Richer Sounds - Preston Anmeldelser 

2.933
•
TrustScore 5 ud af 5

4,9

10 Church Street, PR1 3BQ Preston, GB

•

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I love Richer Sounds. The team ara always so helpful and knowledgeable. They always seem pleased to help you with your purchase. I always choose in store collection as they are pleasure to... Se mere

Bedømt til 5 ud af 5 stjerner

Being able to audition the Equipment in store. Friendly and knowledgeable staff. I was interested in the Yamaha r-n600a and it's functions. The staff were very helpful though to fully demonstrate... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ordered online, items arrived at the Preston store the following day, and I picked up the items at the weekend. The staff are knowledgeable and helpful, and I will be using the Preston store again fo... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Friendly and knowledgeable staff. Did not try to sell the TV. Explained and demonstrated the model we finally selected and checked for the best deal. Warranty explained and no action required on our... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Hi-fi-butik
  2. også i
  3. Elektronikbutik
  4. TV-butik

Skrevet af virksomheden

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(2.933)

24.662 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The time & attention provided

The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements.
I strongly recommend (& commend) the 'after sales' support...sorted out my wife's queries on our new TV set-up over the 'phone...tremendous!!!
Special shout-out for Matt on that one...

17. juli 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Excellent service from Howie at the Preston store.

Hobie was excellent in helping us choose a new TV and soundbar. He went above and beyond in giving us his advice and time in going through all our questions. After ordering in-store the TV and soundbar arrived the morning of the next day. Excellent experience and service; I will certainly recommend the store to others.

16. juli 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Bedømt til 5 ud af 5 stjerner

We wanted a particular TV from Richer…

We wanted a particular TV from Richer Sounds. Although we are in Yorkshire the model was only available a distance from us but we eventually ordered from Preston branch. The TV was delivered two days later and works fine.

13. juli 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thank you for your wonderful feedback

Bedømt til 5 ud af 5 stjerner

Called into my local store for advice

Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at home I emailed him as discussed and got his answer and product recommendation nigh on instantly!

Excellent service and the new setup is working well.

13. juli 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Large TV purchase

Large TV purchase. Good advice over several weeks.
Decided on yourselves after much thought as to vendor, model, recycling, price. Convenient to swop over the old tv to recycle and new to purchase with help provided by store. All good. Thank You.

13. juli 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Great service

Great service , staff and product . Thanks

22. juni 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Easy to use website

Easy to use website. I called the Preston store to get some advice before making the purchase and that was a good experience too

10. juli 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

It was very easy to order instore…

It was very easy to order instore Preston. And I brought my tv that had a software problem and they mended it in shop also I wasn’t without tv they sent my new 65 inch lg the next day and it arrived in the morning could not ask or expect a better service really happy with richer sounds

9. juli 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

The staff are extremely helpful and…

The staff are extremely helpful and knowledgeable. i would recommend shopping at Richer Sounds Preston to anyone.

9. juli 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Great Customer Service

We had a fairly good idea of what we wanted when we visited Richer Sounds about an upgrade to our tv. It was great to actually visit the store and discuss our options with a knowledgeable person for a change. Makes a change from the online options you get nowadays!
Thanks for a great service overall, including a personal touch to arrange collection, and a little set up advice for our new OLED television!

2. juli 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Bedømt til 5 ud af 5 stjerner

Richer Sounds No 1

My tv stopped working so I contacted customer service and they said it wasn’t worth fixing so I got 10% off the price of the tv for every year I’d had it. So I still had enough money left to put towards a new tv which was in the VIP sale. Worked out as an absolute bargain. The staff at Richer sounds Preston took the order for my new tv and it was delivered to me the next day. Thank you Harrison and Matt at that branch more than helpful all the way. And Ilias at customer service too. Me now am a happy happy Customer and I always am after dealing with Richer Sounds.Need I say more I could but I’d be writing for a week

2. juli 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

All the guys at Richie sounds was…

All the guys at Richie sounds was absolutely brilliant and so helpful when I went in to buy my tv. They had loads of time for me and to go through the options which were best suited for me. I would definitely recommend them. 100%. I will be definitely going back. Thank you Richie sounds. 10/10.

30. juni 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Bedømt til 4 ud af 5 stjerner

Friendly helpful staff

Friendly helpful staff. This is difficult because I know they can’t stock everything. Wanted an internet/DAB radio, had to order one and have it delivered to home to try, with the option to return/exchange it if I wasn’t happy. There were a couple of units I would have liked to compare but that wasn’t an option in store. As it happens I was happy with my first choice, so happy days.

29. juni 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thank you for the helpful feedback, we're really glad that you are happy with the unit you bought but will of course review the store display demonstration options for the range in question in light of your experience.

The Customer Experience team

Bedømt til 5 ud af 5 stjerner

Props for Preston…

Called into Preston at Xmas for advice on a video projector. Explained I wouldn't be buying for 6 months but still got a great deal of personal advice. Emailed recently to see if there was a newer or better option and was reassured that the model Id originally fancied was still the class leader. Agreed to buy it and was given a discount (unexpectedly) since I was still some weeks from moving into my new house.

26. juni 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Really helpful great advice always…

Really helpful great advice always recommend buying from richer sounds great quality products

14. juni 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 5 ud af 5 stjerner

Excellent service

23. juni 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 5 ud af 5 stjerner

I buy anything that is TV or hifi…

I buy anything that is TV or hifi related from richer sounds as the prices are always reasonable, the staff are always friendly and well informed and don't pressure you into buying anything you don't need. The 6 year guarantees are a nice touch as well.

21. juni 2026
Richer Sounds - Preston-logo

Besvarelse fra Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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