-419 Bury New Road, M25 1AA, Prestwich, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always get my hi fi and tvs from you service second to none

Besvarelse fra Richer Sounds - Prestwich
Excellent knowledge. Went to the shop and was asked what type of television we were interested in. Felt listened to, did not try to sell us something we wouldn’t need. Very impressed especially with 6 year guarantee. Would highly recommend. The television we chose wasn’t in store so paid £20.00 for guaranteed next day delivery due to us having lots of appointments but we could have had it delivered for free but with no known date
Two man delivery kept up to date all day regarding the delivery.

Besvarelse fra Richer Sounds - Prestwich
Once again, exceptional service from Richer Sounds. Having found a suitable replacement for our recently deceased TV in their sale, I arranged to go and look at it. I purchased, despite there being a missing stand foot, hoping I could wall attach it. Noah was really helpful, even carried it out to the car for me. Then he went above and beyond - the missing foot turned up at the shop a few days later and rather than just bin it, he phoned to tell me and was happy to post it to me. I’ve been a Richers customer going back to the Stockport shop in the 80s (still have an original “I’m no mug” mug) and it’s good to see the standard of customer care is still right up there. The TV is great too.

Besvarelse fra Richer Sounds - Prestwich
Demonstrated Sonos Beam in demo room, but unable to calibrate to the room as iPad / app wouldn’t allow.
The items I have bought from richer sounds over the years have always been top quality. The exception was a TV which stopped working after 4 and a bit years but was under a six year guarantee. I received a very reasonable amount in compensation with which I have bought another TV and a cd player, putting in the difference. Staff at Prestwich were unbelievably helpful throughout this process.
My only concern, which is why I knocked a star off was the confusion about delivery. I always intended to visit the shop to get my goods but I received two emails saying the goods had been delivered. I thought it meant to me so I was a little concerned that the goods might have gone missing. Turns out the emails were actually referring to them being delivered to the shop not to me. It might just be me but the system floored me for a day or two.
Overall though a brilliant service. Ill keep coming back. And the six year quarentee is unique as far as I can tell which I have on my new items.
Phoned on the Thursday afternoon and spoke to a very helpful sales guy. Very knowledgeable and no pressure.Matched the best price I could find and by 8am the next morning it was delivered. TV is awesome. 5 * from me.

Besvarelse fra Richer Sounds - Prestwich
I always deal with the Prestwich branch as I feel more of a valued customer there.
Dominic was great and again very please with the service. Been shopping there now since 1989 and never had any problems with this branch.

Besvarelse fra Richer Sounds - Prestwich
Dominic took time to sort out a good deal for me as a new customer and explained the difference between each system.

Besvarelse fra Richer Sounds - Prestwich

Besvarelse fra Richer Sounds - Prestwich

Besvarelse fra Richer Sounds - Prestwich
Good communication with store manager.
In store discount and free sound bar promotion helped decisions.
Free delivery and 6 year warranty excellent.

Besvarelse fra Richer Sounds - Prestwich

Besvarelse fra Richer Sounds - Prestwich
Went in store for some discussion around what kit to buy for my daughter and your staff member was helpful and informative. The item in stock that we wanted was incomplete in box, so another was ordered and delivered just in time for her birthday. She's seriously impressed with it.

Besvarelse fra Richer Sounds - Prestwich
Thoroughly enjoyed shopping at richer sounds my first experience shopping there very good customer satisfaction would definitely recommend. I wouldn’t think twice about shopping there again. special thanks goes to Ellis sales assistant for making the transaction very pleasant Mr. Leech.😁

Besvarelse fra Richer Sounds - Prestwich
My 50inch Samsung just went black whilst I was watching a programme , the next day I phoned Richer Sounds and told them about my TV and that I had a six year guarantee, it had 7 months left, they took my details and arranged for a replacement set to be delivered. It was brand new but an older model and I am well pleased with their service and speedy delivery and how helpful the delivery driver was.

Besvarelse fra Richer Sounds - Prestwich
Both Tom & Noah were really nice to deal with, most helpful. They put me onto Stephen Boyce for the installation again most helpful. Hopefully all will be good this time after a bad experience with another shop and equipment.

Besvarelse fra Richer Sounds - Prestwich
I wasn’t sure exactly what I needed. The staff gave excellent advice and I ended up with a speaker which suited me perfectly.

Besvarelse fra Richer Sounds - Prestwich
Fantastic experience! Ordered a turntable and speakers Sunday morning and they were ready for collection from the Prestwich store by mid day Monday. Staff friendly and helpful.

Besvarelse fra Richer Sounds - Prestwich
Richer Sounds offer great products, reasonably priced, and excellent customer service. Their knowledge and advice are second to none. I always make them my first choice.

Besvarelse fra Richer Sounds - Prestwich
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